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    First Citizens Bank

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

    Services - First Citizens Bank

    Personal banking

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    7 years ago

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    Community First Bank - Seneca

    Community First Bank - Seneca

    (2 reviews)

    This bank is terrible!. The tellers aren't very bright…read more Almost every time I would go to that bank there would be an issue. I went to make a purchase on line for $72.00 and the bank card wouldn't work, when I called the bank they said everything looks good, but I still couldn't buy anything. The next week I was going to have work done on my house. I went to pay online the day before and it wouldn't work. The bank was closed for a holiday, so had to use my credit card. Thanks bank!... So, I go to close the account, and it takes them forty minutes. During all that a teller came up to me and like a seven year old that has to be right, she said, you put in the wrong CVC code..... Yeah right 4 times and again with my wife's card. B.S.!... A week later my job direct deposits my check... What does the bank do? Deposit it in a closed account. If they rejected it my job would've redirected it Good thing I didn't move, I had to back down there to close the account again. More to tell, not enough time!

    The new website updated May 2013 is awful! It is inconvenient, you have to jump through hoops to…read moreget correct transaction information and it is hard to jump through those hoops when the site is so SLOW that it signs you out before it can navigate to where you need to go. I had problems with their last website going down so often but this is MUCH WORSE. This bank is bad is so many more aspects that just this one. Their tellers are not very bright as I had to argue with one because she did not know that USD is US Dollars. I had to get a manager over and he even looked at her like she dropped from the sky. How can you be a teller at a bank and not know anything about currency? I have a bad experience on a bi-monthly basis and it is past time I moved on. I would not recommend banking here to anyone and advise banking customers to move over to Woodforest where I have another account with zero problems.

    First Citizens Bank - banks - Updated May 2026

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