I already wrote a review on Trustpilot. Dr. Goldstein, from the ER was outstanding . My husband,…read more(Lee) in room 728, especially appreciated Rachel (urology) and Courtney (an aide). All the staff he came in contact with were helpful and nice! Other than a loud and annoying roommate, he had a good experience.

I arrived at Labor & Delivery in active labor after my OB had already been notified and instructed…read moreme to tell the front desk to contact him immediately because he was expecting me. I did exactly that. I repeatedly told staff my baby was coming, but I was told there was no room available. Then my water broke directly in front of the Labor & Delivery desk. I dropped to my hands and knees, screaming and crying in pain while my husband repeatedly begged staff to help me. I was not immediately examined, given a wheelchair, or taken for care. An off-duty nurse who heard my screams from outside the hospital came in, recognized the emergency, got a wheelchair herself, and rushed me toward triage. Because I had not yet been admitted, my husband could not come with me. When the elevator opened, I was in such advanced labor that I physically could not sit because my baby had descended into the birth canal. I crawled out of the elevator on my hands and knees. In triage, I removed my own soaked clothes and shoes, climbed onto the bed myself while shaking uncontrollably, and repeatedly screamed that my baby was coming. Despite staff being around me, I still was not immediately examined. One nurse asked my name, told me I was "doing okay," and walked away. It was only when another nurse realized my baby's head was already crowning that a physician was called to catch her. My daughter was born approximately eight minutes after my water broke. Thankfully, my daughter and I were physically okay, but that does not make this acceptable. I genuinely believed I was going to deliver my baby without medical assistance inside a hospital. The incident became known within my OB's practice. At my postpartum appointment, staff were already aware of what happened and referred to my delivery as a "horror story." I am sharing this because no woman in active labor should have to beg for medical attention while her baby is literally being born.

I was taken to the emergency room for what I thought was a kidney stone but found out it was a…read moreblocked bladder. I was taken immediately and greeted with smiles from start to finish. My nurse was Nelson and he was totally wonderful. He explained everything that was happening and I knew that I was in good hands. Usually when taking friends to emergency rooms and they spent the whole day, I was in and out within 3 hours. I would recommend this hospital to everyone. Don't think twice about it, if you need a great hospital choose this one. If you get a nurse named Nelson I know you will be happy.

Emergency room, SICU and MICU are phenomenal. The medical care on the floors is poor specifically…read morethe 5th and 6th floor. I found myself repeating myself often which indicates a lack of chart review. I had six nurses on the floors- 2 were exceptionally, the other 4 were poor. They were not responsive and did not seem to care. I had to walk to the nursing station several times and was not greeted with a smile or understanding. I could not wait for discharge so I would definitely recommend the emergency room, SICU and MICU...other than that I would seek emergent care elsewhere.

Housekeeping employee MARSHA... did an extraordinary work at room 627A…read moreOn the evening of Tuesday April 28th 2026 I want to document the day and time of day, so she can get all the credit well deserved. Please keep in hiring people like her! Happy employee, respectful and meticulous in her work! Blessings, Jesica B. Delray Beach

Was having a gallstone attack which had increased in frequency over time so went to emergency room…read more Was given a prescription for pills for indigestion and received a $5k bill. Had gall bladder removed a year later elsewhere after several more gallstone attacks.

Finally getting a brand new pyrocarbon titanium shoulder after years of pain and limited motion…read more The front of the medical center was clean and thankfully a smoke free area. At 530am the front doors promptly opened to the lobby and met with the bubbly registrar Diane who made check in simple and quick. Security walked me up to the waiting room where I sat for a bit then prep for surgery. They knocked me out with some great stuff and the surgery was a success. Cudos to Dr Johnathan Levy. Went home and began my brutal 12 week recovery.

I come here a lot unfortunately and everyone is nice and try their best to make you feel…read morecomfortable. Charge Nurse Catherine started my iv on the first try that never happens my veins are difficult The staff was calm attentive and no matter what I ask they try to make it happen. They even went to the waiting room to get my Uber order and did not seem bothered. Eden who is always pleasant brought me back to a room right away. I don't remember the other staff names but they were great as well. Dr. Zurkowsky admitted me and is a wonderful Doctor. The floor staff were super, especially the charge nurse, Andrea. Overall West Boca is doing a great job and the staff really cares.. Love this place more and more every time. Until my next visit, Thank you!

From the moment I walked in, I felt welcomed. The entire location is under construction with very…read moreunderstandable signs and very helpful employees.

My daughter was accidentally administered medication intravenously when it should have been given…read moreorally. Potentially deadly and we have had no luck getting anyone at the hospital from returning our calls.

