I'm very grateful for The Best Treatment Center and everybody that is a part of making it the…read moreamazing program that it is. It genuinely saved my life. I am a chronic relapser as I've struggled continually throughout my life with pain medication addiction. I've had many accidents and surgeries that led doctors to prescribing me heavy dose oxycodone and methadone. It felt like something I would never get out of and I had legitimately given up hope that I'd ever love pain med free. I'm always a big skeptic when it comes to treatment centers as I've been to many over the years but they really went above and beyond to ensure I had a comfortable experience, from the detox process to all phases of treatment. I felt I received the individualized care that I needed and wasn't just treated as a number filling a bed. They've also done a great job at staying in touch just enough afterwards to remind me of where I was and that I can continue this path of sobriety in or out of treatment. I would recommend a friend or family member here !

Don't waste your time or money, they would not let my son back to their facility after he had a…read moreseizure there due to a short term detox. Jeff assured me my son's safety was their priority, not the case, I traveled 4hrs to meet him at the hospital, then to get his personal belongings at TBT. He was basically abandoned at the hospital, they should change the name to The Worst Treatment, find a place that cares, this one does not.

I was a previous client of Archstone and give it 5 stars. The staff went above and beyond to meet…read moremy medical and emotional needs. They offer great insight into addiction education, create an atmosphere comfortable for detox, and are genuine in their approach to patient care. They set you up for success during discharge and pit in as much effort as you do while in the residential or php program. If you truly want help, it is offered and they meet you right where you are without judgement. I highly recommend Archstone if you are ready for life change! Kelly H.

Avoid this place. I have been an addiction physician for over 20 years. I have had my own…read moreRecovery Center. I have been in medicine for over 40 years. This place is run by a Director of Nursing, Mary, who is obviously burnt out. The conversation with her was one sided. She spoke but did not listen. She was unreasonable and it was a total waste of time. Trying to talk to ANYONE there by phone is IMPOSSIBLE. I left messages on every extension they had asking them to call me back, they never did! They sent my wife to the ER without just cause. They indicated that her case was too complex for them and they were not medically capable of handling her and they sent her to the ER to "dump her", instead of admitting they were not capable. There are many choices for Detox and Rehab. Don't choose this one!

I would not recommend using this business if the management/owners have not changed hands since I…read morewas there several years ago. They were deception and called my husband back home and told him that I could not continue treatment unless he sent $4,000 immediately. I had excellent insurance which would pay 85% of my bill and I would pay 15%. We should have never been directly contacted to pay anything. It should have gone to our insurance and they would pay 85% of the bill and I would pay the remaining 15%. Our insurance was not notified by BeachesTreatment Center about about my husband paying the $4000 so I still ended up paying 15% of my total bill. Beaches Treatment did not deduct the $4,000 from what I owed them. Also, when they took the patients out for a movie at a local theater, we all had to wear Tee Shirts with Beaches Treatment Center printed on them in bold letters. It was embarrassing and I suspect a HIPA violation. They would only allow me to speak to my family on speaker phone with their representatives listening to both sides of our conversation. I was treated like a captive. I can only say that the therapists did try to do a good job with the clients, but everything else was a horrible nightmare.

I had a great experience the staff was very helpful nice they take us to the beach Sundays very…read moreawesome and take us to get ice cream weds very excellent groups got alot out of them to stay sober

I have nothing but good things to say about this place. The staff here have dedicated their lives…read moreto helping the clients reach the goals they set out to accomplish. Both the staff and the clients have been nothing but loving, excepting, and supportive! All the tools I needed for my recovery I learned here at Renaissance!

From the owner: Renaissance Recovery provides a structured, supportive, family-based environment for clients to…read moregrow and develop healthy habits and life skills. In addition, clients learn the coping mechanisms needed to lead and support a functional and successful lifestyle--sober. We are a long-term, solution-based addiction treatment program, where client recovery is our top priority.

Since Elevate Care took over the nursing care has improved…read more Clean and friendly place. The place is very welcoming, you are greeted from entrance and staff are very helpful and accessible. It is easy to get answers if you have questions and whatever you need the staff gets it done right away. The residents were on the dining room and the set up looks very pretty and the staff are supervising and very attentive to the needs of residents. Staff looks like they are happy to work here.

You only get one chance to make a good first impression. This place failed. It's dingy, worn and…read moresmells severely of urine. My loved one was transferred here from the hospital. I had a panic attack just thinking that I had the leave them here. Tomorrow we will figure out a plan to get him someplace better. There isn't even a curtain between the beds! WTF? He's here to get IV antibiotics which as of 3pm have yet to appear. Rumor has it that it has a new owner, and the changes have resulted in extremely poor patient care and employees leaving. They are bad at administering meds and at answering bathroom requests. Everyone moves at one speed, a glacial pace.

