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    Quest Diagnostics - Waiting area/self check in kiosk

    Quest Diagnostics

    2.8(28 reviews)
    3.1 mi

    This is my first time using Quest, overall the process was super easy, I was able to buy my tests…read moreand schedule my appointment at their website. This location in Decatur was the closest to me. I arrived a little earlier than expected, there were just 2 more people at the waiting room; there's a self check in kiosk there (you can also check in on your phone when you have an appointment). It was simple to use. The place was looking good, clean and comfortable. There's a screen there letting you know your turn. Right on time, I was called to go inside and get my sample. Ashley was very kind the whole time and gave me very clear instructions the whole process. I felt very comfortable and the experience was great. The service was on time, it was a quick process and very easy going.

    I had to schedule to take a urine drug screen for my doctor. Made an appointment for a Monday at 12…read morepm. The waiting room is so small and there were so many people there it's as if we were squeezed in like a can of sardines. When I arrived, I counted 18 people in the waiting room waiting to be seen. There were a ton more waiting outside or in their cars. Appointments were running 90 minutes behind, which is utterly ridiculous. When I was called back, the woman didn't say much, I would love to hear them apologize for the long wait, something, anything, but I digress. When I did finally get called back, I was done and out in 5 minutes. It was a shit show at that place and I'll never go there again. The irony? There was a tv on the wall in the waiting room that shows you everyone that's ahead of you, and they also play Quest BS, a voice that repeats over and over again that scheduling an appointment means you'll get called back at that time and have no wait. LOL.

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    Quest Diagnostics - Waiting area

    Waiting area

    Quest Diagnostics - Outside

    Outside

    Quest Diagnostics - They were very non-professional! And stuck this 73 year old man stuck this many times!!!! As if he were a Pin cushion!!

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    They were very non-professional! And stuck this 73 year old man stuck this many times!!!! As if he were a Pin cushion!!

    Labcorp at Walgreens

    Labcorp at Walgreens

    1.7(6 reviews)
    2.7 mi

    We were sent here by the podiatrist office. Expect slow service, rude staff and a painful…read moreexperience. Never again! Pros This location is conveniently located inside of Walgreens so parking is free. Cons They say they take appointments before walk-ins but there's no way to make an appointment online. Labcorp is right next to the pharmacy so customers never know which line is which. Check in is required but you'd never know because there's no staff and a tiny kiosk that requests way too much personal info. Address, d/o/b, insurance, even a picture of your license (which we declined). Then you wait. Eventually an employee opened the door to call the next name but she was barking commands. "I told you that you had to sign in again, did you sign in again?" To someone else she asked, "What are you here for?" No greeting and no smile. Even though it closes at 5pm she turned the kiosk around at 4:30 pm so people couldn't sign in.. Dropping off a specimen? Good luck! You have to wait until someone opens the door and pray they'll assist. They pick and choose who to help. A young man showed up for an employee drug test. She asked, "Did you read the sign? What does it say?"Then she pointed out that there were different hours for drug tests. He was turned away. Unfortunately she was also the phlebotomist. The draw was painful and required two needle sticks. Now I'm getting spam emails from LabCorp offering unsolicited screening tests. SUM Slow service, confusing check-in, rude staff and painful needle pricks. I plan to drive 40 minutes out of the way to Chamblee Dunwoody for my next Labcorp visit. Whatever you do, don't provide an email address. Buyer beware!

    This is the most disorganized experience I have ever had at this location but none of them have…read morebeen great. Don't even bother to make an appointment. They do first come first serve. Waited 20 min to be told the system is down. No clue why they don't call people with appointments to tell them don't bother coming. I've fasted all day. Completely wasted my afternoon.

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    Labcorp at Walgreens
    Labcorp at Walgreens
    Labcorp at Walgreens

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    CommunityMD - laboratorytesting - Updated July 2026

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