So I dropped off my PC right before thanksgiving to have a new power supply installed was told it…read morewould take anywhere from 3-5 business days for them to do it all. So I paid $80 for the diagnosis to make sure that's what was wrong with the PC. And left it in their hands. I waited 6 business days to call the shop for an update on my rig for them not to be able to give me one because the tech was out so, I had to wait another day for the tech to call me back. Once the tech called he told me that he should have called me a few days ago but he got busy and just put my pc on the shelf and forgot about it. The news he had to share though was that my new power supply was too large for my case and would not fit. His suggestions were he could leave the new power supply in but let it all hangout the back with no back panel or he could put the old power supply back in and put the new one in the box so I could return it and get a smaller power supply. I asked if I could just get a new case that was larger and move everything to that. He stated that I could but said that I should really just get a new power supply. I asked him if I could think about it and fall back he said sure. I tried calling back and could not reach the tech so had to leave a message for the tech to call me the next day well guess what he didn't call so I had to call again leave another message for him to finally call. I told him I was going to just get a new case because I would like to have the larger power supply. He called back later and left me a message stating he just really didn't want to deal with that and if I wasn't going to get the new power supply I can just come get the pc. So I went later to get the PC for it only to be taken apart with the new power supply just hanging off the back because it didn't fit in the case. Furthermore when I got home I noticed I was missing the power cable that I dropped off which was just an added bonus to everything that it wasn't returned to me. So overall I highly don't recommend this business and being that this is the only repair shop in Kearney indulged you just make the 45 min drive to Grand Island and get work done there as they have several shops willing to do the actual work you request. The techs name was Mike I believe in the store who I dealt with.

So I finally got the new Apple Big Sur software update loaded into my MacBook Air several days ago,…read moreand it shut down to nothing except a black screen and intermittent Apple logo. After trying about 4 different reload, clearing, and reset suggestions from Apple and other internet sources...I took it to Computer Hardware. Took their tech guy about 2 days to 'break the code'. Apparently is a bug which probably has been repaired by Apple now. Lots of folks besides myself have had same problems with the new update. I am sure glad Computer Hardware is here with great tech people and I didn't have to send off to Apple for repair.

I hope to never need your services ever again. I have had to have two previous screens replaced on…read morethe same phone. The third time both front and back screens needed to be replaced. I waited 6+ weeks for the screens to come in. This branch seems to prioritize items at snails pace. I also found this branch to be quite unprofessional. If you cannot reach anyone via phone the mailbox is full and no messages can be left. I had to be very proactive and drop by once a week to check on the status; only to be told the parts were backlogged for another week. I finally gave up and returned to my provider to switch my phone out for a different brand.

The actual repair of my Apple Watch was fine. The issue I experienced was that when I called to…read moreschedule the repair I gave the incorrect model of my watch. I called back and my call went to voicemail where I gave the correct model of my watch so that the correct face could be ordered. Several days went by and I did not hear back. I called back and was informed that they ordered the incorrect face for the watch. They didn't get my voicemail because, "the voicemail isn't set up on the phone." They ordered the correct face and I had to wait another week for it to arrive before they could repair my watch.

They were so very respectful the guy that fixed my phone was so nicethey are just as nice as they…read morecan be when you go in there

Great customer service! Repair was done same day and looks like new again! Didn't cost near as much…read moreas Apple and works flawlessly!

I live in Boston, but grew up in Lexington. My mom still lives there and visits Wireless World…read morewhenever she has a tech problem. Staff there go above and beyond to help her, even when the problem doesn't involve their products or services. Recently, my mom's iPad wouldn't connect to WiFi at home. In order to get to the bottom of the problem, Shannalee went to my mom's house to check her router and found it was not getting power due to an electrical breaker issue. I'm grateful to Shannalee for caring so deeply for her customers. This is the kind of service that folks speak nostalgically about from the 1950s. Thank you!!!

From the owner: Wireless World is your one-stop shop for all your cell phone, internet, and telecommunications…read moreneeds. We offer a wide selection of the latest smartphones, tablets, and accessories, as well as reliable internet and phone service plans to keep you connected. Our knowledgeable staff is here to help you find the perfect solution for your communication needs. Visit us today and experience the Wireless World difference.

Jarrel was knowledgeable, friendly and a pleasure to speak with today. Provided us with multiple…read moreoptions and we were able to update our plan on one trip into store, which hasn't always been the case. Efficient. Professional. Courteous. Thank you for making it easy, quick and he kept a smile on his face the whole time. Verizon / Wireless World has a great employee and I hope they take care / value their employees who do a fantastic job. Thanks again Jarrel.

My service was good but I watched a younger sales rep girl helping another customer and couldn't…read morebelieve the girl from WirelessWrld never smiled and never looked the customer in the eye. She checked her phone message every time it vibrated, which had to be at least 4 or 5 times. I know who not to go to next time I'm in the store. She must be new there I hadn't seen her before. Jan or Janelle I think was the name?