My mom had to be rushed to Delray medical due to a fall. She was in the trauma center for a few hrs…read morewhile a room became available. They changed her room 3 times. The nursing staff was great. The first day I kept calling my mom but she wasn't answering which worried me ( she was on a lot of pain meds) so I called the nurse ( Mo) and he answered. Went to check on my mom and asked why I wasn't answering. He assured me my mom was ok which made me feel better. All the day nurses that took care of my mom were great ( Erin, Jackie, Mo, Dana, Angie, Melissa) I slept there for the week and a half she was there. The night nurses were ok, only came in to take vitals, give medication and clean her ( I got the feeling that they weren't too thrilled when they had to clean her) which is understandable but my mom had a fractured tail bone so she was limited to what she could do but I'm still thankful for them. Only thing was that I wish the food was better. Every week was the same thing I kind of wish they would change it up a bit & also the case manager I wish she would communicate a little bit more and guide us but nope one can only hope

Arrived at the patient check in desk at 9am for bloodwork. No one there. Fifteen minutes later a…read morevery nice lady took over and checked me in. Apparently there are three people working the desk who were off doing something other than their job. Meanwhile, as I was waiting to register three staff members were fawning over a book cart.

Great location for your MRI's or CT scans. The locations closest to the main hospital are usually…read moreheavily booked with several days/a week wait. At this location an appointment can be set for the same day or next day. Pleasant staff. Easy registration process. Immaculate. Lots of parking.

Sorry for my English I am Cuban people and I learning English. On November 13 to 15 I was on urgent…read morecare for three days. the attention clinic and of nurse is good. When I enter to the hospital I give all information of my insurance and personal information. All is god since began to come the bills. This is the total disaster. You enter on torture period. Really crazy. Actually after eight months I have two bills and the company or office( team health) tell me that insurance don't answer them.I don't have word, they say me that I need contact to my insurance to my insurance contact to them. My insurance say me that's is wrong way. I think some people work over there?. If you receive health care there you need take atención of philologist.May be for the new year I solve the problem.

I had the occasion today to use this medical facilities and I'm extremely happy to say FIVE STARS…read moreto the entire staff. I couldn't say that one was better as they , as they were perfect. Concerned, caring, took their time, and just made me better!!! Courtney and company...you're the best.

Poor service. The nurse was blond, wore her hair in a bun, and just looked vacant. That was…read moretelling. They left my blue ID band on the counter; never once thought to give it to me. After I exited the room, then I was told, "Oh, the doctor will see you now." Mind you, I registered online (not an appointment, I am aware), waited an hour and a half, saw many people come in and were seen immediately. Horrible service overall.

This 24 hour ER is next to Publix in the Woolbright Shopping Center. Free parking in front & a…read morepull up at the door made drop off easy. There was no wait, we were seen immediately. Staff was friendly, professional & competent. The facility was immaculate. A call out to Akeem & Dr. Black. We happily paid a hospital emergency room bill as expected.

I had a genuinely positive experience here. From the moment I arrived, I was greeted by a very kind…read moresecurity staff member who brought me back immediately and helped me feel comfortable right away. Dr. Feliciano truly stood out. He listened carefully, asked what I needed, and acted quickly. I have a rare disorder, and after living with it for 17 years, it's unfortunately uncommon to find a doctor who both understands and follows through. Dr. Feliciano did exactly that--he listened, respected my input, and responded promptly with care. After a very difficult hospital experience over the weekend, this visit was a complete contrast. Every single person I interacted with was kind, respectful, and treated me like a human being--not just another patient. I left feeling heard, supported, and with clear answers. I also now know which specialist to follow up with for some new symptoms, which gave me a sense of direction and relief. I'm very grateful for the level of care and compassion I received here.

Our 17-year-old son was brought to the Pediatric Trauma Unit at Broward Health Medical Center…read moreunconscious, intubated, and in a neck brace after a terrible car accident. Two days later, our precious boy passed away. My husband and I sat at his bedside every single second. When we received his belongings, his 18K gold crucifix necklace was missing. He wore this necklace with deep pride every day--it was a First Communion gift that originally belonged to his late great-grandmother. Law enforcement confirmed they didn't have it, and friends searched the car multiple times to no avail. Two months after losing our son, I reached out to the hospital. A representative called and revealed that X-rays confirmed he was wearing the necklace when admitted. It was present in two X-rays taken within the first three hours. By the third X-ray, it was gone. The hospital tried to claim it was probably lost in a bedsheet and that staff denied taking it. He was wearing it in the hospital for hours. Someone--a nurse, technician, or staff member--chose to violate and steal from an unconscious, vulnerable teenager who was dying in front of them. The hospital staff never even alerted us that it was on the X-rays. It takes just one rotten apple to bring shame to a hospital we placed our complete trust in. While not everyone is bad, the hospital's lack of oversight and refusal to take responsibility is inexcusable. Outside of this situation the medical care was very good.

Needed quick help in the emergency room and got taken care of quickly and with friendliness by…read morediane and Liz. A couple of great people!