The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

Agree that if you value your credit rating....WATCH OUT. They called today and said they had tried…read moreto reach us numerous times (wrong-first call) and that if we didn't pay up it would be turned over to collections. We have 2 insurance policies so when we call them they said disregard. Sounds like somebody doesn't know how to do their job!

Has anyone had success with their billing issues with Radiology Associates of Frederick? I keep…read moregetting letters in the mail from debt collectors trying to collect payment for a mammogram that was done in Feb 2022. I have documentation from when they finally ran it thru my insurance, after multiple phone calls back in 2022, that it was paid by my insurance company. The phone number for Radiology Associates of Frederick, on the website says it's out of service. My understanding from one of the staff members at FMH Rosehill was that Radiology Associates just up and went out of business.

If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when…read moreTHEY ARE 100% WRONG is like dealing with the mafia. I showed up on the day of the service with a printout from my insurance company showing how much it should cost. I also had a person name I spoke with and a reference number from my insurance company. I made it very, very, very, very clear when I checked in that I would pay no more for this service than what was represented to me by my insurance company. The Community rep stepped away from the counter and disappeared for over 15 minutes and came back saying "all is fine" your portion of the bill will be the $29. Fast forward about a week after...and...SHOCKER...I get a bill for $234. It has been nearly 60 days, 6 phone calls to Community Radiology, one call to my insurance company. My insurance company calling, faxing and mailing the Explanation of Benefits to Community Radiology and me emailing it 9 times to Community Radiology and it is finally resolved. I found the reps on the phone to be out of this country, poorly trained and incredibly dumb. Again, the procedure was fine, the post billing service was beyond poor.

Great staff who made sure I was comfortable throughout the MRI. I was given earplugs and an eye…read morecover which I totally appreciated. The radiology staff are first class.

Been going here for years now for a specific reason and even started using them as my primary care…read morethen they just shut down one day with no notice and refuse to provide my much needed medications which who knows what will happen now. They run a Suboxone clinic here and many people are going to relapse and overdose and they don't care. John

I love this urgent care! Staff is super nice and helpful. Doctors are amazing and attentive. Don't…read morehesitate!!

"Doctors and Staff in this practice are very professional, helpful and pleasant…read more I've been a patient here since 2009 and upto the present. So satisfied and happy with the care I get from this facility. Thanks for taking good care of us, your patients."

Neurology has been closed for two years according to the receptionist, yet the website is still up…read moreand accepting applications for appointments. Received a voicemail telling me they cancelled my appointments and were no longer accepting new patients. Gave the office a call and was told they were no longer accepting new patients and hung up on. Maybe the whole place should close if they are going to be rude and unprofessional or at least drop the neurology out of their name if they don't do that work anymore. Maybe also take the website down where you can schedule appointments for neurology! Maybe hire some staff that aren't rude. There are better sleep and neurology clinics in Frederick where you will be treated with respect.

I have absolutely enjoyed being a part of this practice, as a non-pregnant and as a pregnant…read morepatient. The front desk staff is wonderful, and is always kind. I do enjoy getting phone reminders of appointments and updates on labs online, if needed. I have seen nearly every doctor in the practice and truly adore, not just like, all of them except one. Dr. Martin & Dr. Ott are incredible! Dr. Nouveau is to be avoided. She is dismissive, judgmental and has zero bedside manner. She assumes so many things about you without even asking you any questions. I left all four of my appointments with her feeling like absolute garbage. I then found out in a moms group that many patients in the practice do not like her, which is why her schedule is always so open. I pray she is not on call when I go into labor. My only other gripe is they do run steadily behind schedule. Expect to be seen 20 to 30 minutes after your appointment time. Longest I've ever waited is 50 minutes. I have just figured that into my time schedule, but if you are a new patient it can throw you. I do like that labs are done in-house, and done quickly. The phlebotomist is a wonderful woman and is very easy to work with.

Helen is amazing. Everyone else ignores you and refuses to help even when you have legitimate…read moreconcerns.