On the 21st December 2011 at about lunchtime, I had the misfortune of eating in the compleat angler. Firstly, the staff were rude, abrupt and insulting. If you happen to work for 'spirit pub company' or even general public NEVER open a tab in this pub when using your voucher you never know what you may have scrawlled about you on the back of your reciept mine had ' ONE STUCK UP B***H'. This was all done within two minutes of walking into the pub and ordering food, which if we had known what was on our tab reciept at the time we would have hurried out! God knows what was said behind our backs and worse still done to our meals. This insult actually seemed strange when we were the only paying customers there barring two regulars and had planned to spend quite a bit of our day there. The meals arrived quickly and seemed good, however in hindsight we will never know for sure. Being a spirit member of staff myself I know how important it is to have excellent guest relations as one of their sayings, if you look on their website is 'BEST FOR GUEST, BEST FOR TEAM, BEST FOR INVESTOR'. I strongly advise you pay partuicular attention to the above if you happen to be new to the area. I for one will never consider myself a guest again and will certainly not be wasting any more of my money investing into the compleat angler. Furthermore, When we returned to speak to the manager she assured us that the member of staff in question would be dealt with but was lacking in remorse. She also confirmed that she was in charge of cooking our meals, yet she had no chef whites on as we noticed her on walking into the pub as well as when we were leaving, she was always dressed casually. I am giving the compleat angler no stars (even though I had to put one to publish my review) and will never ever recommend it to anyone. read more