Got me in ASAP for a bacteria issue and I was so thankful! Fast in n out. Professional.read more

This place cares my father in law who had poor vision. They did a great job. So kind and…read moreunderstanding. They handle the patents like they were from their own family.

These guys were great, military friendly!…read more Dr. Mills, the techs, the front desk staff... everyone was super friendly and helpful from the moment I walked in. I was really in a pinch because I broke my only pair of glasses and my prescription had expired. They were able to get me in quickly for an exam. Their exam seemed much more thorough than exams I'd had before. Turns out my vision, especially in my left eye, had deteriorated quite a bit. It was going to take some time for new glasses to arrive once ordered so they provided me a pair of contacts to correct my vision until my new glasses arrived at no charge. I really appreciated that (I've worn contacts before and already knew how to get them in and out and take care of them so no fitting was needed, could be different if you're trying contacts for the first time) When speaking to the Ophthalmologist I happened to mention I'd be getting LASIK through the military in about 6 months. Even though she and her eye clinic wouldn't be conducting the LASIK procedure she still took the time to discuss the pros and cons of LASIK and let me ask questions and really took her time answering them. I don't know many places that would do that knowing they weren't going to get anything out of it. Side bonus, I'm on recruiting duty for the Army so I'm not currently stationed on a base and temporarily use the civilian healthcare system. They accept Tricare insurance and the girls at the front desk were very helpful getting me all the info I needed for a pre authorization approval for the exam. It's very obvious the entire staff here cares about their patients and aren't just out to make a buck. I highly recommend them and will be back for all of my eye care needs. Definitely over and above service.

We've been waiting over an hour from appointment time and still haven't seen a doctor. We came…read moreearly to fill out paperwork and waited and waited. Finally seen and told to do the same thing that GROK told us to do. Warm wet compresses. He did however give us tips on how to keep the rag warm because it cools out so quickly. Put a heat source in there. A rock that will maintain heat one of those hot cold packs that you can get at the pharmacy. Dr was very personable. Only reason there wasn't a five star rating was because of the extreme wait time.

I've been going here for years, 10 to be exact. I originally started seeing Dr Stamper the first…read morecouple years but moved to Dr Burgon when I had to reschedule and there was no other availability. Both doctors are amazing! My kids see Dr Uhl and she's great too. The staff are very professional and they have some really high tech equipment that makes exams a breeze. The only negative is that you have to book your appointments months in advance, but that just means they have lots of clients, which is a good thing!

I had an appointment on 5/9/2024, From the time I walked in to the front desk to the time I left I…read morehad a 5 star experience. The girl at the front was very nice, The other gentleman at the front desk was also nice even though he was an Auburn fan. lol Then there is Michelle and Amber they were rockstars they went over everything in detail and answered all the question I had about what my insurance covered. Dr.Stampers crew gets 5 stars . I would definitely recommend them to everyone I know.

I had a great experience at Kelly Vision Center! My glasses prescription is unusual after cataract…read moreextraction and lens implants in both eyes 16 years ago and detached retinas and laser weld in both eyes, the right eye being more recent in 2019, and then having scar tissue pull a small hole in the retina in 2024, which was resolved by steroid drops. Not mention astigmatism in both eyes. But they took time with the refraction in December 2025, and now I have a great pair of progressive lenses that leave my readers in the case and give me so much better vison than before! Came to Kelly Vision Center after years with a much larger and better known eye institute ;) which was also good but which my new insurance no longer covered. Kelly Vision Center is top-notch, and I recommend them to anyone in Madison, Goodlettsville, and farther.

Although I haven't been in yet, I am excited about my visit to come. The receptionist Darby was…read moreawesome and made me feel like I have found a new place to call my Eye Home. Looking forward to meeting the staff at Kelly Vision next week! Taneshia King

Dr. Dow and the technicians were incredibly kind; however, the front desk associate, Tammy,…read moreunfortunately detracts from the customer experience as she was not courteous and seemed annoyed when asked questions that countered the information she shared. Although the interactions with Tammy were not ideal, I still think the overall clinical experience went well and made up for the lack of customer service.

Dr. Crim and Dr. Dow are both excellent. They take plenty of time for information and explanations…read moreand have great modern equipment. Highly recommended.

I wanted to share my disappointment with our recent experience at your practice…read more Earlier this week, I received a call letting me know that my son's contacts were ready for pickup. During that call, I learned that he would need an appointment so the contacts could be fitted and checked before we could take them home. I explained that I would wait until our glasses were ready so that we could hopefully take care of everything in one visit. Unfortunately, I never received a phone call letting me know that my glasses and my son's glasses were ready. When I contacted the office, I was told that a text had been sent on August 10. I checked my phone, and I did not receive a text from your office on August 10 notifying me that the glasses were ready. Since I am coming in today to pick up both pairs of glasses, I asked if my son could also have his contact fitting completed today so that we could take care of everything in one trip. I was told there were no appointments available and that the next appointment was Monday at 8:00 a.m. My son is in school at that time, and I am not willing to pull him out of school for a contact lens fitting. I then asked for the latest appointment available and was told that the latest your office schedules these appointments is 3:00 p.m. This means I will still have to leave work approximately two hours early and pull my son out of school early simply to have his contacts checked. What makes this especially frustrating is that my son already wears contacts and is comfortable putting them in and taking them out. At his previous appointment, checking the contacts and confirming the fit took only a few minutes. I understand that your office has procedures and scheduling requirements, but requiring a separate visit during school and work hours for such a brief fitting is extremely inconvenient for working parents and school-aged children. I want to emphasize that everyone we have interacted with has been very nice, and we were initially very pleased with your practice. That is why this is so disappointing. Had I known beforehand that contact fittings could only be scheduled during such limited hours, requiring me to leave work and my son to leave school early, we likely would have chosen a different practice. Unfortunately, because of the communication issue and the lack of appointment flexibility, my family and I will not be returning to your practice after this. I hope you will consider this feedback, particularly when scheduling appointments for school-aged children and working families. Even offering one later appointment time during the week would make a significant difference.

I had never been to an optometrist before I discovered Sango Eye Care. From the time I walked in…read morethe door, I felt comfortable and at ease. Everyone was very professional and very kind. I make the drive from Nashville without hesitation as I know I can trust the direction and professionalism of the staff here. Whether I am being fitted for new glasses or checking out the latest selection of sunglasses, you can clearly see why this place is number one for eye care. Thanks for your continued kindness and Superior Customer Service!

I went to see Dr. Schomer with a very unusual tearing eye problems. During my visit, Dr. Schommer…read morecalled and consulted with two other professionals to help with my problem. He was very professional, caring, and concerned and even called my home to check and see if I was OK. I was planning a big trip in the next few days so fixing this problem was essential. Thank you Dr. Schommer for being so knowledgeable, helpful, and caring to me. My eye is fixed and I appreciate the time you gave me.

I've been seeing Dr. Schoemer for almost 3 years now and I couldn't be happier with my choice…read more Exams are thorough, fairly priced and the office is a relaxing environment to be in. Hours are convenient and the office is conveniently located. Definitely would recommend!