My experience in dealing with Trustmark's mortgage department has been less than stellar. I have…read morebeen given dates of things to happen and days later told they were just now in process. I had a contract 30 days prior to the date requested for closing and the loan processer I was assigned as done everything but get the loan together in time. This all while telling me there would be no issues in closing on time. I have done my part, the seller did their part and now we are being told it will be some time after the 18th that we will close. All while I have no where to go after the 15th since I gave notice I would be moving 3 weeks prior. They show no concern for the customer and put processors that have no idea how to direct a customer on them. I do not recommend Trustmark for mortgage services.

The staff at this branch of Regions Bank is always very nice and friendly. However, the line to…read morecounter is always excessive. They have several clerk spots at their front counter, but it's hardly ever staffed by more than 2 people. I guess that's a sign of the times, but it seems to be worse at this branch than at other branches in the area. Regions has branches nearly everywhere, which is a good reason to use them... otherwise, they simply don't offer that much... long lines, no interest in basic checking, and high fees on regular checking accounts as well. Again, their staff is always very friendly, so there's no issue with them at all.

I have been here a couple of times to get a new debit card and every time I have to wait almost an…read morehour to see someone. This will be the last time that I come to this branch. Absolutely ridiculous