This is whole strip of medical buildings is great. I've been a patient for a few years, and was…read morethrilled to see they had building 10 doing labs on Saturdays til noon. (I have a surgery Tuesday and they said I needed labs done on Saturday. I had no idea they did it!) They're super nice and even with a dozen people ahead of me, I was in and out in under half an hour.

Excellent Internal Medicine physicians! Plus, the entire staff is always kind, pleasant and…read morethorough. The 3 docs I have seen are excellent!

Absolutely awful. You'll spend more time waiting in the waiting room than being seen. Don't bother!…read moreWaste of time!!

We had a very poor experience here. I made an appointment for a physical, which should be covered…read moreby our insurance. Dr. Yarrows did not take the time to perform the full physical, even though that was requested, and only was in the room for 10 min. I thought it was just easier than most visits, until I was billed for an office visit and charged a co-pay. The billing company and the clinic both stated that since a physical wasn't performed, the visit was considered an office visit, and that we are responsible for the payment. Not only did I not receive the services that I needed, but we were charged for something completely separate that I didn't ask for. The clinic was not sympathetic to the frustration, would not re-code the visit, and we had to pay the bill.

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!

On Saturday I started to fell sick. Gavin was home Thursday and Friday from school because he was…read moresick, so it was evident that I caught what he had. I flew out of SFO on Sunday and started to feel worse and worse. My hearing started to be muffled, but I thought it is because of the flight. After some encouragement from my colleague, I scheduled my visit to get it addressed. I selected 3:15, arrived at 3 and did not get in until 3:45. I did not see the doctor until 4. I got out at 4:50. Even though I was not thrilled about the wait time, but I am impressed with the level of care and service here. I felt that they listened to what my symptoms were and they helped make me feel better. Turns out I have the flu, my nose was red, my ears was red, and my throat was red. The wheezing reduced once I completed the 10 minute breathing treatment given to me. I've been taking DayQuil, NyQuil, and cough drops in order to help suppress my coughs and help me sleep. I hope to never return, but if I am sick the next time I am here, I would not hesitate to come back to be seen. I do have the prescription for antibiotics if I don't feel better by tomorrow. I did pickup the inhaler and the nasal spray to help with the congestion. Thank you for treating me.

Decide yourself why based on these facts: - We signed up…read morefor Save Your Spot for 4:30pm; - We were moved to 5pm; - When checked in we were numbered 3 - We became number one at 5:30 - Three people who were after us on the list (patients #2 to 4) some of who were walk-ins were called and went in; - At 6:15 I escalated to reception after our name disappeared from the list; - At 6:20 the fourth person (patient #4) was called and went in; - We were brought in at 6:25. - I asked for a nurse to provide an explanation so I can reflect it when I provide a feedback and complaint. The nurse took all her stuff and left the room, saying I will not take your son, somebody else will.

They have variety of doctors in house. The appointment timings are pretty good. The waiting time is…read moredecent and the waiting area is well maintained. The staff here are efficient and patient friendly. During one of my visit, I dropped my credit card by mistake. After few hours received call from security saying my card is safe and I can collect it anytime when I come there. They kept my card safe until my next visit. I really appreciate the service here.

There was no receptionist in pediatrics. No human to talk to. We waited an hour for a simple test…read morereading. And about half an hour in I had to flag down someone who was getting a different patient. Still waited another 30 minutes. This is something that took them literally 5 seconds to do. A ONE HOUR wait.

Thank you so much for the compassion, skills and time yesterday when I was having a bad day!!!…read more The waiting room was super welcoming and calm, I felt like I was well taken care of getting my hand checked out after I slipped on ice and punctured it with some foliage. I would never hesitate to get checked out in the future knowing there is a safe place to go with humans who are equally as inviting. Thank you very much for your kindness! Highly recommend!

I went in with a sore throat, and they told me I didn't have strep throat and I only had a viral…read moreinfection that would go away on its own. I continued to suffer for a few more days (because they told me not to come back for 5 DAYS) before finally deciding to go to a different walk-in. Turns out, I VERY OBVIOUSLY had strep throat. Then, to top it all off, they decided to charge me over $100 for my visit (yes, even with insurance). I am never going back. Absolutely ridiculous.

Great Care, Great Listening and Explaining.. Great Staff,…read moreEasy Parking, Clean and Quiet!

Better patient care . Poor communication. Had to repeat over and over my medications . Then 3 days…read morebefore surgery the nurse did not even know what my meds were and how to prepare for surgery

First time here at this facility and WOW! St Joseph Mercy Breast Care, 990 W Ann Arbor Trail,…read more # 301, Plymouth, MI 48170 Phone: (734) 414-1080. I was so nervous about going because of bad experiences at other locations. I had a digital breast cancer screening done at this location and I was pleasantly surprised at the professionalism form the staff. Starting with Kimberly who was at the desk helping me check in. The area is small and not to busy. As soon as I completed a questionnaire on a tablet, I went to the dressing room and changed into a gown which ties closed. The changing room/booth is small with a cloth curtain to pull close. When I was done, I went to a waiting area where they offered water & coffee. I didn't wait long, and the technician called me back. Take you purse with you at this time as there is not a place to secure it. The technician went over the questions with me from the questioner I completed earlier. She explained everything she was doing and why. Very efficient and quickly done. She will ask you to hold you breath for a few seconds for each picture. I was exposed when she had to place the breast on the table, but you still had the gown cover you on the other side for this view. The next 2 photos you must take your arm out as they try and get as much as the armpit as they can in the photo as you are exposed again, but you are still covered on the other side. Then you switch sides and do it again. A total of 4 pictures were taken and maybe 15 minutes at the most for the imaging part. I was definitely more relaxed in a small setting like this and my anxiety was lowered. Thank you for a great patient experience!