I have reached out to the billing department THREE TIMES, and each time have been told "you signed…read morethe paper saying you would be responsible for what insurance doesn't cover". So reaching out to billing is useless!

I had my denture made there and took out a loan to cover what the insurance didn't. Now here we are…read more9 months later with another bill. absolutely will not return.

Vacek is an amazing dentist office. It is one of the best I've ever been to. Their staff is…read morephenomenal, and I always feel great after I leave their office. They are incredibly accommodating with schedule changes if needed.

I've been going to Vacek for over 10 years now but I always tell people about my first experience,…read morebecause it was so welcoming and fabulous for someone who was super anxious about finding a new dentist and going to the dentist in general. It's always been a top notch experience!

10/10 experience! Been going to Family & Implant Dentisty for over two decades…read more All staff is kind & supportive! communication is excellent and all procedures are explained in detail ahead of time. As an added bonus they accept pediatric patients, so you don't have to schedule your children's cleanings separately!

I have never seen a more professional and yet personal group of people that genuinely care about…read morehow you are effected by what they can do for you. I was treated so badly at another place and they almost seemed like they made it there personal mission to right that wrong and I couldn't be more grateful and humbled by how they have treated me. When you go to these people you become family to them and they make it their business to get your teeth or rather mouth in the best shape it can possibly be in. I will never go anywhere else as long as I live in this area. And they won't charge you for something that you don't need. They understand the value of a dollar and that people do or don't have insurance, so they work with you on that also. There is literally nothing bad that I can say about my experience with any of the people that has worked on me, and that has been quite a lot of them so far. I have to say that I love them all like family already. On your first visit they take your picture, on your second visit when you walk in the door the receptionist calls you by your first name before you have a chance to say who you are! That is how good they are. And they are genuine people, not someone who asks how you are because they have to be polite. I am not a very social or outgoing person, and I haven't lived here but going on four years. I have two friends because I don't trust people easily. But these people put me to ease right away and I trust everyone that has worked on me. I also would say that I consider the receptionist to be my third friend. For me you would be saying that is more than a five star, and Dr. Plooster who is now semi-retired, I can't even begin to tell you what he has done for me. He has given me a confidence back that I lost a long time ago. Dr. Hoffman took over and has learned from Dr. Plooster and I have to say that he is also a pleasure and ladies a very single (I think) and handsome man. I am old enough to be his mom, but he is going to be a force to behold and I can't wait to see what he does now and in the future. If you haven't gotten yourself a dental facility then you had better hurry up and try to get in here because they will be full very soon!

I fell & hurt my top front tooth. The Dentist said I needed a root canal! .literally, any of my…read morecoworkers who had one, had problems. He pointed out they didn't have him do it it. I had NO PROBLEM. REALLY EASY! Every one was great, as usual!care was terrific!.

absolutely amazing, squeezed me in last minute for my self proclaimed emergency AND OF COURSE…read morehandled me with care i LOVE this place been going here my whole life -isabella

Sarah Donner is a great dentist and is so caring about her patients. I would definitely recommend…read moreher to anyone looking for a new dentist. She goes above and beyond for her patients.

I was scared of going to the dentist for years until I started going here. Dr. Donner is great as…read morewell as the rest of the doctors and staff. Highly recommend for anyone with dental anxiety.

Dentures are no fun, but if you want someone who does the best job ever, Dr. Wirth is great - plus…read morehe's funny which I always appreciate. My dentures look very natural and I'm very happy with them. The staff is very friendly. I would highly recommend this business if you need dental work.

Had a severe tooth pain that started two days ago. Optimal Dental got me in the next day-removing…read morethe tooth (at my request) relieving the pain. They answered all my questions.

Everyone you talk with at Ridge Pointe is sweet, helpful and caring. They have gone above and…read morebeyond to make sure my needs were met and that I felt comfortable with the treatment recommended. Dr Hohlen was able to fix prior dental work done incorrectly and now my teeth look great.

If you like a snazzy new office and a dentist with an authoritarian bent, this is your place! The…read moreoffice really is nicely appointed, and the front desk staff were helpful, thorough, and congenial. If you like to have a big TV crammed in your face at the dentist, you're sure to have that wish fulfilled, too. If you like an "expert" dentist who makes all of your decisions for you, Dr. Hohlen fits the bill. However, if you feel it's your own responsibility to be informed and say yea or nay to the chemicals and treatments being put into your own and your children's mouths, this may not be the dental practice for you. Although I went in asking nicely about facts from a systematic review article, I felt pressured and felt that my voice (and the evidence) carried little weight. Next, (and this could happen anywhere, I guess) a dental hygienist called my (young!) son by the wrong name while ushering him back to a chair and waving me off as if there was no need for me to follow. We quickly sorted out the misunderstanding, but I'm glad my son didn't end up getting whatever treatments were on "Sam"'s chart! Then, I was not impressed with his manner as he brandished a large needle aimed for my needle-phobic child's mouth. I felt his manner was not suave; granted, it is hard to be suave when you're holding a large needle. But he looked at me as if he expected me to control my child into not freaking. Then he said to my child, in frustration, "You need to do whatever your doctor or dentist says." I'm sure he didn't mean that to sound so creepy. But actually, I'm teaching my children to be informed and take responsibility for their own health. Dr. Hohlen seems to hold an exactly opposite belief. (PS: It all worked out. Dental care was administered, and no lasting trauma.) Finally, he assured me that a service would be billed as "this", because "he's hoping to take care of my teeth for a long time to come," and when the bill came... it was billed as "that." This could be as simple as a miscommunication between the doc and the staff who do the billing, but still not cool. He is young, and people do learn and grow. I hope a few years from now it'll be a different story. But I wanted to write this for the information of people who do want to take responsibility for their own health choices.

Dr. Mike Kotopka and his well-trained hygienists have been our family's dental team for years. Mike…read moredoes excellent work that has stood the test of time -- to include his fillings, root canels and bridges. His hygienists have "good hands" and work gently and efficiently with all ages. The office upgrades with the latest equipment including x-rays and air purifiers. We use their annual plan and it saves money. Just had our last visits of the year, and signed up for another year.

The staff and pros are so warm and friendly here. They do excellent work and always follow all…read moresafety protocols. I highly recommend this Piedmont branch of Williamsburg Dentistry!

Kind and skilled care. We have appreciated the level of professionalism coupled with plain old good…read morepeople. Very much recommend!

I have been in a few times. The staff is nice and Dr Arjay is friendly. He actually made my…read moredaughter want to go to the dentist. Not near as much as a playground of course, that would be weird. Don't even groan anymore when my appointment comes.

Very friendly atmosphere... Explained ever step of procedures very well... I'm glad my friend…read morerecommended them...

Great appointment! My dental hygienist was awesome! Very informative and kind. I appreciate the…read moretime she took to share some helpful tips and tricks with flossing!