This company turned my new homeowner experience into a nightmare.
I would not recommend this company to my worst enemy. Let me give you a list...
Termite repair project quoted at 3 weeks to complete. They started in April, and didn't finish until August.
Why did it take so long? Again and again they refused to measure and would not buy enough material, each time we would be forced to wait for weeks for more to come in.
They eventually had our house torn up to the point where we could no longer live in it. During that time, they made no effort to speed up the process.
The time it took aside, they left our house in completed shambles.
Burnt out nodes in the breaker box from their heavy equipment being used in 15 amp plugs, multiple plugs stripped out and unusable, antique furniture and light fixtures ruined by being left out in the weather, and fixtures shattered by careless furniture moving.
Dust and dirt on every surface of our house, they couldn't be bothered to put up plastic separators where they weren't working l.
Dead grass patches all over the front from them leaving trash in our yard.
House filled with trash and used construction material
And on one day, one of their floor people literally BROKE INTO OUR HOUSE. They came in through a window on a Saturday while we weren't home, and we were only notified when the alarm was triggered.
They put our door on crooked, and sprayed too much foam around one of the windows which pushed it down. (They "fixed" it with trim but it's so compacted it could shatter at anytime"
The explicitly destroyed and threw away the old hardwood even after I asked to keep it. They shattered the light fixture in the back bedroom after I asked to keep it (they had knocked it down but it wasn't ruined yet)
They made a piece of trim too large and my bathroom door won't close.
They covered antique furniture (couches and other things that are hard to wipe down) with ceiling speckle and sawdust. No effort was made to clean it.
They screwed up more but that's about all I have room for here.
On top of all of this, on their last day, they brought someone in who pressured me, and lied about the nature of the satisfaction form. They used the wording "assuming we continue to clean and repair damage, are you willing to sign this form"
As soon as I signed it, they packed up and left, and now there is nothing I can do to fix the rest of the issues.
This is a dishonest, unskilled, sorry excuse for a company and if the owners are reading this.... Do better or close it down, Becuase no one deserves what you and your team put them through. read more