I visited the facility for an evaluation. The generic stete of questioning, time usage, and…read moreresources was below par. The personal touch wasnt visible. The processing was lacking. I saw the remark about burnt out. Considering that God is going to celebrate 1 over 99, the staff could help save a life a day with proper community support. Not saying they don't get that already, however, i could see the signs of despair. The level of happiness is mondane masks over true satisfaction. Sure, everyone knew the field they chose was challenging. At the same time, no 2 situations are the same so why not care boxes for the staff. Just thinking out loud...

Went for therapy off and on for years, that was quality care. Recent changes has made it a mess…read morefrom the top down. Case management seemed to bale on me at the last minute, very strange "therapist" made it clear it was all about her and what she needed to do, including calling me to talk about why she was leaving her job, spent money to get there, did NOT get responses as to why "help" didn't happen, crisis line has people giving bad advice, and legal advice that was uninformed (given it was somebody who just googled stuff). So insurance paid, I paid, and never got a response as to why the help didn't happen.

The owners are the kindest people I know! Very welcoming…read moreand open atmosphere, will always work around your schedule.

I began receiving IV Ketamine treatments at Stillwater Health, initially from Hollis Clark between…read moreJuly 2025 and January 2026, and then from Ashley Sargent starting in January 2026. These treatments were vital for me, helping manage my severe depression and PTSD--a lifeline in many ways. The environment and staff are important when dealing with such sensitive care, so I was concerned when I noticed that Hollis Clark never wore gloves or washed his hands during infusions. I raised this issue with Ashley and even informed the owner, Mikal Bailey, worried about potential health risks for patients. What followed was disappointing and unexpected. After sharing my concerns, I received a letter in March 2026 informing me that I would no longer be able to continue treatment at Stillwater Health. For someone relying on this care to maintain mental health, this felt unprofessional and harsh, especially since my intention was to ensure safer practices for everyone. It left me feeling unsupported at a crucial time. While the ketamine treatments themselves were beneficial, the way the clinic handled my concerns and subsequent dismissal raises serious questions about patient care and transparency. If you're considering Stillwater Health, I recommend proceeding with caution and knowing your rights as a patient. Trust and safety should always be priorities, especially in mental health treatment.

I can't express how grateful we are to have found such comforting, knowledgeable and appropriate…read morecare. It was the life changing experience that we had prayed for.