The staff at Big Help are all exceptional and always a big help! I use big help for all of my…read moregovernment filing and couldn't be happier with the friendly, knowledgeable service. I would highly recommend them!

From the owner: Big Help Business Solutions is a group of professional accountants and bookkeepers situated in…read moreLeamington, Ontario. A Tomato capital. We offer corporate services to organizations which are big, small, start-ups, expansions and NGO's. Visit us for more info on meeting your business needs. We extend our services to Windsor, Essex, Leamnington, Chatham and Kingsville.

Today I met Trevor and Tanner, two employees working at the Best Buy express in Leamington Ontario,…read moreI came in asking for one thing: the newest iPad available. I even showed the employee a picture of the exact model. They pointed out it was from the U.S. site (so they were fully aware of that before my purchase)... yet instead of clarifying what options were actually available in Canada, they still gave me the wrong generation. At no point did they show me the four versions that exist, or bother confirming what I actually wanted. Instead, they admitted later they had simply assumed I wanted the cheapest option. Imagine that.. walking into a tech store asking for the newest model, and walking out with last year's product because an employee couldn't be bothered to do their job. When I went back to correct their mistake, I was met with excuses: * "We thought you just wanted something cheap." Wrong. I made it clear I wanted the newest iPad, multiple times. * They didn't even offer a protection plan. Another neglected responsibility. I repeated myself multiple times, and I even had to say "Shall we check the security footage?" before they started backpedaling. Only then did they reluctantly offer a refund. This wasn't just a simple mix-up. It was a failure to listen, a failure to present options, and a complete disregard for proper customer service. If your employees assume instead of confirm, ignore the actual product request, and push excuses instead of solutions, what exactly is the point of shopping here? I came in ready to buy the newest iPad. I left with wasted time, an unnecessary argument, and a reminder that this location values assumptions and excuses over accountability and customer care.

Thanks to Maradona, Samir and Jaxon, I am writing this review from my laptop that I did not even…read moretake in until 1:30 and here it is back on my desk, running perfectly!! If you should run into ANY computer problems, THIS is where you want to go!! They are efficient, friendly, helpful, informative and will do their best to get you and your computer reunited a.s.a.p. 02.02.26 Sassy Dawe

This kids are always there when we need them for our computer needs. Highly recommanded.read more