The people that work there are very professional. Jonathan is a great tax person and well…read moreinformed. He has helped me for the last few years. I won't go anywhere else. I was going to H&R block on the same block and they are awful. Jonathan did what they had no knowledge of how to do. My sister and her family go to him also. We are all happy.

From the owner: Rely on the experts at Five Star Brokerage in Jackson Heights, New York, for affordable individual…read moreand business income tax preparation and insurance services The success of our business is built upon a long tradition of quality service. We have an established reputation of quality tax preparation since 1977. With the trust of our clients we are able to continue our reputation as a family owned business with a mission to serve our community with superior Income Tax Preparation, Low Insurance Payments, and other related financial services. We have also helped many families purchase a new home.

Ridiculously overpriced - ask for an upfront quote before handing over your forms. Last year, I…read moremade the mistake of going through the process with them as my CPA had retired and I was desperate for a good replacement. It wasn't until the end of the process that I was hit with a $500+ tax prepation fee - and note there was nothing special about our documents, a few W2s and that was it! And there was nothing spectacular about their preparation; in fact they had a new hire do it! Having shopped around now and asked for quotes upfront I am blown away by how equally competent firms in the area are able to offer the same service for less than half the cost. I feel taken advantage of. Again make sure to ask for an upfront quote before scheduling an appointment.

Everyone was super helpful and caring for my taxes this year especially with all the new changes…read more They looked out for me and I'd recommend 100%!

Disclaimer: I was recommended to utilize David Zhang's expertise by a family friend of David. This…read morereview is not on the employee (who was pleasant) but it is on David. I first went to consult David back in March 2022 and he was great. He answered all my tax questions and I was in and out of the office in no time. I thought to myself, great, I just found an amazing accountant in my neighborhood. During that time, I explained to David about my situation and he responded to come back to me when tax season is over and all he has to do is to file a 1040x (to amend my tax return - 1040). (Side note: The issue that I had was that I initially e-filed my taxes. The federal rejected it but the state accepted it. Which is why I went to seek professional services in resolving the problem). So on December 12, 2022 at 1:30pm I went to see David and his office was busy. I told David I did not have an appointment and I asked, "should I make an appointment"? He decided to hear me out at first but then he passed my case to one of his employees. The employee explained to me that since I did not file my taxes 2020 taxes with them, there is nothing that they can do and I would have to come back during tax season. I tried to explain to them what David told me back in April (to come back after tax season) and David told his employee in Chinese "just ignore him, he is too annoying". Yup, just because someone doesn't speak the language, doesn't mean the person does not understand. The funny thing is that, just over the weekend, the same family friend asked me how was my experience with David because she wanted to file her taxes with him for the upcoming year. I raved about how great he was the first time around but after this experience, it got me to think: if a family friend doesn't even use your service in the first place, it is extremely telling of your professional demeanor or the lack thereof. This review will probably not affect the business but if you are looking for a tax accountant in Elmhurst, stay far away from this place.

This guy talks barely any English. I called for very simple tax work where most of the work was…read moredone & it would only take 10mins to complete which he wanted $150 for & when I said it was too much can he offer me a better price he told me go find someone else then & hung up on my face. So here is your very well deserved rating! Very unprofessional service where you are not valued as a customer....I will recommend to take your business where you are valued as a customer & not rudely hung up on!

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more

We were clients of Jet Tax for many years until we realized how terrible and dismissive he was with…read moreour tax situation, and on top of wanting to double charge us what he was previously charging! When working with tax consultants, you would hope they'd have your best interest and finding you the best returns as possible, however this was not the case. Despite explaining that this year would be different and we should file it differently from the previous years, Nope! There was no listening, and would always steer us to the easy way out, always taking the standard deductions, even when it was not to our best interest. Which we later found out from another, much better tax consultant! Sadly, I cannot recommend Jet Tax, if you would've asked me years ago, I would have recommended them (and actually did to my friends and family! Never again!). Save yourself time and trouble. Jet Tax will only find the easiest and quickest tax filing method possible without listening to your situation and very dismissive.

Frank was very helpful in figuring out some complicated taxes, I would highly recommend him. I went…read moreto him after someone else recommended him to me and will continue to utilize his accounting services.

Very disappointed with this place. Not sure if the tax preparer was trying to pull a fast one on…read moreme. It's very bold to quote someone an exorbitant amount for simple taxes. Especially when there are free tax services online or on an app.

I have been coming to Andrey for the past 3 years and let me say he is a great help! Great tax…read moreservices, very nice, friendly, and quick! He helped me earn the most bang for my buck, and you get a bunch of discounts off the service charge if you refer friends. If you have taxes to file, which you most likely do, come to Andrey and he'll help you out. And they have an amazing espresso machine in case you have to wait :)

Excellent ..Will is the best..I have been doing taxes with him for years. He is very honest and…read moreprofessional about deductions, credits, payments, etc. Dont hesitate to do your taxes with him

In April 2022, I left several voicemail messages, sent an email requesting an appointment and…read moredidn't receive a response. Then I made an appointment by telephone, received an email confirmation of the appointment and the appointment was mysteriously canceled. When I called to inquire why the appointment was canceled, they couldn't explain it. They took my contact information again but I never heard from them again.

I been coming for so many years Love this place…read more Quick and professional and friendly 100% recommendations

I worked with Kelly for two years and there's been a lot of back and forth about my last year…read moretaxes. Every time I've called trying to sort it out with Kelly, they say she's unavailable or busy and will call back. After waiting, I didn't get the call back and it's been very frustrating. I now owe money instead of receiving the amount Kelly's team said I'd receive as a refund. I now have to pay interest because her team told me to wait.

Pros: 1. Nice staff…read more2. Good prices to get taxes filed Cons: 1. This office is very tiny, everyone is on top of each other. 2. Appointments didn't seem to be kept up properly.

From the owner: Tax Services, Notary Services, Translations Services, Apostille Servicesread more

My boyfriend wanted me to find this place again, since the formerly known as "Tax Station" had…read moremoved to a new location. We had such a good experience with Lily the first time, we wanted to come back to her. I went in Jan. to inquire about an appointment with Lily to file our taxes, but was told she wasn't there that night and they tried to get me to file my taxes on the spot since I was there; luckily I insisted to schedule an appointment and do things properly, while being prepared thoroughly..... just to find out later on that Lily no long works there, when my boyfriend called prior to the appointment (because they seemed odd when I was there, and vague when I asked about Lily) Anyhow.... after being deceived ...I thought I'd try them anyways due to the overwhelming good reviews on yelp.. but the same lady with a stern face and glasses attended me 2-29-2016, was less than friendly; felt like a session with a stern catholic school nun .... not pleasant. Before I even sat down, I told her I wanted a quote on how much my tax refund would be filing with them...since H&R Block and another flushing CPA (Ruth Wu - Sr.Accountant of Liberty Accounting & Tax Services) provided me with their quote. All she was willing to tell me was that it's $50 to file, take it or leave it.... but they won't offer an estimation to let people shop around. So why have me sit down, and then look at all my documents??? I get more friendly faces attempting to file my taxes online with turbotax right now... they got cute pictures too and very user friendly platform... not to mention, cost less too. In short.... you're a paid service.... so how about learning some customer service skills ?? a smile? nicer phrasing when speaking to people? Ask Lily to give you some tips if you guys still keep in touch. She was so friendly about 2 years ago, we still look for her... Change how your customers are treated before you lose all your clients to online platforms. What a disappointment today. I was such an advocate of this place when they first opened too...tsk tsk

I recommend that you do your taxes elsewhere. They do not respond or meet the tax deadline. Beware…read moreof this place.