Dr Polcer was my pain management doctor for 3 years. He is a wonderful doctor! He is very…read morecompassionate and caring. He treats his patients with kindness and respect. All of his his staff are very professional and extremely polite, especially Shay! Dr Polcer helped me through one of the most difficult times of my life and I will always be grateful for him and his staff! If you want an honest and caring doctor at great facility, then choose Dr. Polcer and his team! I highly recommend this pain management group! PS...Carleigh misses you too! Thank you Dr Polcer and the rest of the gang!

I joined Yelp just to leave a review for this place. I'm new here and needed a ped for my kids…read more Both have chronic health issues. They have been nothing but accommodating to us. Fast appointments. Phone staff is friendly. I've seen both doctors here, they are father and son, and both are not only very friendly but get the job done. Office is up to date and VERY clean. I'm happy I found them.

I've been bringing my family here for over 15 years because they do receive quality care and can be…read moreseen for sick visits very quickly. However, my biggest issue that seems to be becoming worse as time goes by is the inaccurate coding for our visits that leave me with higher bills and unnecessary copayments. Every time I take one of my children in for a simple flu shot, it gets charged as a sick visit and I receive a bill. Even when I try to address the problem before the appointment! I then have to call billing and explain there is no copay for preventative care. It gets taken care of, but it's seriously every single time. I also feel as though they use "creative" charges to "up sell" annual well-visits. At my daughter's last well-visit, we ended up with a copay because the new dr wasn't comfortable with one of the results. Then I had to schedule a follow-up (with yet another copay) only to have the regular doctor ask me "why is she here, she passed everything". It's a tough decision to stay any longer because I trust their care but not their business practices.

Love Dr. Perkins.... she actually listens to me.. I brought in my records and asked me if the Dr…read more talked about the results, which they didn't and she proceed to explain in detail... GREAT bedside manner and you will love not feeling like a number and just another patient.... HIGHLY RECOMMEND!!

Love this office. They rarely ever overbook. The staff is friendly and extremely helpful. Dr…read more Goudsward is someone that takes his time with you and you never feel rushed.

I called to get a referral I spoke with a Barbara at the front desk and she was snippy and not very…read moreknowledgeable about insurance regulations and rude. I was hung up on as I was still talking. The unprofessionalism I encountered on this phone call was astonishing. Upon asking to speak to the Office manager I was blown off by her as was the issue of her rude staff. I'm pretty sure if the Dr. who owns this practice knew the treatment and lack of concern by the management for said behavior would not be happy with the poor customer service his employees convey. I work in the medical profession and if someone in my office ever spoke to a patient the way I was spoken to they would be fired.Barbara should be considered for termination for her lack of manners and poor communication skills. Have a Nice weekend.

Sewell front desk receptionist's (3 of them) were more focused on their personal conversations…read moreabout a tv show amongst themselves and I did not have a very good vibe about them. Just seemed a bit on the cold side and I didn't feel it was just me. No intentions of going back. Ever since Dr. Richichi and Dr. Di Giovani retired the place went down hill! Bye.

I have been going here for years and all of a sudden they don't care about their patients. I made…read morean appointment this morning for my daughter who needed to be seem today when I went there she said I made the appointment in the horsham office which I did not then she said her appointment was for Thursday which it wasn't she needed to be seen today. I left work early for this appointment and they didn't seem to care we asked if she could see another doctor that was there and the other doctor but the "other doctor had a family emergency " I just think her doctor had the emergency and they forgot to call but it's ok for me to waste my PTO time and they can't even reschedule me another appointment after my work hours. I would never recommend this place they don't care

I want to give a shout out to Danielle Francis who is a PA with Premier. She is my absolute…read morefavorite to see for my knees. She is precise, concise and very friendly and always willing to answer my questions even if I've asked them before. She is excellent at what she does. 10 out of 10 EVERY.TIME. Elmer office Receptionists are great as well!

Call is answered by an automated service. I waited on hold 10 minutes before an actual person…read moreanswered the phone to make an appointment. Then I was told I had to show up an hour and a half (90 mins) in advance for an x-ray -she said they don't do the actual x-rays on site so I would have to go through AMI imaging first-conveniently located in their parking lot, while I'm assuming it is also a separate charge. They want to be certain the x-ray is complete and so I have to sit and wait 90 minutes so I don't keep the doctor waiting - what?? What about keeping ME waiting? Or I could drive the 20 miles (one way) days before the appointment for the x-ray, then show up again the day of my actual appointment. Why is it that all of the other ortho offices I called told me they take x-rays on-site without waiting to see the doctor? Does Premier know there are other ortho offices and doctors you can see that won't make you wait on hold, jump through hoops, and be totally frustrated just making an appointment? So glad I found another ortho group with an appointment (sooner) with x-rays on the spot and no additional hours wasted of my life! My issue was already resolved by another ortho group (who was excellent), xrays on the spot, and my Premier appointment was still another week away!

These doctors are all fantastic. They are both Primary Care and Infectious Disease specialists. Men…read moreand women providers in the practice. They have same-day appts for sick visits. Staff is caring and friendly. Office has been in the same location for decades. Office is very busy but they don't double-book, so each patient gets their time.