5 Stars I can't say enough good things about Hamlin Place…read more From the moment we walked in, we felt at ease knowing our loved one was in great hands. The level of care provided was exceptional -- attentive, professional, and genuinely compassionate. It's clear that the staff here truly care about the well-being of their patients. Everyone we interacted with, from the nurses to the therapists and support staff, went above and beyond every day. They were always patient, kind, and quick to respond to any concerns. The facility itself is clean, well-maintained, and has a warm, welcoming atmosphere. Special thanks to the incredible staff who made a challenging time so much easier with their support and dedication. Hamlin Place is a gem, and we're incredibly grateful for the outstanding care our family received.

DO NOT WORK HERE! HR has horrible communication skills I have never received my check from…read moreorientation and I did my orientation in September 2020 I have emailed and called Alynn Cash numerous time about my paycheck and nothing has been done. She does not respond to emails and think it's ok to not pay employees! I'm also PRN she has made it difficult for me to start working. She says one thing and does another. Not a dependable company at all

I came from a state of confusion, concern, and not knowing what to do for my 91 year old mom with…read moredementia. I wish I can recall who told me about VIP care management, but I had to take a moment and tell you how they came to the rescue. From the very first phone call I made, I was completely reassured from the beginning that I was in good hands. And even today, I still feel like I am as I might have a question from time to time and I can always rely on this firm to guide me in the right direction. VIP care management was able to handle all that was required to get the Medicaid application process as painless as possible. They provided ample information as to what they needed, and I simply scanned and emailed everything to them and before I knew it, my Mom got accepted by Medicaid. They even referred me to an excellent edler care attorney that helped in the process of getting my mom eligible where I had thought it might not be possible. All of the staff were great, and especially Randi who I can say was like family when we spoke. Best thing I every did for my Mom and for myself! Do yourself a favor. Call them and see for yourself.

Sonya was a true godsend in the middle of an emotional storm for me. My husband had a massive…read morestroke in Feb and has been hospitalized since. The transition from hospital to LTAC to acute care rehab to skilled nursing rehab was uncharted territory for me. I was overwhelmed with not only the crisis but the options, protocol and finances that this situation ensues. I felt completely powerless and unprepared. Sonya was absolutely wonderful. She calmed my fears - And took charge. She is a great listener and wonderful counselor and knows her field well. She advocated for me with the providers and facilitated the logistics with ease. I could never have done it without her. Very grateful and blessed to have found her. True caring professional that is worth every penny !!! Aces all the way !!!

I'm a parent who had a son there. I have a lot of experience dealing with programs. This is one of…read morethe few good legitimate programs in Florida. My son has been to over 20 programs. (Not Uncommon these days) When he first got there he told me how nice the place was. Coming from my son that's good. He's like the Siskel and Ebert of program reviewers lol. He spent three weeks in their PHP program and then transistioned to the halfway house, He had a slip. Randy (Director) and Chris (works there) did everything in their power to get him back in detox. It was a monumental task but they did it. They communicated with me even in their off hours. They went above and beyond and didn't have to do that, but they did. I can't thank them enough for what they did. This place and staff is not about the money. They're about actually helping people with their addiction and getting them on the road to recovery. While my son was there PBR is very activity based. They did a lot with him from rope climbing to snorkeling, horseback riding to name a few. They're heavily meeting based. This is important because once you leave a program you MUST attend a 12 step program. They're 100% legitimate on insurance and billing. But if your insurance runs out they don't throw you to the gutter. They will do everything in their power to keep you in their program and if they can't for some reason they will make sure that your in another or a safe place. They're good people with good hearts ! When my son completes detox he's going back there. (I Hope) While he was at Palm Beach Recovery he looked and sounded the best he has in a long time. I had my son back. If your thinking about sending a loved one there all I can say from my experience is do it ! Will my son get better and recover ? No one knows. A person has to want to do it and be sick and tired of being sick and tired. Many people do recover. Some die. Some live a long time causing themselves grief and those around them grief. But if you want to give someone a really good shot, this is the place. Thanks again for everything you've done, and are trying to do !

From the owner: Palm Beach Recovery Group is a medically supervised adventure-based and holistic drug rehab center…read morethat recognizes the requirement for alternative approaches to drug rehabilitation. Having witnessed the success of these programs all over the country, we combine the holistic and adventure based approaches with the latest alternative, cutting-edge treatments in conjunction with the time-tested 12-step program to ensure the best possible results.

