The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

Andy did an amazing job on fixing my infected computer. He picked it up one afternoon and returned…read moreit the next day. I highly recommend this company honest and friendly.

Some context regarding my dilemma: I had just built a PC which was working flawlessly. I was able…read moreto play my intended game perfectly fine with no issues. Then, while gaming, my game crashed and the computer stopped responding, prompting me to force shutdown the computer. Post crash, the game was underperforming. I tried everything software-related, from verifying the integrity of the game files to clean reinstalling Windows (three separate times, mind you), but to no avail. At this point,  I'm thinking it must be hardware related, hence why I took it to the repair shop. I explained my situation to the repair shop and they took it from there. After some time, they contacted me saying that the both the graphics card and SSD (due to being at "65% health") are responsible for the horrendous performance. I went ahead and replaced said components, only to be greeted with the same horrible performance post-crash. So, I called the repair shop and they responded by saying I only "partially followed" their advice as they recommended I get a RTX 5070 instead of the RX 9070 I originally had; their argument was that the RTX 5070 is the superior card of the two and didn't have as many driver issues as AMD cards. According to them, had I gotten an RTX 5070, the PC would have been running perfectly fine like its former self. But that didn't make any sense as the PC was running fine with an RX 9070 before the crash. When I brought this point up, they started talking about how there could be problems with PCIE bifurcation, something that didn't make sense at all in explaining my horrible performance.  I decided to take it to another repair shop. The repair guy over there suspected it was the motherboard. I replaced the motherboard and lo and behold, the PC was running perfectly fine, WITH the RX 9070 card that Quick Teks claimed should have been switched out for an RTX 5070 due to "PCIE bifurcation issues." I later called Quick Teks about this and they were still adamant about the situation, stating that they had mentioned PCIE bifurcation being a potential problem in their diagnosis (which isn't true as they mentioned the PCIE issues AFTER I replaced the parts and called them about the PC still having horrible performance; never was it mentioned in their diagnosis). To top it all off, Quick Teks abruptly hung up on me and sent me a text saying, "Thank you for your business. But i'm well aware of what was wrong, and what was stated previously." Absolutely unprofessional and unacceptable service.

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

Highly recommend. He fixed my Iphone12 in ten minutes. Other places said it would take 2 hours and…read moreover $100. I paid only $29. Friendly, honest & quick service.

Nope. Wouldn't go here again. Took my phone in for a bad charging port. He quoted me $89. No…read moreproblem. Came back an hour later and he said the port was fine and it just needed to be resoldered so he only charged me $35. Great (I thought), an honest repair. A day later the charging port didn't work. So I took it back again. This time I had to refuse to pay another $99 (his new, seemingly random higher quote) because he already charged me $35 for a repair that didn't work. He said he'd charge me $75. I was mad, but had no choice...so I did it. Now I'm at $110 plus multiple trips (and 2 hours of wait time) for an $89 repair. But wait, it gets worse. I get home and a day later try to setup my phone again....now the Touch ID doesn't work anymore. It worked fine before. Now I had to go back AGAIN. This time he swore up and down it wasn't his fault. Obvious BS since it worked fine before he took it apart. He took the phone in the back room and came out with what he said was my screen, showing me the problem. It wasn't my screen...he made a big show of giving me a free 'brand new' screen "for my trouble". It wasn't a new screen...it was just my screen that he quickly repaired in the back after he broke it previously and then claimed it was a new one. It was all pretty obvious what was happening. This guy isn't good at phone repair. I also got ripped off because he failed the first time. Then I got lied to about something he had broken. No thanks...I'll drive a little further next time I need a repair. (the funny part? As i left, each time, he begged me for a good review online...sorry buddy. Bad, dishonest service means a bad review)

PC Pros Onsite has been challenged to solve a multitude of problems from my household be it…read morecleaning out the sand from two trips to Iraq, to increasing storage and speed, as well as remediating issues to keep me up and running. They are prompt, professional, affordable and provide lay person explanation to work suggested and or completed. Never hesitate to have them assist you at your home or business. They are at your finger tips ready to assist. David Scott

Fast, friendly, and don't know the meaning of the word quit. They solved a complicated challenge in…read moreminimum time. Highly recommend and worth the drive.

This place is the worst T-Mobile store in the area, perhaps in Oakland County! They have no stock,…read morethe store has no heat in the winter time (there are space heaters everywhere), management is nowhere to be found. Its run by teenagers, that have no clue what they are doing. During my time there, I did not see 1 customer walk in happy and leave happy. Everyone that came in upset due to the stores mistakes, left the store just as upset! As for my experience, not only did this store add lines to my account without telling and increase my bill by over $120, but they then processed to argue with me that I was in the wrong. They added 2 phones lines and an internet line, WHICH I NEVER ASKED FOR! I had to spend in total around 4 hours at this store this week, just to get my bill & services reverted back to original. I contacted corporate and they were able to provide me with credits due to the incompetency of the staff at this place. I will NEVER return back to this location nor recommend anyone do business at this establishment. Go to the location on Orchard Lake, save your money, and just make the drive that way.

We recently merged over to T-mobile and we were promised this "amazing" promotion for moving over…read morefrom Sprint. We all had recently updated/new phones so we weren't in need of any upgrades, however, they assured us if we got the newest model we would not be charged since we were merged over. We were told one price and then when our bill came it was significantly higher. We called and went to their location several times and nothing was resolved because our bill is still not was agreed on. Ashley was the one who set our account up and she still hasn't fixed this issue for us. I'm super upset with the act and false promises we were given. Please don't trust this location.

Alex has been my go-to guy with computer issues for the past five years, approximately. I feel so…read morelucky that he's located close to my home, because he's amazing. His prices are extremely reasonable and he's truly a pleasure to work with. I took a computer in yesterday, and he had the part shipped overnight without me asking for that. He always repairs are so fast, sometimes even while I wait. I just bought a refurbished ThinkPad for a fraction the cost of a new one, and it comes with a one-year guarantee. Awesome purchase!! I'm very thankful for Koralex. A.W.R.

From the owner: Computer Repair and Store Sales Services. Free Diagnostics!…read moreWe Fix All major Brand of Laptops and Desktop! Apple laptops and Desktops! Express Computer Services.

Owner or manager could not be bothered to acknowledge me being in his store. I stood around for…read morealmost 15 minutes without so much as a hello. When I poked my head in back a guy there said he was a customer I told him good bye. As I began to drive off a bewildered man came out with a phone pressed to his ear and kept apologizing he was on an international call. I showed him my envelope with $1500 cash that was going to be used in a purchase at that time. Then he says its not about the money. What is it about then Ecotopia? Is it about being all alone in a store with nobody to help because they are on international cell phone calls? Please I will not be back, ever.

Popped in to see if they had a cover for my old Technics turntable, alas they did not. However, the…read moreowner knew where I could get one. And made sure I had the correct shop bookmarked before I left. Excellent service, when he could have just sent me on my way.