Very professional great service and completed very fast I highly recommend if you want things done the right way You will not be disappointed read more

Compass Plumbing was quick to return my call and schedule the appointment. He came within the first half hour of the 2 hour window and was quick and efficient. Very kind, professional and patient explaining the issues with my shower and toilet. He is ​my go to plumber going forward! Thank you for the help. read more

Eager at Compass Plumbing was extremely responsive and reliable! Although the issue wasn't resolved on first attempt, he never complained and was extremely professional and calm! I would recommend Compass plumbing for any issues you might encounter for their customer support and commitment to get things done well! Thank you Eager and Compass!! read more

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I've had the pleasure of working with Eager Ivanoff from Compass Plumbing a few times over the past year, and I can confidently say he's someone you can trust. The first time he helped me was with installing a Moen Flo smart emergency water shutoff valve. Shortly after that, we started noticing through the app that our water pressure was spiking extremely high, sometimes up to 200 PSI, which caused the system to constantly shut off the water to prevent pipe damage. Eager quickly diagnosed the issue and installed a new water pressure regulator, resolving the problem. About a year later, we ran into the opposite issue, extremely low water pressure. Water was barely coming out of the shower, and we were worried it could be something major, like needing to replace old pipes. We had already replaced several things, including the regulator, water heater, and septic system, so we were hoping it wasn't something expensive. Eager took the time to ask detailed questions and troubleshoot thoroughly. He asked if we had a water filtration system. We didn't think we did, but he checked our garage and found one hidden near the attic. The filter was completely clogged and brown when it should have been white. The previous homeowners never mentioned it. That turned out to be the root of the issue, and Eager saved us from what could have been a very costly repair. What I really appreciate is his honesty and pricing. He charges very fair rates, doesn't upsell unnecessary work, and is transparent about material costs. He even shows you what he pays and just adds his labor on top, which is very reasonable. Eager is knowledgeable, thorough, and trustworthy. He's definitely my go-to plumber now. Highly recommend! read more

Best service had emergency over the weekend Eager called us back Saturday 9:30 pm and came Sunday morning complete the work immediately very professional/ clean and I recommend their service 5 stars read more

This company has done great for us on 2 service calls. Paid the deductible and everything both times was fixed, correctly, promptly, perfectly. I highly recommend Compass for excellent competent work! read more

I first learned about Compass Plumbing through my Home Warranty company, and they cleared a shower drain that would not drain. They did an excellent job, so when I needed a new shower head and pipe installed, I called Eager at Compass. He came out within an hour and installed the new shower head & pipe! So fast, professional, and friendly!!! I will use them again, both privately and through my Home Warranty Company! Eager & Steve are awesome! read more

I had a leak under my kitchen sink. Compass Plumbing was able to quickly come out and identify that my faucet was the origin of the leak and needed to be replaced. I sent a link of the faucet I wanted and Compass Plumbing was kind enough to pick up the part and replace it before the weekend. I am super happy with Compass Plumbing and would recommend them. read more

Eager Ivanof from Compass Plumbing is amazing He can out fort thing in the morning and took care of our leak . He went above and beyond to make sure the problem was fixed read more

This company was referred by my home warranty company. When the fellow showed up, he wrote an estimate which was way overpriced, and had items that didn't need to be on there. I declined their service and got a cash out from the home warranty company and purchased my own water heater and had it installed for way less than what I would've been charged out of pocket to get a replacement one through the warranty service. Whatever you do, don't be desperate just to get a job done. If you feel you will be gouged, then get a second opinion from someone else. read more

This company was very respectful and they came out to fix my problem in a timely manner.

