Owner- William- after failure of installed gutters and snow ridges- inspected by the insurance company- he won't so much as send me a record of my installation in '22 ($5K+) so I can claim the snow damage from last year on my insurance. I gave up on having him repair the damage. After numerous requests for an invoice/proof of work, he sends back "Bout as much effort as it would have taken you to shovel that roof off and none of that would've happened. Can't warranty an act of God". It was a written lifetime warranty on the 'strongest available materials'. And all I asked for was a dated copy of the invoice so I could turn it into my insurance company. Very unprofessional. Not the company it used to be from what others now tell me. read more