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    Community Dental

    2.3 (12 reviews)
    Closed Closed

    Services - Community Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Community Dental Photos

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    Aspen Dental - Biddeford, ME

    Aspen Dental - Biddeford, ME

    2.1(20 reviews)
    1.2 mi

    "Don't hesitate to reach out." That's the line from their response. Honestly, it would be funny if…read morethis whole experience hadn't been such a mess. I did reach out. I called more times than I can count and got nowhere every single time. It wasn't until I finally contacted the corporate office that your location suddenly decided they would allow me to book an appointment. Once I got there, the problems only got worse. I was told I needed a procedure that I had already had done and that I absolutely did not need again. The only thing that made it different this time was that my insurance wouldn't cover it, so of course it came with a nice out-of-pocket price tag. That didn't sit right with me, so I went to another dentist for a second opinion. He confirmed exactly what I suspected -- I did not need their so-called "special" $400 cleaning or the extra treatment they were pushing. I really wish I had paid attention to the reviews before walking into this place, because what happened to me clearly isn't rare. When so many people are saying the same things, it's not bad luck it's how they do business. If you're looking for honest care instead of pressure to buy things you don't need, I'd strongly suggest finding a different office.

    I am so disappointed. My first experience was lovely, however, when things seem too good to be…read moretrue, the generally are. "we the leading bate and switch in dentistry..." that's what should be their opening line when they answer the phone.

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    Aspen Dental - Biddeford, ME
    Aspen Dental - Biddeford, ME
    Aspen Dental - Biddeford, ME

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    Gentle Dental - Biddeford - One of the Hygiene rooms

    Gentle Dental - Biddeford

    1.9(9 reviews)
    0.4 mi

    They didn't tell me that they weren't contracted with my ins anthem... not when I scheduled and not…read morefor the 2 visits I had there. They just stuck me with a $500 bill. The woman I spoke with on the phone about the lack of telling me stated they don't have to make us aware. Horrible service and policy.

    I have been a patient with this office for over 10 years. Always paid my invoices in full. My last…read moreoffice visit with them was in March 2025 for my annual cleaning. When I checked out with them on that day I was advised by the billing clerk that my cleaning was covered 100 percent. No payment was due they advised. My follow up appointment was set for September 11, 2025. Recently, I received a letter from the Thomas Agency which is a collection agency indicating that I owed $35 to Gentle Dental and this amount was referred to them to collect. Of note, I had never received a bill nor a call from Gentle Dental advising me that I owed their office $35. This bill was sent to a collection agency for a balance that I was never notified about. This is questionable business practice in my view. Having said that, I went in person to Gentle Dental's office on September 3, 2025 to happily pay whatever they claimed may have been due on my part. I spoke to a female named Sabrina and explained why I was there. She refused to accept payment from me and instructed me to pay only through the collection agency. Furthermore, she also informed me that I was dismissed from their office and that I will need to find another dental provider. When I asked her why would you send this matter directly to a collection agency rather than sending me a bill directly or even a call from them advising me of a balance she had no response or reason. I believe this conduct is unprofessional and not in the best interests of patient care. At no time was I given an opportunity to resolve the balance directly with their office before being sent to collections. I have filed a complaint with the Maine Dental Board in regard to their business practices. This is extremely unprofessional in my opinion. Why would you send a long term patient to collections for $35 without reaching out to the patient first? If this is how they treat a long term patient like myself, think twice about this office for your dental needs! In regard to the care they provided to me they are just medicore. Nothing spectacular. I have observed that the Dentists don't stay long term nor do the front desk area. Fortunately, I never needed extensive dental work. Can only imagine the problems that could have came if I did! I have found a new provider and I look forward to having a long term relationship with them.

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    Gentle Dental - Biddeford - One of the Doctor Treatment Rooms

    One of the Doctor Treatment Rooms

    Gentle Dental - Biddeford - Hallway

    Hallway

    Gentle Dental - Biddeford - Front of Office

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    Front of Office

    Southern Maine Oral and Maxillofacial Surgery

    Southern Maine Oral and Maxillofacial Surgery

    2.0(8 reviews)
    0.5 mi

    I went to a consult at the Windham office. I almost walked out after experiencing the extremely…read morerude and inconsiderate front desk, x-ray tech and intake dental assistant. What is going on there??! It's like walking into the twilight zone. The xray tech didn't adjust the machine properly so it was hitting my shoulders when trying to take the xray. When finished, she told me to step back and the way the machine was lowered down, it caught my two front teeth, like it was going to rip them out. She said "go across the hall to the room". I'm standing there with the xray protection stuff on and was like.. "do you want this stuff back?" And laughed because at this point it felt like a joke. The xray tech was completely without expression the entire time like a failing robot. Then came the dental assistant who repeatedly came back into the room with questions she forgot to ask. She was so condescending and rude. I literally almost walked out during the intake. Completely expressionless and condescending, like I was not worth her time. It's a shame because the doctor, Dr Bradley, was awesome. But after that whole experience, I would never in a million years go back and will tell every one of my twilight-zone experience! Also, I can't wait to get a reply to this like the other one-star reviews, exhibiting a positive, "oh well" attitude, brushing me off and sweeping me under the carpet with all the others. This office LIBERALLY couldn't care less. Dr Bradley deserves better representation then that. She should DEFINITELY go elsewhere to provide care!!!

    Had an estimate done here for a implant...wow! Way over priced and since I opted not to go with…read morethem for my work, sent out a late notice that I now owe them money!!! BAIT and SWITCH!!!! Terrible customer service and they misrepresent their services.

    Community Dental - generaldentistry - Updated May 2026

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