Compass plumbing worked on a job authorized by our home warranty. They left the job unfinished promising to return to finish the job in a few days when a new part is acquired. They subsequently refused to honor their own promise for a service already authorized by home warranty. They did not return any calls for 2 weeks and when finally reached by phone, the guy started yelling and hung up in the middle of the call. Thankfully home warranty was able to direct us to another plumbing contractor who took care of the problem in 15 minutes. If you want headaches, bad attitude, zero responsiveness and zero accountability, I would recommend Compass Plumbing. Update after owner's response: The owner's reply is incomplete and misleading, so I want to clarify the facts. We have kept detailed records of every call, voicemail, text message, and invoice, and we have already provided this documentation to our home warranty company. 1. The work was never completed. On November 25, Compass came out under our First American Home Warranty claim. Their own handwritten invoice (No. 4281) states for Item (2): "Kitchen sink garbage disposal leaks. Plumber will order parts and call to reschedule." They left without repairing the garbage disposal and promised to return after the part arrived. 2. We called more than 20 times with no response. For the next two weeks we heard nothing. We called their office repeatedly--well over 20 calls--and sent follow-up texts. Most calls went unanswered. Eventually our number appeared to be blocked. This is not a "communication breakdown"; it is simply refusing to respond to a customer after promising to come back. 3. Authorization was already obtained. The technician called First American from our kitchen on the day of service to describe the leak and confirm coverage. First American later reviewed the file and confirmed to us in writing that the garbage disposal leak was covered and that Compass had authorization to complete the repair. No "new ticket" was needed until Compass refused to come back and the warranty company had to reassign the job to someone else. 4. Language was not the problem. The owner now suggests that "language differences" caused the issue. My family communicated clearly in English, and we have recordings that show exactly what was said. The real issue was that Compass left an unfinished, covered repair and then chose not to honor their own written promise to return. 5. Home warranty agreed with us. After Compass stopped responding, we contacted First American, provided them with the invoice and our call log, and they reassigned the claim to another plumbing company. The new contractor came out under the same claim, did not charge another service fee, and fixed the disposal leak in about 15 minutes. That alone shows how unnecessary all of this drama with Compass was. For contrast, Triple S Plumbing (sent by First American afterward) was professional, responsive, and solved the issue quickly. We are not trying to "yell" at anyone--we just expect a licensed contractor to do what they put in writing, answer the phone, and speak honestly about what happened. If you read this review and the owner's reply, please pay attention to the documents and the timeline, not the accusations. read more

Very fast response on an emergency plumbing issue. Eager was extremely professional and got Steve out to me right away. Steve knew exactly what he was doing and answered all my questions. Also very friendly and professional. I would recommend them to anyone. Excellent job! read more

Had a great experience with Eager and Compass Plumbing (twice...already a return cutomer). Very professional, reliable and knows what hes doing! read more

Eger was the best! He solved our tub leak problem very efficiently and effectively and went out of his way to get a needed part that is no longer made! On both occasions that he came to the house, he arrived very clean, personable, and courteous. I would not hesitate to call Eger from Compass plumbing again! read more

Egar is an honest plumber. He doesn't oversell, instead he just explains what needs to be fixed or installed. He's very efficient and pleasant. I will definitely use him again if I need a plumber. read more

If I could give zero stars I would. They were hired by my home warranty company to fix a plumbing leak and wouldn't do anything until I called a restoration company out. The leak just started and I had to wait for them to come out to evaluate it for five days. I would never call this company again terrible service, terrible response and a terrible diagnosis I had to hire my own plumber which cost me more waiting for them. Stay away. read more

When it comes to your plumbing needs in Santa Clarita, Compass Plumbing is by far one of the best. Our water heater gave out 12/30 so we went through First American home warranty to get it fixed. The first plumbing company we were assigned said they couldn't get there until 1/2. Contacted first American and they switched us to Compass Plumbing. In the first 5 minutes of switching contractors Compass plumbing calls and says they'll be here in 15. Although it couldn't be fixed that day, Compass Plumbing showed full visibility. Very knowledgeable in their area of expertise. Very friendly and was willing to answer all of my questions! Their professionalism is the standard! Parts were ordered a date and time were set and everything was executed flawlessly. Cleaned up after themselves, which working with various contractors previously you wouldn't believe how messy some leave after finishing their job. Will be referring Compass Plumbing to friends and family and personally requesting them through First American again if another plumbing issue occurs. Thanks again Eager, for your great work! read more

Compass plumbing is very professional. They were quick to respond, showed up on time, cleaned up and did a great job. I will use them again if needed. read more

Great service, very professional, and resolves issues promptly! The owner, Eager, is very nice and always explains what needs to be done. I highly recommend Compass! read more

I was assigned to Compass Plumbing by my home warranty for a leak in my master bathroom toilet and kitchen. We scheduled an appointment quickly. The owner came to fix our plumbing issues. He was fast, knowledgeable, friendly, and professional. We felt we were in good honest hands. We've had bad experience in the past with other plumbers and we were pleasantly surprised with Compass Plumbing. I would use again. Thank you! read more

Eagar came out same day to fix my water heater that wasn't heating. He called my warrant company and awaited on the phone for the better part of an hour to order the part I needed. He then came out 2 days later and replaced the part. So professional and efficient! Thank you Eagar! Michele D read more

I don't have a lot of experience dealing with plumbing companies but Eager at Compass Plumbing has set the bar really high. He is an honest, trustworthy, caring individual who values the quality of his work and his customer's satisfaction. We had a tricky situation which took a few days to resolve but Eager was there every step of the way helping and guiding us to the best option. He went above and beyond to make sure the issue was resolved and that we were happy. Not to mention, his pricing was very reasonable. I can't thank him enough for the incredible service he provided. I will recommend Compass Plumbing to all my friends and family. If you're in the SCV area and looking for someone you can trust, call him!!! Thank you so much Eager, you're the best! read more

