Service person called ahead and showed up on time. Very pleasant, personable and knowledgeable…read more Will use them again.

Unfortunately, I had a terrible experience with this company. Jeannete seemed very nice on the…read morephone when I called to schedule a ride from Traverse City to Boyne for a wedding. I called her again 3 days before the trip to re-confirm the details which she did. When we arrived at the airport for a ride, she said she didn't have me on her schedule. She offered to come get us, but she was an hour and a half away - leaving us stranded at the airport looking for another ride. A few days later, I reluctantly called her to confirm our ride back to Traverse City, which we had scheduled for between 10-11am. She seemed to not remember me from stranding me 3 days prior. She said she would come get me at 8am instead of our agreed upon time. When I told her that wouldn't work and that I would book with a different company she became upset. I told her I would probably have to book a back-up ride if I booked with her anyways since she was so unorganized and had already left us stranded once. Another guest at the wedding told me she cancelled on him too and sent him a nasty text message. No way this is a legit business that has insurance. Pay any price to use a different company!

I have never had a worse experience when it comes to customer service in my life. I would be…read moreSHOCKED if this company is a legit insured business. I called Chariot and was immediately told by the woman on the other line to text her our details as she was on the road. I sent all of our details to chariot reserving a 845 am trip from Boyne Mountain resort to Traverse city. I also asked via text if I could get a confirmation as in my past experiences that was something provided in one form or another. I did receive a text confirmation and at that point went on to enjoy celebrating a best friends wedding. After hearing a few stories from other guests about getting stranded by their car service,I reached out to chariot asking for one more confirmation about 845 am pickup...this was the night before the ride. I received one message back stating that "I already excepted a ride with another company." I immediately tried to reach out to chariot to speak on the phone instead of text and my calls or texts no longer went through Which leads me to believe I was blocked. My fiancé and I then were tasked with calling every company we can in every nearby city (with 8 hours to spare) to see if we could still catch the only flight out that day. I was lucky enough to find an amazing company who drove us down . Long story short is NEVER rely on chariot, especially if you are not from around there. Update - adding one more friendly message I received from this "professional business owner"

Very thorough. Excellent analysis of situation. No ripoff. Honest. They were very thorough and…read moreexplaining what the problem was after the septic tank in the septic field, and they made a recommendation of how to flush it out and then refix the junction box and they were spot on and it was extremely affordable this is the third time I've used them in 20 years and they're positive every time.

Very friendly and honest people to work with. Every time I called for information they were so…read morehelpful

Gaylord location -…read more Filthy place, employee very belligerent to customers, not wanting to help customers, rude and calling customers out for trying to assist them

They offer dry and fold…read more But I wash my own. Cost me about 7 dollars to wash and dry. They also have this addicting quarter game that tends to take all my dryer quarters. Lol. But sometimes it gives me more then needed when I do win. Lady in front is super nice and helpful. Located by b.c. pizza so place I normally hang out at while I wash. Overall goif place wash. Closes away 8 7pm last load.

Our company has worked with Screenmasters since 2002 and we've never been disappointed. Their…read moreattention to detail and helpful service has been and stays the industry standard in Northern Michigan.

Bought some custom shirts from these folks and they turned out great! Customer service was super…read morehelpful and they exceeded the deadline for my order! 11/10. Quality products and nice people!

I have been lucky to have a good many repairs and alterations done by Rachelle and can confirm that…read moreshe is talented and easygoing. I recommend her services highly and will continue to trust her with any future repairs.

Tina the manager was great and actually stopped her busy day to take a few minutes to help me…read more Above and beyond what you would expect. Thanks so much!

good amount of machines but most of them are broken, $5-7 per wash. kind of ridiculous seeing as…read moreyou bring/buy your own detergent. really unfortunate since the people who need a laundromat are in lower incomes or broke college students like myself. wish they had more affordable options.

The folks that run this place are super friendly and helpful. I am a summer resident and need…read morestorage for my "toys". I got a GREAT rate and now all my stuff is safe for the winter.