Like a lot of businesses they've gotten cocky with their customer base. It came with my house 4…read moreyears ago and in the last 3 months I have had constant issues. I drew the line when my internet went out AGAIN, and the 1st call tech lied to me to get off the phone and when I called back, obviously irritated, the second tech hung up on me. Of course my internet was out all night, coming back on in the morning and then again going out that night. I disconnected everything, went to another company and more than tripled my up and down speeds for $20 less a month. When I called to cancel, again nothing but crap customer service. Hindsight, wished I'd left sooner. Oh and as I write this, apparently the service is down again.

Poor signal quality, service goes in an out about everyday multiple times a day morning an night…read morefor minutes an sometimes hours can barely game on line without constant issues an lag. Also was told they would come back out an situate my box an have it move to a new spot still haven't received the call back for that but ya know amplex values there customers right?

You need computer service? These folks are wonderful. I stopped in, scheduled a home service call…read moreand they called before the tech came. He was prompt, clean, knowledgeable and thorough. He had to deal with Time Warner on the problem and he was patient with the person who must have started this morning. One hour and I was back in business, with a fair price. Highly recommend these folks!!

I have used the great service at Applied Imagination in the past & I will use them in the future!…read moreThe consideration & the advice has been top notch & I have recommended them to my friends & co-workers. I bought a Toshiba laptop in 2012 & I should have asked for advise first, but I didn't (my bad) & my Toshiba turned out to be a lemon. Applied Imagination will help me retrieve my precious photos & music from this terrible machine & then I'll have them kill the hard drive - that will be satisfying! I highly recommend this company & their work!

They do excellent work and they do it in a very professional and efficient manner. I would highly…read morerecommend them to do any of the services they offer. The owners are great people and truly care about their customers and their satisfaction is their number one priority. I'd recommend anyone giving them a try on your next need for any service they offer.

Watchtower IT Services hosts my websites for graf-X-cape and Flag City Online…read more They completely rebuilt www.flagcityonline.com for me a couple years after I purchased it. It is a directory website that I use for SEO measures for clients. It attracts a LOT of attention from assailants and would-be hackers. I am thankful for the additional security and backups that Watchtower offers. We are in the process of rebuilding www.grafxcape.com and look forward to the finished product!

I never thought I would be coming here to pickup my package. We ordered an item online and UPS was…read morethe handler of the item. When arriving in the afternoon a few of the workers were here and helped us. I appreciate all the workers who looked around the place attempting to locate the missing package. We did file a claim and they have called us to see if we received the package. I have never had any issues or problems with UPS before, and besides that we have had great service with UPS.

I love the people that work there they were so kind and considerate with me and I came back again…read morebecause of the service and they were still there and they remembered me great crew keep them

This place didn't bother to call when they said, didn't order the parts, didn't take notes on job…read morerequirements, don't care about customers at all

The manager and district manager were at the store the day I stopped in and they were extremely…read moreprofessional and fun to talk to. They were extremely knowledgable about the screen repair I needed for my iPhone. They were able to complete work in about an hour and my phone looked brand new and worked great. Their repairs come with a 90 day warranty. They were even raising money for cancer research on the day that I came in! These guys are legit! I would recommend you take any broken devices to them before trashing it! They will even buy your old device from you if you are upgrading! Great stuff!

Lied about pricing. Tried to charge weekend delivery rate when not being delivered on a weekend. I…read morehad to refuse to sign the agreement twice before they removed the $50 fee. Charged twice. Not dropped off or picked up when it was supposed to be. Not good customer service, does not return phone calls.

Jerry works very hard to find the best crews for his moving and cleaning teams. And he will stand…read morebehind his work to make sure the customers are satisfied.