My daughter recently purchased a new vehicle and had the pleasure of working with Vanessa Gallardo,…read morewho was absolutely amazing! She was friendly, thoughtful, and extremely patient, making the entire process smooth and enjoyable. My daughter chose a new Envision and couldn't be happier with her purchase! (My only suggestion--this dealership needs a vending machine! With how long these transactions take, a snack was so needed!)

Sales(men) standing outside are truly rude in their desperation. You wont gain a customer by…read more rolling him or her with unsolicited approaches after being told this is a no sale.

I'm very happy with new car. The salesman Scott was very cool and extremely helpful with purchase…read moreof my vehicle. I would definitely recommend seeing him if you're in the market for a new car. This 2020 Ford Fusion is a perfect fit for me and kicks butt on the expressway while saving me money on gas. Also the apple plug and play is a great tool for my mobile office.

Car shopping generally gives me extreme anxiety. Working with Scott, as well as sales manager…read morehas been incredible. NEVER have I been able to say that pertaining to car shopping. Highly recommend this dealership!

-Great customer service -Technicians went above and beyond…read more **Don't know what's going on with your vehicle? Bring it to Bohl and they'll help you figure out the problem!

Do not take your car here…read more They will lie about doing work , then sub contract the job to a actual shop. This place is a facade to trick you into being charged for looking at parts you told them to replace They will never actually do any work just write a huge estimate and charge you to tell you What you just told them it needs Contacting the bbb Monday morning

My boyfriend and I are looking for a new vehicle. We decided to stop at Lot 31 because a friend of…read moremine raves about the place. We arrived and the one man that was writing out checks at the desk in the corner ignored me until I went up to him. I asked him if I could look at the Hummer and the Escalade he asked if I wanted to drive them and I expressed I just wanted to look at them at that moment. He asked a porter to go out and open them up. The Hummer would not start, smelled like urine, had bad interior as well as rust all over the running boards. We decided to pass on that one all together. The young man pulled the Escalade out so he could put air in one of the tires that started to go flat. After he pulled it up we were looking at it and the first thing on the dash said the airbag needed to be serviced. Upon further examination of the vehicle we found that it needed a tune up (possibly something else) the drivers side wire on the back window for the defrost had been pulled off. The button for closing the hatch did not work. The young man said if we had any concerns to speak with the owner Ron. We took the vehicle for a ride and there was a shimmy to it like there was something wrong with one or more tires. When we returned we went into the dealership where the man who ignored me at first was walking out the door. My boyfriend handed him the keys and started to share our findings being told I guess thats not the car for you dude. I couldn't believe that came out of mouth. I feel we were prejudged on what we could afford and he just didnt wanna take the time with us. What he didnt know is we were prepared to pay cash for a decent car. With the ass of a sales man and the issues with 2 vehicles we looked at I personally wouldn't waste my time there.

Best car experience ever! Mark and Ron were so knowledgeable I love my new car and service package!read more

The manager sold us a vehicle that he knew had a bad engine…read more We bought it on 3/13/20 - engine died in August 2020. Many others on neighborhood watch have also had bad experiences with them. Wow, they are horrible to the customers once they take your money. They looked at the vehicle, told us he will replace the engine with a junk yard engine for $2000. On a junk yard engine that may also break?! Now I question how many rigged cars they sell besides ours. He may have a nice smile & a good talker. But, to sell a lemon knowing it was pretty much dead. Unacceptable ‼ Guess BBB will have to get involved. I have made reviews along with many friends. He deletes any bad comments & keeps the good. What a way to cheat the ratings numbers. Anyhow, he called today telling us because I made a bad reviews he refuses to even consider working on it & to pretty much get it the fuck out off my lot. Terrible place. Customer service is a big Zero. They owe us back the money we spent minus the months we had it. Or could have at least offered a different car. At least my real auto place wasn't con artists.

This is a review of their automotive repair department. We went to Frey with our Buick Enclave…read morebecause of transmisson issues. With the prices of used cars these days, we were willing to consider repairing the vehicle vs. purchasing a new car. Three weeks ago we were quoted $5500 but could go up to as much as $7000. This was a verbal discussion, of course nothing was in writing. Three weeks later, with very little communication on their part, they let us know the Buick is ready to go. During this time, if we enquired on the status of our vehicle it was all on our part. The most we were told was "not ready yet, check engine light is on now, we're trying to figure that out". So today my husband goes to pick the Buick up and the total is $9,500!!!! Almost double the original quote. We never would have spent that much on a 2010 Buick! We were not even given the option of agreeing or disagreeing to this price. Most reputable businesses will call and say "Hey, we found this wrong with it now, it will now be this much....." . Or even better, have us initial off on a quote. Not ONCE was this offered to us, only verbal quotes. The best part of this poor business practice is when I called to express my outrage, "Scott", only argued with me about how he never said "$5500-7000", I said "$8,000". Now they are insulting our intelligence as we NEVER would have agreed to that much on repairing a used car. But of course, there is no PAPER trail to this quote because they put nothing in writing!!! We only have our word against his and he is LYING. So, this is my first review of any business but didnt want anyone else to go through what we did, especially with how hard times are these days. Inflation is not keeping up with wages and this is very hard on our family.

Great mechanics, very knowledgeable and great service! Doug, Mike, and Ben are great people and…read morevery fair. If they can't fix it, it's not broken!!

I have had 3 different older vehicles repaired at Doug's. I found the service and pricing to be…read morefair. They are friendly and try to manage the repairs to keep customer costs reasonable. They explain what repairs are needed and fix them. I feel they are the most honest mechanics that I have ever worked with.

I took my Mercedes R350 in for brakes about three or four months ago. They were fast and did not…read moretry to sell more services than needed. The brakes have continued to work well. I will return for those things that don't require Mercedes parts.

Horrible Horrible service! The lady working the desk is beyond nasty and rude (needs a refresher in…read morecustomer service) when explaining things to customers. The mechanic Noah was rude and very unprofessional when it came to updating the customer on prices; even tried to add more things on my bill although he never discussed any of it with me. I would never take my car or suggest anyone to go to this unprofessional shop. They lied to me and tried to overcharge me; then got rude and aggravated when confronted. Seek auto help anywhere but at JC Mufflers!

The entire staff was so friendly, courteous, and professional. They kept me in the loop on timing…read moreof when the vehicle would be finished and helped me out by letting us use a loaner. I would recommend Mander Collision in Muskego to anyone. Thank you for all you do! Sherry S

I came in for a simple Windshield replacement but got one of the most genuine hospitality…read moreexperiences ever. Ron give me his company truck to return home when the repair ended up taking longer than initially expected. But the most amazing thing was when I picked my vehicle up, Ron noticed my opaque headlights and told me to give him a few minute so he could buff the haze off my headlights. My van is 14 years old and the headlights were really bad and Ron took it upon himself to fix the issue - no charge - just to fix it. It's hard to find businesses that value customer service and show their values through deeds - not words. Amazing. Thank you. I would also like to thank Lisa who followed through with information that I needed to make a decision on whether to do this repair or not. Businesses like this are rare. Come here - you can't go wrong.