Our hot water heater relief valve started gushing water last night for no apparent reason so I…read morecalled Pinnacle right away. Charlie answered my call and showed up first thing this morning. He quickly diagnosed the problem and replaced the defective part quickly and efficiently. Our hot water and heat was back up and running in 45 minutes. He's great to deal with, very professional and is an ace when it comes to plumbing. He's prompt and very reasonable rates. I'll be using Pinnacle again soon for some additional work.

I highly recommend this company. I had a pipe burst in that terrible winter of 2015. I called…read morethis company and the owner came right over. He proceeded to repair the pipe working with a contractor to fix my wall. He was pleasant, easy to talk to, explained everything and calmed me down that night. Since then I have used him for all my plumbing needs. I replaced a bathroom and he was right there working along with the contractor. He responds to my calls very quickly. He is extremely reliable and top notch quality work. I highly recommend this company for all your plumbing needs.

Great quality of service, service when requested. They are…read moremy go-to plumber. Great value!

Country Ways Plumbing is the definition of 5/5 stars. Professional, responsive, and honest…read more We recently came across a cracked, leaking pipe in our basement. We contacted Country Ways and they responded within the hour to get us on the schedule. Two days later Patrick arrived to assess the situation. After working on it for a bit, he quickly realized it was more complex than he initially thought so he contacted Matt (the owner) to get his expert opinion before progressing forward. Matt quickly arrived and the project was completed within about an hour. Both gentleman were polite, willing to answer any/all questions (and for a new homeowner - there were a lot!), and made us feel confident the problem was resolved. They also left the work area spotless. We highly recommend Country Ways Plumbing and they've definitely gained new customers for any future plumbing or heating needs. Very glad we disregarded the 1 star review - it couldn't have been farther from the truth.

Barry and Laurie have been our plumbers for years. They have provided great service for both our…read morekitchen and bathrooms.

We had a leak in the water main at our house, and that meant no showers, no running water and no…read moretoilets! And in a house of 6 people, what a nightmare! My father called various "reputable" 24 hour plumbers and kept getting the runaround from all these companies. Finally, around 9:45pm he chose to call this local business in a last stitch effort. He got a fast answer and this company came as soon as they were able, which was super fast! A gentleman and his daughter who was apprenticing with him came and they got things fixed up quick and my father mentioned that he enjoyed having them in our home doing their work! Thank you and keep up the good work!!

I was looking for a second opinion and Joe sullivan was excellent, he reviewed previous vendor…read moreclaims in detail and then negate them with his expertise . He also took it a step forward and explained the technicalities in lay man'a term, highly recommend them.

I cannot speak more highly of Fong and Sullivan. I had a water leak that ended up being due to a…read moreclogged condenser in my HVAC/AC unit which was located on the roof. They already came highly recommended, but when I reached out, they were SO nice. They came out as quickly as they could (most companies told me 2-3 weeks!) but they called me several times to give me updates as to whether they could try to get to me even sooner than my scheduled appointment which was only 1 day after I called! Joe and Corey were truly amazing - firstly, they were incredibly communicative about their ETA. When they arrived, they did a thorough diagnosis of the HVAC unit and even took the time to explain exactly what they were doing and why. They took care of the issue with ease and made a lot of recommendations to prevent future damage. They also offered to look at some of the other AC parts and my AC filter just to make sure I was maintaining everything properly - a service they did not need to do or take more time for. They ended up staying just chatting about best practices and were just about the friendliest repair people I have ever dealt with. I own two properties and have been through SO many bad or iffy contractors and repair people so it's such a relief to find reliable and high quality service providers. I will use Fong and Sullivan every time I have an issue and cannot recommend Joe and Corey enough.

Needed a new water heater for the house. Richard, owner, answered all my questions about brands,…read moretypes of heaters, etc., via text and phone patiently over a number of days. Compared his written estimate with two other local plumbing companies' estimates. Decided Cisco was the best choice based on fair pricing, brands and solutions recommended, and accessibility for communications before, during and after the job. Scheduling the job went smoothly as well. New water heater has been installed and is working well. Highly recommend.

A neighbor recommended Cisco, so we gave them a call when we awoke to a leaky faucet. Richard…read moreresponded right away and squeezed us in for a same-day appointment. He would have made time for the repair during that first visit, but we needed to purchase the new faucet first. He ultimately saved us a trip by picking up the faucet while he was at the plumbing supply store; and when he returned soon thereafter for the installation, he worked efficiently, taking time to replace two old, worn shut-off valves and tighten an entirely different faucet for me. He's very pleasant and charged reasonable rates. Cisco will be our go-to for plumbing, and I've already begun recommending them to friends.

Farshid and his team are top notch, professional, and know exactly how to fix your HVAC issues. We…read morehad a major issue of lack of ventilation in a new home since it's energy efficient (aka air tight), and we had high C02 levels in our basement where our bedrooms are located. We had several HVAC companies come out to diagnose the issue, but only Farshid was able to solve the issue with an easy and inexpensive solution. I highly recommend Farshid and his team for any HVAC needs!

The most important points are that I could not imagine better customer service and the work was…read moreabsolutely top-notch as well. I'll tell the story, but it's on the long side so if you stop reading now, just know that you will not be disappointed by All Town. We were getting our furnace replaced and we went through the Mass Save HEAT Loan program. Dave has dealt with that many times and was a big help getting us everything that we needed from him and helping understand what exactly we needed to do. They removed the old and installed the new. It was a big project and they did great and left no mess. But a week later we noticed that our heat wasn't always kicking on when it should be. THIS WAS NOT ALL TOWN'S FAULT! I called and they sent someone over. He discovered a complicated problem that I didn't fully understand but the bottom line was that condensation was not draining properly and so the machine would eventually shut itself down. He fixed it for the time being and thought it might be all set. It was not. I ended up calling Dave on a Saturday when we were not even home (a family obligation) and told him that it had happened again. We had left a door unlocked and they were able to get in and fix it again. This second time was when they discovered some possible problems in the machine itself from the factory. Unfortunately their remedies only lasted about half a day and it was cold again the next morning. The main reason I was so concerned was that we had a baby in the house. I called Dave early on a Sunday and he and two others were there ASAP to give us a holdover fix that should last a few days because he had determined at this point that we needed a whole new machine. At no further cost to us, Dave and the guys came back a few days later, installed the "extra" new furnace and got rid of the bad one. Haven't had any problems since and this whole situation could have been a real mess. But Dave and his guys made a tough situation as easy as they possibly could and took care of everything for us.

I had to work with Dave from out of state to help get my elderly uncle's a/c working. I should…read morenote that I called two other A/C places too. One couldn't even take the time to call me back and the other acted like I was an inconvenience. I live by the beach in California where we don't have A/C because of cool nights, but Dave took the time to explain everything in detail with me and go over the details of what would need to be done. Because I was unfamiliar with the heating system, he was able to give me a price range depending on that. He's trustworthy and the best!

Would recommend. Great experience with a EV charger installation and in bringing the previous…read morehomeowners electrical up to code. The job had many small complexities to it, but Nick and his apprentice Dante were strict professionals; they worked around each issue, were upfront with the details, and got the job done well. I had reached out to multiple electricians, and Nick was certainly the man for the job. Nick was courteous, timely, and clearly knowledgeable. Dante, never complained and arrived right at the appointment start time, and always got right to work. Brenda, the inspection coordinator, made sure my appointments were handled smoothly and efficiently. Really appreciate your time, team!

Good, prompt, friendly service. But $1,000 labor for less than an hour of work, to me, feels…read moreexcessive.