This is my first review: I have resisted the wave of the future for a long time. My recent…read morefrustration has made me finally bend to the winds of change. I have my bank set up for automatic bill pay to Cimarron 2 weeks before the due date.  For some reason, one month Cimarron decided that one of my regular payments was "additional to principal".  Unsurprisingly, the next payment never arrived and I was past-due.  They made no attempts to contact me, I only found out when my statement arrived with late fees.  This has happened twice now.  This last time, I called customer service a dozen times during the workday without getting an answer. Message machine says all representatives are busy and to check the website.  The website will not let me log in, and tells me to call customer service.  When I finally got someone on the line and explained my problem, I got a "Let me transfer you" response.  After that, the call dropped and I had to call them up again.  I had to explain myself 4 times because my transferred call was dropped 3 times and no one knew what I was talking about the next time I got through.  I finally got someone, they told me exactly what I needed to send to shore up the difference and get me back on track.  I specifically asked how much there was in late fees, to ensure that I absolutely did not owe any more to them for that period.  I sent that amount as soon as I got off the phone, on 4/27. Lo and behold, this current statement I just received today has an additional late fee that was not there before.   I understand that many people have no control over their mortgage company since they get bought and sold frequently.  However, if you get stuck with Cimarron I suggest you refinance with someone else.

Due to a mail delay at an "iffy" post office in transition, my mortgage payment was late. I thus…read morereceived a late fee on the statement. I wrote a letter explaining the situation (and when I mailed the payment) to Mark F. of Cimarron. He then sent me an email explaining that he canceled the late charge. Case closed. Some organizations might not do this (how many people could 'say' the same thing?). Great service, and surely appreciate their prompt response.

I would give 10 stars if I could for my experience working with Janelle Hederman and Walton Fenelon…read moreLane. They both went above and beyond with their exceptional communication and extraordinary knowledge of the Jackson real estate market. The need to sell our home was unexpected and had PLENTY of unforeseen bumps. They kept us informed at every step while patiently explaining the complexities of the process, and their deep knowledge of the local market truly shone through. What stood out most was their genuine empathy. They treated my situation with care and respect, offering both professional and emotional support. I wholeheartedly recommend Janelle and Walton to anyone looking to buy or sell a home--they are compassionate advocates who truly care about their clients. Thank you both for everything!!!

We started working with a realtor that our daughter recommended, as we were looking for a place…read morenear them and wanted someone familiar with the Brandon area. Alese Jones was wonderful, very patient, thorough, and sweet. She bent over backwards to make sure she understood what we needed, and put up with a lot of pickiness in finding just the right place. She has also been great with helpful information even after the sale. We highly recommend her and her firm.

RCC professionally replaced my entire roof and I highly recommend them to any and all homeowners…read more They help advised me on how to handle my insurance company who initiated wanted to replace half of my roof. After getting my HOA and Madison City attorney involved, my insurance changed their minds and replaced the entire roof. Hats off to Mr. Reed Wood for during an exceptionally job from start to finish.

Very professional and timely service! Called and an inspector came out the next day. Don't hesitate…read moreto call!

I definitely recommend Ready2Roof. Ryan has been incredibly helpful. He understands the meaning of…read morecustomer service. They actually got the job because of him. If you need a roof you really should give them a call.

