I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

Excellent communication with JG Hause from customer service to contractors. JG Hause worked with…read moreour insurance company directly to ensure that all storm damage was properly addressed and repaired in a timely manner. JG Hause completed our roof, siding, soffit, fascia and gutters. We are SO thrilled with our results! We could not be happier!! Thank you Josh, Kelly and Mel:)

From the owner: St. Croix Valley's Premier Contractor Family Owned and Operated Based out of the St. Croix Valley…read moreand serving the Twin Cities metropolitan area and Western Wisconsin. Jeff & Michelle Hause started their construction company in 1985. J.G. Hause has grown steadily to become an industry leader with a strong reputation for integrity, quality and value. We pride ourselves on our customer satisfaction. Whether it's roofing, siding, luxury remodeling or a custom home design, many of our projects are the direct result of referrals from past, satisfied customers. We'll be here for you when you need us, and our quality and value will remain long after your project has been completed. Put our experienced team to work for your next project today!

Premiere Exteriors (a local company) re-shingled our roof, after an August hailstorm. Carey and…read moreMary Beth were fast, professional and their crew did a quality job from installation through clean-up. We had an issue with gutter replacement timing and they went over and above to get us the help we needed. They get our highest rating!

From the owner: Family owned (husband & wife) locally over 20 plus years serving the community, amazing crew that…read morehas worked for us since 2007, we are a 5 Star review company. Premiere Exteriors offers the following services and more. Siding contractor Gutter services Gutter covers Roofing replacement roofing services Roofing Inspections Storm damage Window replacements Chimney replacement chimney repair Fascia Soffit repair & replacement

I appreciated my experience with All Built Right. Their inspection was thorough and their estimate…read morevery detailed, so I knew what I would be getting into. Justin and Matt are very prompt and clear communicators.

I inherited a house that needed a lot of work. I contacted them for roof work as mine was leaking…read more They convinced me to file an insurance claim and gave me a retail quote in case insurance didn't cover it. After getting the claim submitted and settled, I contacted them to start work. The day they were supposed to come get the check the guy said insurance didn't give me enough, to hold the check they were going to contact the insurance company. I've been in contact with them for 4 months. I didn't contact another company because we signed a contract but now they've ghosted me and no longer respond. The retail price was reasonable and the initial inspection was great. They were friendly and seemed knowledgeable. Just be aware, that if they don't think they can milk your insurance company "for enough money" they will just dismiss you.

I feel lucky we wound up with NJR. Noe was very responsive and explained the whole process from…read moreclaims to insurance negotiation to roofing. The insurance company was being recalcitrant about the damage and expected payment. Noe handled the negotiation process with the insurance company's inspector and claims adjuster from start to finish and kept the whole job at the quoted price with no surprises. Crew was very fast and respectful of property. Noe stuck with us afterwards to deal with the post install inspection and depreciation adjustment. Great experience, highly recommended.

Noah was dogged in working with our insurance company to get us the best claim possible. He took…read morecare of everything. The crew worked hard and diligently for 12 hours and clean up was immaculate. We have a couple of big projects on the horizon and we will definitely work with NJR again.

Blake was phenomenal with communication and timely execution of the work needed to be done. We were…read morejust putting our house on the market and he finished the work just in time for us. We called and he was able to come out same day with free estimates and great advice for a homeowner's essay. The prices were better than expected. He was very personal and professional and we appreciate him going out of his way to help us in such short notice circumstances.

Trinity has been a pleasure to work with from beginning to end. The communication and customer…read moreservice is top notch. When I did have an issue with some of the work done, they showed up, addressed the issue quickly and did not even charge me a trip charge. If you are in need of a contractor that you can trust, give Trinity a try, you will not be disappointed.

Timberline did my restoration a few weeks ago, after a couple weeks of negotiation Ryan was able to…read moreget my whole exterior approved by my carrier, Roof, siding and gutters do to code upgrades. In my opinion, not many contractors take the time to do the work up to MN codes. Some just take the first amount the carrier pay out to make a quick buck and move on to the next job. Not Timberline. I'm very great full for the hard work the crew and the office staff provided for me so for that I give them a 5 star review and will recommend them to any of my friends and family. Side note. I've have not found a single nail on my yard since they used breathable tarps that won't burnt my lawn.

I've completed several home improvements this year and Timberline, particularly project manager Joe…read moreR., is a standout! From day one Joe has been enthusiastic, detail oriented, a great communicator and just a really nice guy. The work crews were efficient, friendly and hard-working and my projects turned out great. Definitely recommend!

Shawn from Durand Construction Services made our last‐minute, move‑in remodel feel effortless. He…read moreadded a bedroom and transformed our living room with prompt, transparent, high‑quality work. We couldn't be happier with the result--and the final cost matched the estimate. Highly recommend!

From the owner: We are experts in kitchen & bathroom remodeling, additions, siding, windows, & decks. Our team is…read morecomprised of licensed and insured contractors who are experts in their fields. We can't wait to make your home the home of your dreams!