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    Long Insurance Group

    5.0 (1 review)
    Closed 8:30 am - 7:00 pm

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    9 months ago

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    Maggie Waldrep - State Farm Insurance Agent - Maggie Waldrep - State Farm Insurance Agent

    Maggie Waldrep - State Farm Insurance Agent

    (3 reviews)

    Awesome staff, everyone helps each other out and are always looking to help you out anyway they…read morecan! Definitely recommend this branch for any of your insurance needs!

    Brandon Landmark should be ashamed of himself!!!!! He contacted my husband and I several times…read moreabout how he could save us money and he wanted us to add our home insurance with him. Since this wasn't the first time he had done this and not delivered, I politely informed him that if he had something to offer and he could deliver on the savings we would be interested in setting up a call with him. HE schedules a call, my husband and I arrange our schedule to be home at the same time to discuss this with Brandon BUT he never calls. I email him saying we arranged our schedule and you didn't call. His excuse was that he was with a customer late. He emailed information over showing how he added all these discounts to our policies BUT they weren't actually added as he portrayed they were. He literally wasted my time and showed such a lack of professionalism that I requested he NEVER contact us again because he doesn't value his customers time, he misinformed us and he didn't save me a dime on my policy. My husband had already had trouble with him because he didn't set up his bank draft properly and my husbands payment didn't come out. Thankfully when Brandon failed to answer a few more questions. I called in and spoke with Morgan Moore. She was informative, honest, and to the point. She explained our policy as its listed, no extra so called discounts like drive & save, that weren't apart of our policy. She explained what that program is and how we could potentially save with it. She explained why some of my rates were higher than my husbands and that because I drive a Lexus its more expensive if there were to be an accident. She explained that my husband and I are on two different programs and at renewal she will see if she can get me on that program. She even informed me that she set herself a reminder to make this request at renewal. Moral of the story is Brandon sucks so ask for Morgan Moore because if not for he we would be switching to another State Farm!

    Long Insurance Group - insurance - Updated May 2026

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