It is with great regret that I give this 1 star…read more My assessment was completely botched -- the results portray me as an entirely different person and are wildly inaccurate. I showed my family and friends, and we had a good laugh! According to this evaluation, I apparently do not have the long-standing, medically diagnosed conditions I've had since adolescence -- congenital ones that directly affect neurodivergent traits. This level of misrepresentation is not only false, but harmful and disrespectful. I have not yet had the opportunity to attend a review appointment, though I was sent a brief review by email. While this practice is typically responsive, communication has significantly dropped off since then. My final appointment was also very odd and rushed -- the evaluator appeared to be inebriated, which was incredibly uncomfortable and unprofessional. I also specifically requested focus on certain areas of concern during the brain mapping -- requests that were ignored. My family and I paid out of pocket for this, believing it would focus on Autism Spectrum Disorder and memory, as had been discussed. Instead, the evaluation was vague, incomplete, and ultimately unhelpful. I walked away feeling like this entire process was a waste of time, energy, and money. UPDATE: I have now sent three emails, including one with a screenshot of your response to my review. That response received a reply -- but my earlier, kindly worded email expressing concern was ignored. You cannot dismiss every patient complaint as "false." That is highly unprofessional and unacceptable. I have filed a formal complaint with the Virginia Department of Health Professions (DHP), released my records, and I expect a full refund for the brain mapping. -- Bailey R. Gwyn, Ind. Pro Se Litigant | Patient Research | Doctoral Student 28 U.S. Code §1654

I'm very disappointed with the new front office staff. During a recent phone call, I was repeatedly…read moreinterrupted while trying to explain my request, and it felt like I wasn't even allowed to finish a sentence. Their communication was unclear and grammatically poor, making it difficult to understand what was being said. It came across as unprofessional and unorganized. Just a few months ago, when my stepdaughter was a patient there, the previous front office team was welcoming, respectful, and incredibly helpful. The difference now is night and day. I called last week to request medical documents, and the staff seemed unsure of how to handle a basic request. It felt like even they didn't know what the correct process was. I hope management addresses these issues, because the front office is the first impression of any practice--and right now, it's not a good one.

I tried to get an appointment for my girlfriend and I, however every time I called (usually around…read more2-3), nobody would pick up the phone. I then entered my contact information through my website, and I finally got an email back after I had long forgotten about ever contacting this place. The woman who emailed me asked for our insurance information, and told me it would take about one business week to process it. One week passed. Two weeks passed. I hadn't heard anything, so I emailed the woman who I had spoken to asking about the status of our insurance. No response. I waited about three more weeks and asked again. Once again no response. For people who are reaching out for mental healthcare, especially for the first time, it is usually an uncomfortable experience. Having offices, which are supposed to help you, leave you with no response only increases the frustration of seeking mental healthcare. I find this behavior to be extremely unprofessional and unbecoming of the name "Christian Counseling Services", Dr. Jerry Falwell once said, "If it's Christian, it ought to be better." In short, don't waste your time.

Dr. Marks was a fantastic counselor! We did EMDR treatment for PTSD which truly, changed my life…read more He was of course very flexible with my schedule and an encouragement to me in a really hard time. I was able to communicate clearly on how I was feeling and he always responded well. Highly recommend!

I began seeing Kathy Kilcher several months ago and she has helped me so much. I feel completely…read morecomfortable with her and can talk about absolutely anything. I haven't had any contact with the other counselors there, but the office manager, Kathryn Van Hook, is always pleasant when you walk in the door. I love that it's a small office and you're always on a first name basis. They're the best!

I saw a counselor for a long time who was working toward licensure. At the time I saw her, I was in…read morean abusive relationship with two small kids. Her counsel centered around me placating my husband's anger. When I started to open up about trauma flashbacks relating to potential SA, she spent half the session telling me a story about her own SA. every session began with a disgusting "check in" she entered on her computer and she asked me about my "sexual appetite." It disgusted me and made me feel sick especially when in the height of abusive dynamic. additionally, my abusive husband and I tried to do the marriage intensive. the therapist centered my husband, called me invalidating, and told my husband he was trying to "get him some" because they uphold the very outdated and not trauma informed view that marriage should include sex. the emotional health of my marriage was deplorable and my husband already felt entitled to my body. this was the most damaging experience. I highly caution anyone going here that these are NOT trauma informed practices and while they won't talk about religion if you don't want to, they are coming from very dated religious (Liberty) framework and therapy modalities. CAUTION and DO NOT RECOMMEND if you have any kind of trauma.

DO NOT GO HERE. I started seeing a counselor with Wyndhurst. I didn't mind the sessions, and I was…read moredoing them telehealth, which they said would be fine. Then after three sessions, they gave me an abrupt call where they said I was "too depressed" to see telehealth and that I would need to see someone in person in my area. I was referred to that counselor directly by her boss. Yet I was not given a refund or even a good reason for why I was being dropped. THIS PLACE WILL SCAM YOU. GO SOMEWHERE ELSE.

One star after 5 "visits". What a waste of time building some sort of trust with a counselor…read moreregarding a marital issue. Being a self-paid customer, you had to pay in advance of the appointment. No worries, that's to be expected. Show up late to the hour appointment you already paid for? They keep the cash for the whole hour, and there is NO way to contact the counselor. Everything is done through a web portal. They don't call you. You CAN'T call them back. You can call the home office, and they claim to attempt to reach the counselor. Respond to the counselor via the portal asking if you can use the rest of the hour you paid for? No response. This is a DESPICABLE practice for a pseudo-religious organization. Take your money and your peace somewhere else. I will specifically call out counselor EVAN for this. The home office just never replies to your request. It must be in their business model to take the cash and run. Highest disrecommendation I have ever given any business anywhere... AVOID!

From the owner: Professional, Confidential & Distinctively Christian More than 50,000 Individuals, Couples, &…read moreFamilies have been cared for by our team of caring professionals. Light Counseling has been providing Central Virginia with professional Christian Counseling services for over 20 years. At Light Counseling we make it our purpose to walk alongside you or a loved one and provide the help you need to bring about changes that heal. We take pride in incorporating God?s truth in the helping process. ?In the multitude of counselors there is safety.? Proverbs 11:14

this interested employees a person who runs it is uneven in this town there an hour and a half over…read morethe hill come one day a week sometimes you rarely have the same medical staff always nurses and occasional PA. They tell you they can't assist with the pain because they've just met you how you've been going every time for a year but because they can't keep employees they can't do anything to assist you so I would avoid this place as well.

This place saved my life. MAT is a godsend. I went from a 20 year-long losing battle with opioid…read moreaddiction to maintaining a positive, clean life. I thank God for this place and the good people who are the staff there. Don't waste another moment in your opioid addiction, get some help!