She fell and broke her hip. She was 88, frail, sickly I hope and pray that we won't need this any…read moretime soon; but, if and when we do, we will definitely choose Hospice of North Alabama as our provider. Rehab was her immediate future. It was Saturday and we had until Monday morning to make a decision on which rehab center we wanted to use. We ran home to grab some dinner then were planning on going back to the hospital for the evening. We weren't quite done eating when we were interrupted by the phone. It was the hospital. She was being discharged. My brain went into overdrive. When? Discharged to home? Am I hearing you correctly? Tonight? Right now? Are you even fricken' serious? What the hell are we supposed to do? How could the doctor even think this is going to have a good outcome? Is he fricken' insane? Nope. The doctor was sending her home on hospice. The hospital social worker had set us up with Hospice of N Alabama. She assured us that hospice would be at her house tonight. It was already 5pm. She wouldn't be home until 7-8 at the earliest. Nobody is going to come out tonight. It was Saturday for heaven's sake. OMG. We can't do this. Who in their fricken' right mind thinks this is alright? It is not. We're going to hurt her. True to their word, a hospice nurse showed up within an hour of us getting her home. It's a good thing, we were clueless. He assured us that hospice would be there to guide us and help us with her care. He told us that a hospice nurse would be there in the morning to get us situated. He said a bed would be delivered that night. What still sticks in my mind from that visit was that he told us that we'd be OK. I looked at him and thought "are you fricken' delusional? No, we're not going to be OK. How in the world are we going to be OK?"The next day, supplies such as Depends, absorbent pads and adult wipes showed up. More supplies would show up during the week. Even the Ensure that she needed was delivered to the door. More and more things just seemed to appear through thin air. We had need of nothing. Hospice was there to guide us as her health deteriorated. When a new issue arose, our nurse would come up with something. We could call anytime and if we needed someone to come to the house, sometimes only to reassure us, at 3am, they came. They provided an aide to bathe her. They even had a chaplain come by to pray with her, to pray with us. The best part was the music therapist who came every other week. When he came, our whole family was there. Even her infant great grandson. The therapist played mostly old hymns. While she couldn't put a sentence together and her voice was so weak that we had a hard time hearing her, when the music started, it was like someone flipped her switch to on. She belted out those songs. That hour, every two weeks, I think is what saved us. Eight months later, she passed from her earthly home to her eternal home. It's been nearly 2 years. Our memories of that awful 8 months are fading and being replaced by the happy memories that we had formed with her through the years. Her son now volunteers with Habitat. The baby is growing and is now a "big boy" at 3. I've begun writing short stories. Yes, there is still a little hole in our hearts, there always will be; but. we're moving on. That's what she'd want us to do. And, like the hospice nurse promised us that first night, we really are all OK.

Everyone we have come in contact with at Hospice of North Alabama have each been absolutely…read morewonderful, caring, and loving people. Their care is exemplary. We just cannot say enough about these dedicated people and the help and care they so willingly give. We truly feel like they are part of our family! Erlene

Update Nov. 2021. Mom has lived for about 7 plus years in Redstone Village assisted living and…read moreGrandview Gardens memory care. I can't say enough kind words about this facility! A lot of your loved one's care has to do with you. Do you show up? Do you visit your loved one? I know not everyone can due to being remotely located. This facility loves my Mom and loves her well. They delight in getting her ready for a joyride (thanks Serea), and the staff are so engaged with mom they can't wait to tell my family and me what she's been up to (both good and bad). I have one of their fabulous nurses on text message and can get any information I need about Mom in an instant. They are so responsive and so loving. I highly recommend Grandview Gardens for your loved one's memory care needs and Redstone Village for assisted living. Some advice: be present if possible and be active in your loved one's care this goes a long way. Both Redstone Village proper and Grandview Gardens have kept mom happy and healthy for around 7 years! Thanks so much! This facility is clean and updated and full of activities but If your loved one doesn't want to participate, they willingly go the extra mile to ensure their needs are met, for example, making sandwiches for mom who slept through dinner and didn't eat. This is the type of facility you do not dread visiting. Please consider Redstone Village. It is an entire life span facility from freestanding homes where you have a beautiful view and can drive your car or golf cart to dining or exercise or swimming facilities to assisted living again with beautiful views, to memory care with ample activities, including day trips to local strawberry picking and restaurants to hospice. Redstone Village is the real deal and my family and I are so grateful Mom is enjoying her 88th year on the planet here. My family have visited other facilities in Madison county and mom lived in one for about a year. Redstone Village eclipses all of them in terms of compassionate care, consistent rule following and generally loving what they do. Almost no personnel turnover. For peace of mind do consider RV and GG.

