Zachary Collins, the MSR/Loan Officer at Seneca SCSCU Bank, did an amazing job walking me through…read morethe process of buying a new car and what I should and shouldn't let the dealer talk me into adding. I felt very comfortable working with Zachary and will use again with any other loans in the future.

Bank is okay, but no one ever answers the phone locally. Endless automated menus take you…read moreeventually to a central phone bank in some foreign country. When you ask to speak to someone at a local branch they transfer you and the phone goes silent.

I have 2 business accounts here. Saw a tree trimmer cashed his check for 200.00, but on my…read morestatement online, it said 500. When I called the bank, they blamed it on another institution, but it came out of my account from THIS INSTITUTION IN SENECA. Then I started looking for other charges they might have had wrong. I find out there is $120.00 worth of debits directly from the bank itself for QuickBooks which I don't use and never personally signed up for, that was randomly charging me 6 months for 17.95 a month. When I asked to have the charges reversed for it, they gave me one month of credit back. Just beware where you put your money. I called customer service, the Seneca branch and spoke to David the supervisor who was rude and unhelpful. and a branch in Greenville, They all refused to reverse the charges. Beware of what you are wrongfully being charged for. If your checks are being taken out of your account, different than you wrote, That's scary. I already had quickbooks that I paid $400.00 for; why would I need to pay them 17.95 a month. The whole experience is quite unsettling. IN my entire life, I have never seen a bank debit more from your account than what the check says. I will be changing banks.

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Seneca, SC branch or find us online.

This place is the most unorganized place I've ever had to deal with. & I work for the government…read more The lack of communication is ridiculous. I will not be using them in the future.

I have had no problem with Community First Bank. Everyone I've had dealings with was friendly and…read morecourteous.

filed a dispute with them and everything went successfully. two weeks later they took the money…read moreback out of my account and told me they had no idea what happened to it or why it had been taking out and told me a lady who no longer worked there had done this without any notice or paper, they said they would get back to me when they find out what's going on. a week and a half goes by with no information and then i called and they finally said that they were unable to file a dispute because i entered my card information and they couldn't get my money back. Even though i did not receive a product for the money that was taken and had even requested for them to stop the charge while it was still pending and my card had been cancelled. never heard of not being able to file a dispute because a card number was used. EXTREMELY dissatisfied with their service and lack of help/professionalism. What bank doesn't know where or why your money is missing?