Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

What do you write about a service that is prompt, incredibly thorough, and a pleasure to work with?…read moreI suppose "perfection" will do.

I'm very pleased with the immediate response to my request for help establish a wireless connection…read morewith a dell all-in-one. Lon asked me to drop it by the office and several hours later, it found the network right away and performed better in all respects than it ever has. Highly recommend!

As a recent customer of Micro Tech I found Lon's quality of work with computer & printer excellent…read morewith short turn around and reasonable pricing. I differently recommend Micro Tech to Family & Friends Ron L

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

Highly recommend. Owner is knowledgeable, patient, and prompt. Thoroughly explains the issue, and…read moredoesn't try to get you to repair stuff or install stuff that isn't needed.

I brought in a PC build I had been working on and was not getting output from it. John was great…read moreand helped me get everything working. He was very prompt and communicated wonderfully. For the quality of work it is the best price around the metro.

Great job of breathing life back into my 2012 MacBook Air so I can pass it on to a younger…read morerelative! Thanks Luke!!

From the owner: Computer Resource Center provides professional computer repair and support for Apple and Windows…read moresystems for residential and business clients. Our Inver Grove Heights location offers diagnostics, hardware repairs, virus and malware removal, data recovery, and system upgrades. We focus on honest service, practical solutions, and long-term reliability.

I've tried other computer repair places along with a big box store that does computer work. Don't…read morebother to look any further. Just give Jesse a call with Minnesota's Best PC Repair. He was able to easily figure out what was wrong with my laptop and complete the repairs as he explained. I felt like I could trust him and that's such an important part of computer repair. Cost was reasonable and without a doubt I'll call Jesse again if I need any computer work done. I highly recommend him! Thank you, Jesse!

I was very happy with my service through Minnesota's Best. Jesse was very helpful, as well as…read moreHONEST. When I brought my laptop to him to be fixed and found out there was an extra part needed plus additional labor, he did not hesitate to tell me that buying a new laptop, while costing me more (and him missing out on my money), may be more beneficial to me. He could've easily taken advantage of my lack of knowledge with computers and computer parts and let me just pay him to fix it. Also, he was very helpful in steering me in the right direction when I did make the decision to buy a new laptop. I am confident that I will be contacting Jesse in the future if I need any help or guidance with my computer needs.

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.