My search for a retirement community began with the goal of finding a community with excellent…read moremedical facilities and a diverse population. I wanted a facility that offered both independent and assisted-living as well as a memory care unit to ensure that all my future needs would be adequately met. Redstone Village, nestled up on a hill surrounded by mature trees and beautiful gardens, has exceeded my expectations. The staff has been most helpful in guiding me throughout the process from my initial visit to moving in, which has made the entire move less stressful. I have found my neighbors to be very warm and welcoming. Daily opportunities from exercise to pleasant social events, good food and shopping close by makes for ideal senior living. SB

My 74yo dad was admitted here after he unexpectedly faced a sudden and rapid decline from cancer…read morelast week. The facility was so clean, nice, and peaceful. He had a huge private room with a sofabed, recliner, chair, bathroom, shower, tv, and patio for visitors. The staff was absolutely wonderful-always kind, answered any questions we had, and provided excellent care. There are many sitting areas outside of the rooms in this 15-room facility also, along with a kitchen area and a chapel. A chaplain is also provided if you so wish. Dad was able to stay for 3 days through Medicare, before calmly passing away with his family present. We'll never forget the assistance the staff provided us during his last days, and appreciate the serenity he was surrounded by at the end. We highly recommend this center if you or a family member is in need of hospice. They can also admit patients under "Respite Care" (5 days under qualifying insurance), with the understanding that if the patient improves they will be discharged after that time, or if symptoms worsen, they may be permanently admitted if their insurance agrees. Respite Care includes oral pain meds and other care, but not IV meds (IV meds are only given if permanently admitted under insurance). If paying privately, without insurance, it is approximately $500 a day (in 2026).

From the owner: Hospice Family Care is the only not-for-profit hospice provider in Madison County, serving the…read morecommunity since 1979. Hospice Family Care provides advanced, in-home healthcare to anyone with a terminal diagnosis, as well as emotional and spiritual support for caregivers and families. Services are available for patients in private residences, nursing homes and assisted living facilities. HFC also offers comprehensive grief and bereavement services for both children and adults.

We entered into a contract with HomeCare Assistance on November 7, 2025. My 80-year-old mother is…read moreterminally ill and my 81-year-old father and my family needed some assistance. We felt good about Tommy Anderson during his home visit and signed a contract to begin care on Monday, November 10, 2025. During our home visit with Tommy, it was emphasized several times about their extensive background checks of their caregivers and the contract even went further to say that they evaluated caregivers in other ways, such as psychological testing. The very first night, a caregiver came into our home, whom we liked immediately, but we discovered that she stole four diamond rings from my mother and my father's University of Alabama A club ring. We filed a police report and after 48 hours of me pleading and appealing to this caregiver, she returned the rings to me at my home. When we discovered that the rings were missing, we immediately did a simple Google search and found two mug shots of this caregiver and the police told us she had ten or more prior arrests, and that this company had dropped the ball. She had arrests as far back as 2021 until recent. I was told by Tommy and another employee that they did not understand why those did not show up on their background check. What an insult to my intelligence. Please beware of Home Care Assistance, because they obviously did not vet this employee at all.

This organization is among the worse of the worse. After a trial weekend with Home Care Assistance…read morefor Respite Care for my mom, they are not fit to be hired. They are the least honest businesses I've ever dealt with in my lifetime. There ethics, leadership, and home care services are horrendous. They believe they can do no wrongs. Wrong! Client health, well-being and safety is the furthest priority for this companI. There bottom line and utmost priority is profit at the customer's expense. Our experience with them was below low. I wouldn' recommend them to anyone. if I did recommend them to anyone, then it would be stay way clear of this outfit.

I wished I could be able to not give any stars whatsoever about this business. Terrible providers…read more Providers are late, no shows, rude, argumentative, non caring. Supervisor, or manager, is extremely rude. Providers go outside and smoke, throw cigarette butts down on ground. Stay away at all costs!

Nice on initial visit. But from there all down hill The…read moresecond day caregiver did not show up. Called. We were told someone would always. Answer. 3 hours later. They called back. Was lucky we were there. Because. An. 88 yr old. Left taking care is a another 88 yr old after stroke is not. Good. Then another care giver is late. Then. Leave for. Hour and half. At different times. They fall asleep. And many times. Do not show. Up. On days there are appointments. And the business office. Again do answer phone. You may receive call. Hours later. And they make you feel it's your fault. I think only 2 people work in office. And things do not get done This is for caring seniors out of Huntsville alabama. We were also told. If they could not find someone to work. They would come. NOT.