Zachary Collins, the MSR/Loan Officer at Seneca SCSCU Bank, did an amazing job walking me through…read morethe process of buying a new car and what I should and shouldn't let the dealer talk me into adding. I felt very comfortable working with Zachary and will use again with any other loans in the future.

Bank is okay, but no one ever answers the phone locally. Endless automated menus take you…read moreeventually to a central phone bank in some foreign country. When you ask to speak to someone at a local branch they transfer you and the phone goes silent.

This place is the most unorganized place I've ever had to deal with. & I work for the government…read more The lack of communication is ridiculous. I will not be using them in the future.

I have had no problem with Community First Bank. Everyone I've had dealings with was friendly and…read morecourteous.

filed a dispute with them and everything went successfully. two weeks later they took the money…read moreback out of my account and told me they had no idea what happened to it or why it had been taking out and told me a lady who no longer worked there had done this without any notice or paper, they said they would get back to me when they find out what's going on. a week and a half goes by with no information and then i called and they finally said that they were unable to file a dispute because i entered my card information and they couldn't get my money back. Even though i did not receive a product for the money that was taken and had even requested for them to stop the charge while it was still pending and my card had been cancelled. never heard of not being able to file a dispute because a card number was used. EXTREMELY dissatisfied with their service and lack of help/professionalism. What bank doesn't know where or why your money is missing?

This bank is terrible!. The tellers aren't very bright…read more Almost every time I would go to that bank there would be an issue. I went to make a purchase on line for $72.00 and the bank card wouldn't work, when I called the bank they said everything looks good, but I still couldn't buy anything. The next week I was going to have work done on my house. I went to pay online the day before and it wouldn't work. The bank was closed for a holiday, so had to use my credit card. Thanks bank!... So, I go to close the account, and it takes them forty minutes. During all that a teller came up to me and like a seven year old that has to be right, she said, you put in the wrong CVC code..... Yeah right 4 times and again with my wife's card. B.S.!... A week later my job direct deposits my check... What does the bank do? Deposit it in a closed account. If they rejected it my job would've redirected it Good thing I didn't move, I had to back down there to close the account again. More to tell, not enough time!

The new website updated May 2013 is awful! It is inconvenient, you have to jump through hoops to…read moreget correct transaction information and it is hard to jump through those hoops when the site is so SLOW that it signs you out before it can navigate to where you need to go. I had problems with their last website going down so often but this is MUCH WORSE. This bank is bad is so many more aspects that just this one. Their tellers are not very bright as I had to argue with one because she did not know that USD is US Dollars. I had to get a manager over and he even looked at her like she dropped from the sky. How can you be a teller at a bank and not know anything about currency? I have a bad experience on a bi-monthly basis and it is past time I moved on. I would not recommend banking here to anyone and advise banking customers to move over to Woodforest where I have another account with zero problems.