You will not be punished FOR your anger, you will be punished BY your anger. - Buddha…read more And I was indeed punished by mine. In a fleeting moment of anger following a very minor disagreement on Friday evening, I placed my iPhone face down on a table a little too hard, and what followed was utter devastation for me. My phone screen, although not cracked, went to half-screen, then it went gray, then it went black and did not come back up. Oh no. In the midst of the pandemic did I just kill my iPhone? OMG!!! What was I to do?? After spending over an hour on the phone with Apple Saturday morning and following multiple "tries" to fix the problem, I was told my phone was dead. Black screen of death. A brick. I could take it to a service provider (nearest one was St. Simons Island because the Jax Apple Store was closed due to the pandemic!!!). In doing so I'd also have to erase the phone then remove it from my account. This is fine, IF I HAD BACKED UP MY PHONE with iTunes (like I was supposed to). Nope. This is fine if I used the Cloud. Nope. Lesson learned loud & clear. TWO years of my data, including notes, pictures and videos of my kids during birthdays, Christmas, school plays, etc. was LOST. Yes, I cried. I prayed. And I probably cried again. But something told me not to erase it. So I refused. Despite being told by THREE people it was what I was going to have to do. I researched online. Could my data be recovered? My phone would still ping when checked, and I could shut it down (home button locked) and get it back up (home button unlocked) even though it didn't register as online, and I couldn't get it to connect to iTunes, I had hope. Didn't I? Surely I wouldn't lose two whole years of memories. It turns out I did have hope!!! I found LifeLine Repairs after searching for data recovery in Jax and sent a message to them (through Yelp! whoo hoo) regarding my phone. Daniel quickly responded that it might just need a screen change, so I should bring it in for diagnosing. What? Did I hear that right? That's it? I didn't "break" the phone but I just messed up the screen. Really??!!! My hope escalated as high as the Eiffel Tower, and I just about burnt dinner running around the house telling my family my phone might be saved. One thing though...they were now closed until Monday. So I had to wait....hope...pray...all through Saturday evening and all day on Sunday. I can do this! I had hope. I went in on Monday Morning and Daniel checked. He didn't know I was praying in the lobby. He came back out and said all it needed was a screen replacement. I teared up and said I could cry (but I was not gonna let him see me cry, I'm an ugly crier). Anyway, back to the point...he fixed my phone within 20 mins for less than the cost of what my insurance would've charged me to replace a cracked screen and also less than what a replacement phone would've cost me. I could've professed my love right there on the spot (and maybe I did express over and over how much I appreciated him and that he made my day). Instead of professing love though I did promise to give him a worthy review. So here it is, in detail. DO NOT LOSE HOPE at least until Daniel says so! He surely provided a life line (see what I did there?) for me when I was in my own Lion's Den and I cannot thank him enough. He and LifeLine Repairs will undoubtedly receive many referrals from me to anyone who mentions a problem with their phone, and I hope if you have a phone issue and took the time to read all of this you will run to LifeLine to get yours checked. (Side note: I came straight home and backed up my phone so all is right in my world again. Thanks again so much Daniel!!!)

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

Mike is very experienced and professional. he repaired our computer in timely manner at good cost…read more will use for all my computer needs.

Mike R. Was very knowledgeable, explained each step and made sure we were completely satisfied -…read morewhich we were!

My wife's computer suddenly would not boot up or even come on one morning. I suspected the power…read moresupply, but finally I was able to eliminate that piece of equipment. I decided to come to Dr. PC based on reviews and I must say I was not disappointed. John Olsen (the Owner) was a joy to work with. He quoted my a reasonable fee upfront and diagnosed the issue within a couple of hours. He advised that the motherboard had given it up and offered several different boards as a replacement, all very high quality and reasonably inexpensive. After a full day, he installed the new board, reinstalled the operating system, loaded all necessary updates, and made sure everything was working properly. I highly recommend Dr. PC for your computer issues. He went over and above and charged me his original quote. You'll get the best bang for your buck at Dr. PC.

Issue with my bios system so I could add my SSD in but he fixed it for me and added the SSD !!!read more

Great customer service, quick response, very professional. Have used this service for several…read moreyears! Highly recommend this company, these people!

Excellent service! Promptly replied to my texts and calls. If you're in the market for computer…read morerepair then I would recommend Thomas. Great customer service, also. He was able to get my son's computer up and running in no time.

Thomas does outstanding work!!! He is reliable, kind, honest and has great prices. He is more than…read moreknowledgeable and well versed in his expertise. Not only that, but the turnaround time is quick as well. Don't waste your time and money at these major chain stores. You will not regret contacting him for services. His services are a 10/10 hands down. I can't thank you enough for the help, Thomas!!

This company represents great customer service... The techs are very knowledgeable of what they are…read moredoing, fully satisfied with their "cheap and affordable" services. If I had 10 computers, I will have all of them taken care of these guys right here. 7 months since the repair and my machine is still running flawlessly, unlike before I had to call someone every single month. All the nickels worth it, highly recommended... PS: Look for Richard Chan (He is the tech that assisted me and I assure that all your computer problems will be taken handled professionally.)

If you are looking for affordable then this is the place but it will come with a price tag of the…read moremost emotional distress you will ever have. They will try to nickle and dime you as well. I was flat out lied to about my computer status. I also was lied about my external hard drive having viruses on it. Impossible. It had never been used but was charged $20 for the removal anyway. After contacting the FBI cyber crimes unit to get answers that BNT lacked to give me, I was informed that BNT has been harassing there costumers for some time now. The computer repair man by the name of Bruce has caused my family stress beyond what I can put into words. I will NEVER EVER use this repair shop, both locations again. Nor would I recommend there services to anyone.

I have used these people for years and have always received good service. The prices are affordable…read moreand repairs fixed the problems with no returns.