I brought my laptop in to be fixed because it wasn't working correctly and froze often. I dropped it off, paid like $45 upfront and asked them to please give me call and tell me the price before they did any work because I was on a budget. So they did and two weeks later they called me and said I could come pick it up. I paid another $60 or so at pick up. So now I've paid over $100. I get my laptop home and it was actually worse than it was before. I'm not sure what they did to it, but the laptop was completely unusable. I called them and told them what was happening and the man on the phone was really nice and said to just bring it back in and they would take care of it. I brought it in on April 17th after having it for only a few days of not being able to use it. I didn't hear anything for almost a month. On May 12th, I got a text saying my laptop was done but I was out of town so I had to wait until I came back to pick up. When I got back, they were asking me for an additional $150. When I questioned the price being that I already paid the first time I brought it in and it wasn't fixed, I was told that she was going to text someone about it and get back to me. I waited there for about twenty minutes before I had to leave for work so I left the laptop and was told they would call me about what whoever she was texting said about the price. After two weeks I never heard from them so I called and left a voicemail to see what was going on but was never called back. I finally went back today, after almost two months of having dropped it off originally. They knocked $60 off the price but I still had to pay an additional $90. So now I've spent over $200 on repairing my laptop yet it STILL is giving me issues. I highly do not recommend this overly expensive place.
--- adding an update a few days later, but also I lost almost all of my files when they told me that nothing would be missing. read more