Such a great experience with Eager from Compass Plumbing. We talked on the phone and when he came to my house, I had a 3-piece install that was a total pain. He kept the price the same. He worked for almost 3 hours. Work was awesome, fixtures looked great. Very pleased. Eager is definitely my new plumber.thank you! read more

Compass Plumbing - 3 piece installed. - Plumbing Near Me

Compass Plumbing was sent to me last year, through home warranty, for a garbage disposer replacement. Eager did an excellent job, was on time, and honest. I recently needed a plumber through home warranty for a water heater replacement. The first company who was sent to us tried to gouge us out of extra money and bill for unnecessary work. I had the warranty company send me Compass Plumbing for a second opinion as I already had good dealings with them. Again, Eager was on time, honest, and did an excellent job. Highly recommended!!!!!! read more

We moved into our new house and discovered the dishwasher leaking through the air gap. Eager was able to troubleshoot and fix the issue quickly and effectively. He was friendly and arrived promptly. Highly recommended! read more

We have had compass plumbing a few times, and they are always great. They always tell you what had occurred what's the best thing that you can do to not have reoccurrence. Are always on time, work done on a timely fashion. Eager has helped us a couple times. He's always kind, honest, and a hard-working technician. I recommend this company. read more

Called for a backed up main and Eager was available in an hour. Cleared fast, cleaned up the work area like he was never there. We'll be going with Compass for a camera inspection to see if we can avoid any repeats since we moved in and don't know the state of the drain pipes. Excellent rate and prompt communication ! read more

Positive experience with Compass. They showed up on time and completed the repair without issue. Quality work.

I've had a wonderful experience with this plumber every time I called. He is very kind, explains everything. He follows up and shows up on time. Plus most importantly, he fixes the issue! read more

Eager came and was very professional. He fixed 2 toilets and a leaky faucet. He did an excellent job. I was a little surprised that AHS is finally sending competent contractors. I will request for this company next time I need service done. read more

Another 5+ star for Eager. I had a small emergency this morning and he was here within 20 minutes and repaired it. His prices are very reasonable and fair. read more

We had a toilet flange failure and First American Home Warranty sent "Presidential Drain Cleaning and Plumbing" who told me they couldn't touch the toilet due to the fact that I had removed it from the "installed position." I asked First American for an exception and they told me to put the toilet back, which I did. They re-authorized Presidential to resume the service claim on a Monday afternoon, but Presidential did not answer/return my calls (twice per day) for the rest of the week - they simply abandoned me. I requested a new service provider and was assigned Compass and boy what a difference. Even if there are delays/challenges, decent communication goes a long way. Long story short, Eager followed through with communication and was kind and professional. He completed the job and did an excellent job. Very grateful for professionals who demonstrate respect for the customer. Definitely recommend Compass - and highly discourage hiring Presidential. read more

Eager, the plumber from Compass plumbing is so kind, professional and fair. We found him through our first American warranty but we now use him for everything! He has fixed issues with toilets, our faucets and installed a new water heater. His work is impeccable and when we had no hot water he literally fought for us with our warranty company to get our water heater ordered and replaced ASAP. He always wears shoes covers and never leaves a mess. He is seriously the best! read more

Eager is very professional and can do the job. He was on time and came at a moments notice when we needed additional service. The jobs he completed was installing a kitchen faucet and two toilets. Thank you Sir. read more

So we have American home shield. They paid for the water heater and the installation and hired a company called compass plumbing. Eager came out and was very reliable and notified us that they ordered the wrong water heater and put in the time and work to get the replacement swapped out for the right type for my grandma's mobile home. He kept his word and said that he would do it the following Monday. Yesterday the new water heater was put in. We did have to pay a lot of money but that was because Home Shield didn't cover the permit or codes, however he installed everything up to code and perfect. Definitely would recommend eager for any Plumbing needs. read more

Compass Plumbing - Water heater - Plumbing Near Me

Best of the best. Sent in the request through my warranty provider and compass showed the same morning and had the problems solved at noon. They are resourceful professionals that provide high quality and honest services. From now on they are my go to plumbing service provider with or without my home warranty. read more

I had an emergency last night and had to turn off the main water valve to our home leaving us without water. With 3 kids at home rushing to get ready for school this morning I had to haul buckets of water to each bathroom to flush the toilet and water bottles to brush teeth. I couldn't imagine doing this routine again. I called this morning, and Eager arrived at our home early enough to help us with our plumbing issue. He was very kind and explained what he was doing and what he did to fix the problem. I'm forever grateful to him and his company and will definitely keep them in mind for future issues. read more

The BEST!!!!! Customer Service is Amazing!! Great prices!!! Honest!!!! 5 Stars!!!!! Thank you!!! read more

Eager installed a new water heater for us after the old one "retired". He was quite thorough in evaluating and estimating the work that was needed and was very amicable and punctual. The job was professionally completed and I would highly recommend his services and will gladly call him again. read more