NP didn't really know what was wrong... kept giving me "possibilities" of what was wrong but…read morewouldn't give a definite answer. WENT TWICE..: upon sending visit said to call back of not resolved... called back and they said they couldn't help me anymore.... Second NP was kinda a rude and judgmental HORRIBLE SERVICE WILL NEVER GO BACK!!!

I was told that I needed to pay $200 more than my deductible. This was because I was there the…read moreprevious week and the insurance company had not paid them. The provider told that is what I needed to do. I am sad that money is more important than being seen when you are sick.

I went in for what I thought was an ear infection and I told the doctor my symptoms. She looked in…read moremy ears and said that I had an ear infection. No tests, no questions. I was prescribed amoxicillin and ear drops but thank god i didnt get the ear drop because I then went to the ER because my symptoms were worsening. The first thing they told me was I didn't have an ear infection when they looked at my ears, and instead I had bronchitis, so this urgent care treats the wrong things, doesn't do tests, and rushes through appointments. Not to mention the charges if you don't have insurance. I would not recommend coming here.

The staff was super nice and got me checked in quick and when i was taken back they immediately…read morestarted taking my vitals and got me set up in a room. The wait for the doctor to see me wasn't too long and the doctor was also nice and helpful.

everyone was so great here!!! and they really seemed to care about me and my health. being a woman…read moreis hard but it can be even harder when no one listens to you. I felt very comfortable and heard here :)

Why people go to the emergency room for minor things that can be handled at UTC, is beyond me. The…read moreinsurance co payment is usually cheaper and the wait is always shorter than the ones at the ER. After a long day of work, I was ready to blow off some steam, so I headed to the gun range. Long story short, I ended up here that evening. After about a 15 minute wait, a few shots (not the good kind either) and 9 stitches, I went about my merry way. I will admit, it wasn't all that minor. But just as an example, the doctors there can handle basically anything that the ER doctors can. I've also taken my daughter here for sports physicals. They usually run a special on them in the late summer/early fall. The outside doesn't look like much, and you usually see a panhandler at the corner of Boardwalk and New Circle... neither beats the things that you usually see in the waiting room at the ER.

So called Practice Manager caught attitude power tripping. Some powder all over bathrooom floor…read more Need help- try anywhere else.

I came in today because I wasnt feeling good and hadn't been for awhile. Katelyn was my nurse and…read morewas so sweet and actually cared about my complaint and was very personable. I saw DR. howard, i thinks that who it was he was very throughou with the exam and ended up doing an X-RAY, Gloria came and got me for my xray, she was very sweet. Overall an amzaing experience and I will be back.

From physicals, screenings, and immunizations to urgent care, education and wellness programs,…read moreBaptistWorx® has programs that address everything from individual health issues to an employer's need to provide the healthiest environment possible for workers. Contact us today for all your occupational health needs. Pre-employment, respirator, return-to-work, DOT and post-accident physical exams - Work Comp Injury treatment - DOT and non-DOT drug screenings - Employee health and wellness programs - Employee health screenings - Training programs (First Aid, CPR, bloodborne pathogens and Automated External Defibrillators (AEDs) - Medical surveillance - Physical evaluations - Urgent care treatment at some facilities - Physical therapy, including: - post-injury rehabilitation - educational programs - work hardening programs - user-friendly workplace design - job-specific physical demand screen - fit-for-duty screens - functional capacity evaluations - injury prevention education - post-offer screenings

Hours posted are incorrect drove 25 minutes because I felt terrible, and the hours said 9pm, but…read morewhen you look at google it says 8:30 so I showed up at 8 because again I felt terrible and wanted to know what was going on and they closed early shut all lights off, if that's the case fix your hours, so people don't waste there time driving out of there way to seek medical attention.

This is a horrible excuse for an urgent care and don't recommend coming here. I'll explain my story…read morebelow. I received stitches from their Nicholasville road location back in mid July. I later received a bill from them for $275 for said stitches. I thought I needed to pay it, assuming they were out of network for my insurance. I wrote a check and didn't think twice about it. Until a week later when I received my explanation of benefits from my insurance stating they paid the full amount and I owed the urgent care nothing. I didn't think much of it - just thought the insurance paid for it after the urgent care sent me the bill and they wouldn't cash the check. BUT, they did cash the check. I then called them to rectify this and get my refund. They use a third party answering service so I couldn't speak with anyone directly about this issue - all they could do is take my information for a call back. I didn't receive a call back for a month so I called again, same story. I called back after a week, and still haven't received a call back. I don't recommend anyone coming here. You may pay for something your insurance covered and not only not get a refund, but not even the decency of a return phone call to explain what's going on. I get we're in weird times now and they're probably overwhelmed. But this happened in mid July and it is currently mid November. This is inexcusable behavior so get treated here at your own risk. There are other urgent cares in the area that will treat you with respect and honesty, but this establishment is not one of them.

Every time I've been there, either sick or I break a bone (foot), the nurse practitioner, Kim, and…read morethe techs there were helpful and sooo nice. Savannah, the x-ray tech is very professional and nice.

Don't go in with a tick bite or be invalidated. You will have to do a song and dance for treatment.read more

Don't even go through the stress of trying to find this place inside of the office building, nearly…read moreimpossible. No maps or directory.

Was feeling super under the weather with my allergies kicking in. Found IHA on google read over…read moretheir reviews and noticed that everyone gave them 5 stars. When I visited the clinic my expectations were very high. After meeting the providers and being seen right away my high expectations were met! Clay and Dr. Devine truly care about your illness and want to help you in anyway possible! They were very thorough and made me feel very comfortable at their clinic! Would highly recommend!! Thank you IHA!

I visited this facility 8pm in March for a UTI. While the receptionist was nice, the check in…read moreprocess was cumbersome, but I did not have to wait long to be seen. There was a PA on duty that evening and while he was nice, he lacked professionalism and did not explain medication or follow up at all. This is a frequent condition for me so I know what to expect. His treatment did not follow previous protocol and I had to call back twice to make sure a culture was being done. I was assured it was but it would take about a week (I had never experienced that before - usually 2-3 days turn around). To date, almost a month later, I still have not heard back. I must assume it was fine or I would be quite ill by now. I would only return here if no other option was available.

Very professional and well staffed for an urgent care center. I went in last night around 7:30…read morebecause I slipped on the grass while at my granddaughters daycare's fall festival and jammed my bad knee that I had surgery on last year. It started swelling up and it hurt like you know what to put weight on it, so I thought I'd better go have an x-ray to see if any of the plates and screws had come loose, or if I had broken something else! I am used to going into places like this and being there for hours, but I was in and out in just over 1 hour! They saw me hobbling in the door and immediately brought me a wheelchair. They also had an electronica pad check in system that is much, MUCH easier than filling out pages and pages of questions & they aren't killing trees either! The receptionists, nursing staff, doctor, radiologist and the cleaning staff, were very respectful and very pleasant, especially since it was so late (they close at 9 and I didn't get out until about that time). Fortunately, it was just a very bad sprain, and I do have to stay off of it for at least three days, but I am thankful they were there and open so I didn't have to go to an emergency room or worse yet, wait overnight with a huge bulging knee that hurt like crap! If you ever need immediate care, I definitely recommend this place.