I live in Boston, but grew up in Lexington. My mom still lives there and visits Wireless World whenever she has a tech problem. Staff there go above and beyond to help her, even when the problem doesn't involve their products or services. Recently, my mom's iPad wouldn't connect to WiFi at home. In order to get to the bottom of the problem, Shannalee went to my mom's house to check her router and found it was not getting power due to an electrical breaker issue. I'm grateful to Shannalee for caring so deeply for her customers. This is the kind of service that folks speak nostalgically about from the 1950s. Thank you!!! read more