I just love, love, love the Vi. I can't remember when I was so content and happy. The staff is…read moreexceptional. The residents are the kindest. Couldn't ask for more

This is for the Vi at Lakeside Rehab Center…read more Last year my mother went to V and it was a good experience. Of course last year she only had a broken hip so it was straightforward home in 6 weeks. I even wrote a glowing letter at how wonderful the people were, the food was great and my only complaint really was that they didn't answer the Bells during meal times. This time was the most horrible experience ever. I was stunned to see how much the care had fallen in one year. The food was horrible, the administration is worse than horrible and my mother, who could walk up and down stairs, walk 120 ft round trip to go to the bathroom, get herself to bed and up in the morning and could shower herself had to be brought home on a stretcher. Now 10 days later she still can't walk. Why, because when she got there she had gout and the doctor and PA refused to treat it. At first I thought they didn't believe her and they absolutely refused to call me to get my mother's medical history with gout. I had to go over their heads to her rheumatologist in order to get her started on a Medrol pack which is prednisone. By then we were 9 days in with no treatment and the Medrol pack only worked while she was taking the prednisone. I fired the doctor and PA . The second PA knew right away that it was gout and ordered a second round of prednisone . Again while she was on the prednisone she started to walk again but as soon as she was off the medication she was in serious trouble again. I contend that had they treated the gout initially and not waited so long she would not have had to be on oxygen , she would not have had to endure that pain , she would not have had to be confined to bed. They simply did not care. Because she was confined to bed, she was left in her own stool for hours resulting in her first raging UTI. In addition to that they screwed around with her Carvedilol calling it a "hold parameter" which many facilities do. However what they were doing was having her miss entire doses because they didn't know what they were doing. That's dangerous. They were supposed to take her blood pressure and if the systolic was under a hundred they were supposed to hold the dose. They were supposed to come back and do her blood pressure again until it was over the hundred mark systolic and then give her the Carvedilol. I actually had an LPN ask me if she should give my mother the Carvedilol. Don't you think she should have known what a whole parameter was? And when I found this out and questioned it they suddenly came back in to take the blood pressure several times until they could give her the meds. I was Furious. Because they didn't treat the gout she got fluid on her lungs and had to be on oxygen and Lasix. To add insult to injury she ended up with yet another raging UTI from being left in her own stool for hours. She ended up being isolated and given an IV antibiotic. We were told everyone that walked into the room needed to be wearing a gown , gloves , a mask . No one did this . Not the director of nursing, the assistant director of nursing, the aids, the maintenance guys, or housekeeping. In fact after isolating her they took her out of the room to go weigh her . So why was she isolated? Let's add one more thing. She started to get a precious sore on her tailbone. The wound person walked in the door didn't get anywhere near my mother and said just give her the pink stuff she'll be fine. Then they sent in they're dermatologist and he said it was just flaking skin. She had to wait till she got home for me to clear that up. Certainly sitting in your own waist will break your skin down but no one seemed to care. This stay at V was torturous. They sent an able-bodied woman home on a stretcher because of their incompetence. Never ever again will my mother go to Vi. It was a horrible horrible experience and my mother has still not recovered from that incompetence.

I was put out on the side of the road. I'm a paraplegic and I had driven four days to get there…read more They were not even let me wait in the driveway while my Uber came.

From the owner: Mark Behavioral Health is a premier 14-bed mental health residential facility located in the serene…read moretown of Lantana, Florida. Our facility is dedicated to providing compassionate and comprehensive care to individuals seeking support for mental health challenges. We understand that each individual’s journey is unique, and our team of experienced mental health professionals tailors treatment plans to meet the specific needs of each resident, ensuring personalized and effective care. Our multidisciplinary team, which includes psychiatrists, psychologists, licensed therapists, and dedicated support staff, is equipped to address a wide range of mental health conditions. At Mark Behavioral Health, we believe in treating the whole person, not just the symptoms. Our holistic approach integrates evidence-based therapies, medication management, and complementary treatments such as art therapy, mindfulness, and wellness activities to promote overall well-being. Our facility offers a warm and welcoming atmosphere designed to provide comfort and safety. With only 14 beds, we ensure a low staff-to-resident ratio, allowing for more attentive and personalized care. We also recognize the importance of family support in the healing process and actively involve loved ones in the treatment plan. At Mark Behavioral Health, our mission is to empower individuals on their path to recovery, fostering hope and healing in a nurturing environment.