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    Mid-Atlantic Endoscopy Center

    3.0 (10 reviews)

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    Delmarva Pain and Spine Center: Shachi Patel, MD

    Delmarva Pain and Spine Center: Shachi Patel, MD

    3.1(9 reviews)
    0.3 mi

    This is not a trauma-informed or trauma-sensitive office and staff doesn't care about patients'…read moresensory issues. They said they had to keep the big TV on a loud sitcom due to "HIPAA regulations," but there's nothing in HIPAA about this. They are unkind and I'll never go back!

    Dr. Patel displayed gross unprofessionalism while flaunting her Harvard credentials when I…read moreapproached her about a problem I wanted solved. She actually verbally berated me for daring to research the topic beforehand, again bringing up her Harvard training as the reason patient knowledge and opinion were not welcome in her practice. I believe she brought up her educational background three times, if not more? As if patients care about training location more than competence and empathy. Thankfully, despite her cocksure arrogance and extreme unprofessionalism, another provider was able to implement the solution she abrasively and hastily shot down, leading to a significant improvement to my quality of life. Come here if you want to be berated by a doctor who incorrectly and dangerously assumes absolute knowledge, go elsewhere if you want quality medical care and empathy. I can't say I have ever had a more negative experience with a provider. It's one thing to be wrong, which she certainly was in my case. It's quite another to be arrogant and wrong, which is honestly a dangerous combination in medicine.

    ChristianaCare-GoHealth Urgent Care

    ChristianaCare-GoHealth Urgent Care

    3.1(10 reviews)
    0.7 mi

    I had the pleasure of a great customer service representative help me schedule a MRI appointment…read moretoday and she went ahead and gave me outstanding information on my appointment by being assertively and informative about who I needed to contact and facilitated the appointment process for me. She was very helpful in getting my appointment scheduled and also gave me her time she was very knowledgeable personable and I am grateful for her service today Tanya is a marvelous woman and employee I hope she's recognized for her service as a outstanding employee

    I recently visited this urgent care facility seeking treatment for severe left shoulder pain. Upon…read morearrival, the front desk staff directed me to a kiosk to enter my contact information. I was then sent a text message with a link to complete my registration on my phone, which required uploading photos of my driver's license and insurance card. Given the amount of pain I was in, navigating this digital process was highly uncomfortable. I politely asked the receptionist if she could simply take my physical cards to process my information, but she refused, stating that all patients are required to register through the link. It is incredibly frustrating that a healthcare facility designed to treat sick and injured individuals relies on such a rigid, cumbersome intake process without offering basic accommodations for patients in distress. Due to the lack of empathy and unhelpful administrative hurdles, I ultimately left without receiving care.

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    ChristianaCare-GoHealth Urgent Care
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    Mid-Atlantic Endoscopy Center - medcenters - Updated October 2026

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