Recently, our refrigerator went out. Wasn't cooling. I called the serviceman at Russell's and he…read morecame out and worked on it replacing a fan. And thought he had it. He said to keep an eye on it and it didn't cool as good as it should. It was better. But not right. So I called the next morning and talked with him. He very rude to me. He said that since we had it unplugged when he came out he couldn't access it right. He was very rude and gruff and acted like I insulted him. I wasn't doing that. I just wanted it fixed completely. That's all. I mean it was better but not completely. He didn't have time to look at it today, he said rudely. He is very busy and has other things that he had to do. Probably tomorrow. I called and complained. The salesperson apologized, but by then I called someone else who cares to be cordial. I paid extra money so I wouldn't have to put up with this rude serviceman! Never again!

Have purchased several tv units here and always best of service from entire staff. Great selection…read moreof many elec appliances. We will continue to shop here for those needs.

The company and the people that work for this business are wonderful. They did an excellent job of…read moreexplaining the issues that were going on with our plumbing and sewer and advocated for our best interest with insurance. Everyone was very approachable and easy to talk with. Very family friendly. Would definitely recommend and use this business if we ever have any other problems!

All American worked with us with our septic tank pumping and problems when everyone else was too…read morebusy to even call back. Much appreciated.

Tasha communicated with me really well and set up a time to come clean my home. I was really…read moreappreciative since I live out in the middle of nowhere. She came on time and worked until it was done. She really helped me out and I have been recommending her to everyone I know.

I requested dusting, vacuuming and deep clean bathrooms. The vacuuming was the only thing done to…read moreany degree of okay. And this was after a request of coming early... then extremely late after that! I wasn't even asking for anything extreme. But didn't get near what I was quoted and told. I figured with insurance and all I was getting quality! It was far from that. Certainly not worth any $250! You can usually smell like pine-sol or whatever after cleaning. Not one smell of cleanness... and looking I'd say maybe wiped off quickly in baths at best... certainly NO deep cleaning!

I am a Kearney homeowner and discovered my 2-level basement had a high radon level (I have learned…read moremore than 1/2 of homes in south central Nebraska have excessive radon levels). I did not know much about radon other than I knew excessive radon was not good for one's health. I easily decided I needed to correct the problem right away. I researched online radon remediation companies in my area. I wanted to locate a company that just focused on radon remediation. Getz Radon Pros was the only company I identified that met my criteria. I then researched the owner of Getz Radon Pros and the company itself and did not find anything derogatory. I met with its owner (Shad Getz) who inspected my house. He explained how he expected the remediation work to be done (there were different approaches to doing such work) and provided me with a written bid. I had no idea as to the cost of radon remediation. The estimate provided to me by Getz was reasonable so I hired this company. A schedule was agreed upon for this work to promptly be done. It took one day to do the radon remediation. Getz Radon Pros showed up on the agreed upon day and completed the work. The Getz employee doing the work was very professional, hard working and friendly. The remediation work was done in a very professional and high quality manner. The final cost of the work was the same as the original estimate/bid. Although this will vary by structure, my house's radon level has now dramatically dropped to a level that is considered very safe. I am very pleased with the work done by Getz Radon Pros and would encourage anyone in central Nebraska who is considering doing radon remediation to contact Shad Getz for an onsite structure inspection and for a written estimate.

Thought I had long ago put a review here. Apparently not!…read moreSo..Always great service here with our limited contact at front desk and a little more with our contract route carrier. Our current guy is also involved in ag world similar to ours. Occasionally I call in to office with request to hold a package. That is always attended easily. So we have really good postal people here and everywhere other locations we occasionally have contact with.

We moved in September 2023, didn't get a mailbox until mid October! mail was held, then they…read morestopped forwarding the mail, continue to deliver to our old address in Nebraska, not a possible commute to pick up mail from new owner at our old home!

Anthony contacted me shortly after I left a voicemail message. He came out that day to survey the…read moreproperty where the damaged tree (40 foot Western Red Cedar) was. Within 3 days, he was out to remove the tree and grind the stump. It took him roughly 3 hours to complete the job and clear the debris. Great work, affordable price and quick response. Thanks Anthony.

These people threw away everything me and my family owned. and didn't even give my mom any type of…read moreheads up telling her they were throwing away everything that we had. My mom has lost all of her stuff and so have I this is just a disgrace. Truly rude and unprofessional. All my stuff is gone in the trash like nothing. Everything my mom worked so hard for gone. Like nothing. people are so cruel and heartless if i could give this place 0 stars i would sucks that i even have to give them one.

Great response time. I was looking for storage in Kearney and everywhere else was closed. Move in…read morewas easy.