The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

Agree that if you value your credit rating....WATCH OUT. They called today and said they had tried…read moreto reach us numerous times (wrong-first call) and that if we didn't pay up it would be turned over to collections. We have 2 insurance policies so when we call them they said disregard. Sounds like somebody doesn't know how to do their job!

I had a test done in 2014. I never received a bill from this place, nor did they ever try to…read morecontact me for payment. They apparently sent me to collections. The collections company never tried to contact me for payment. Now that I'm trying to purchase a house, I find out that this one item has destroyed my credit score because they keep refiling this same bill against my credit over and over again. I called the R.A. billing department, and a rep told me I had a $0 balance and my account was paid in full. When I inquired as to why I was sent to collections the rep said "Oh yeah, there is a balance of $81 that was sent to collections in 2014." I filed a complaint to have this removed from my account. If they haven't tried to contact me in 5 years, they have no claim to any money from me. The rep from R.A. basically said she would file a report but guarantees no resolution. This place is despicable. Go elsewhere for any needed testing.

If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when…read moreTHEY ARE 100% WRONG is like dealing with the mafia. I showed up on the day of the service with a printout from my insurance company showing how much it should cost. I also had a person name I spoke with and a reference number from my insurance company. I made it very, very, very, very clear when I checked in that I would pay no more for this service than what was represented to me by my insurance company. The Community rep stepped away from the counter and disappeared for over 15 minutes and came back saying "all is fine" your portion of the bill will be the $29. Fast forward about a week after...and...SHOCKER...I get a bill for $234. It has been nearly 60 days, 6 phone calls to Community Radiology, one call to my insurance company. My insurance company calling, faxing and mailing the Explanation of Benefits to Community Radiology and me emailing it 9 times to Community Radiology and it is finally resolved. I found the reps on the phone to be out of this country, poorly trained and incredibly dumb. Again, the procedure was fine, the post billing service was beyond poor.

One star for outsourcing scheduling and sending multiple texts, emails and phone calls to call and…read morehave the scheduler ask why I'm calling. . It's impossible to understand the person on the other end, a lot of background noise and they have no idea what they are doing and you have to repeat things several times. They can't just refer to the order because they don't understand it. Bring the jobs back!

Been going here for years now for a specific reason and even started using them as my primary care…read morethen they just shut down one day with no notice and refuse to provide my much needed medications which who knows what will happen now. They run a Suboxone clinic here and many people are going to relapse and overdose and they don't care. John

I love this urgent care! Staff is super nice and helpful. Doctors are amazing and attentive. Don't…read morehesitate!!

I've been seen at this office now for almost a year, and it has been a life changing experience as…read moresomeone who has chronic insomnia. There have been lots of highs and lows on the journey to sleep well and without tons of meds, but the providers (both Sarah and Dr Bakker) have been so empathetic and knowledgeable. I truly feel like they care about what I am going through, want me to succeed, and want me to feel like a part of the process. As a nurse myself it is imperative that I get good provider vibes from my treatment teams - I want to understand their thought process and where we are going long term. Both providers have made me feel so comfortable and confident being seen in their office. There is a lot of work I need to do on this journey still, but I feel sure I will get there! Thank you very much!

"Doctors and Staff in this practice are very professional, helpful and pleasant…read more I've been a patient here since 2009 and upto the present. So satisfied and happy with the care I get from this facility. Thanks for taking good care of us, your patients."

Same issue with Billing as other person said about being sent to collections even after paying. In…read morespite of many calls and showing proof that payment was already made they sent to collections. When called to inform this we were told that person wasn't able to reach the billing and that she wasn't responding. Not sure why people are going to this place. This is very dangerous, and can ruin people's credit history and life. Worst scenario that anyone could imagine. Does anyone know a way to sue this place without paying much to the attorney?

Helen is amazing. Everyone else ignores you and refuses to help even when you have legitimate…read moreconcerns.