We live in a home that was built in 1912. Being an old home it has its eccentricities, one being…read morethat it's a two story home, but has a large attic and dormers, and also a basement. So from the front it's two stories, but from the back, with the attic and dormers, it's more like three and a half to four stories tall. Additionally, it's got at least three distinct levels to the roof, is located in town on a busy, Main Street, with houses right next door on both sides, and has landscaping that makes access a challenge. However, these are all things that are glaringly apparent upon seeing the home. That is, there's no hiding these realities in regard to the home. We chose Ready2Roof as they said they were willing to make repairs to our roof rather than only providing a total re-roof, like all of the other roofers in our town. We had had two other local, reputable roofing companies look at the home, and quote an entire re-roof, both totaled or averaged to around $20,000. We didn't want or need such a heavy expense, but looking back, we should have gone with a local roofer as we believe the job would have been handled professionally and would have been quality work, especially since local roofers would have had their reputation tied to quality, locally. Ready2Roof was located or based somewhere out of the Jackson/Brandon, MS area. We didn't see a lot of reviews for them when we researched them, and on their personal website, at the time, there were only a few positive reviews (but all generally positive), so we got an estimate for repairs only, and they never said they foresaw an issue doing the repairs other than it was a tall, leveled roof, but that they could do it. We decided to go with Ready2Roof based both on the cost, and the assurances we got from the roofing representative who came out to talk to us. He seemed very knowledgeable, and we felt he was trustworthy. Once materials were delivered we noticed that they looked sparse, and not to the specifications we had agreed on, but we didn't want to be the kind of people who told professional roofers how to do their jobs, we were still operating under the premise that they were trustworthy. Once the roofing "crew" showed up, we began to worry as it consisted of two men who spoke no English, and who actually didn't do a lot of work they were supposed to do. We ended up calling the company back numerous times as leaks that were initially specified at the time of the site visit were not repaired. This back-and-forth went on from May until August, whereby after many revisits and arguments, they reluctantly did some of the work they were supposed to have done initially. However, they left our roof in a very aesthetically unpleasing state, and we continue to have a leak in our kitchen (although smaller than before), but it's also spread to a new area of the kitchen, and the Ready2Roof representative we initially set up all the work through has told us that this "new" problem in the kitchen is not under warranty (even though the new leak only began after they reluctantly, and finally "fixed" or (again) attempted to fix the initial problem). In a nutshell, our experience with Ready2Roof was difficult and contentious, and we desperately wish we'd used a local roofer (even if it cost us $20,000) with a great reputation rather than taking a chance on roofers with little reputation, and who essentially only talked a good talk, but didn't deliver, and left us with a still leaking roof... not to mention the ugly aesthetic they created when they tried to remedy continued problems by removing our gutters. After many weeks of back and forth, the representative we initially ordered the work through was trying to make the whole situation our problem by saying that we had an old house that was problematic. THAT would have been good to know on the front end, in regards to their personal opinions of our roof, before we began working with them, but they never indicated anything of the sort when they were trying to get our business. They never indicated in the beginning that our roof would pose a problem they couldn't handle. Save yourself time, money and stress headaches; go with a different roofing company. We do not recommend Ready2Roof based on our terrible experience with them. Period.

Call Adam at Tom Smith Land and Homes if you need a hard working, honest and friendly agent to sell…read moreyour land or to help you buy land. Adam works very hard for you and is very prompt and professional. He really went to bat for me on my land purchase. I chose Adam because he he really wanted to help me find the best land even if that meant showing me property that was listed by another realty company. Adam really made the process easy and effortless. I highly recommend Adam and Tom Smith Land and Home!

I was referred to Tony Bahou, a realtor at Tom Smith Land and Homes, as someone who would be…read morehelpful in my relocating from out of state. When I first met Tony, I had not even decided exactly which city would be my new home as I was considering a few job possibilities. I told him I was still in the "thinking about moving" stage, but Tony took several afternoons to show me homes anyway -- and never pressured me. Over the next two months, he checked in with me to see where I was in my decision process. When I decided to live in Jackson, Tony was ready to help me narrow my house choices. What can I say about Tony? I can say he always kept my interests and preferences at the forefront of our search and advised me about properties, their future potential value, and their current fair value. He negotiated for me on the property I purchased and stood with me throughout the process until closing. He is beyond excellent as a realtor and is now a valued friend. Honest, sincere, caring, highly knowledgeable, and dedicated - these words best describe Tony Bahou.

Great Realtor to work with! Has a very big heart and loves what he does. Chadrick will go above and…read morebeyond to make sure the needs are met for his clients.

Patti and I have bought and sold numerous houses over the 29 years. We have worked with numerous…read morereal estate agencies, but Traci Amos and the Harvard group has been the best to work with. Traci has been very professional and showed a strong knowledge of the housing market. I would recommend them to everyone buying or selling.

Ben Hill is the absolute best agent that I have ever dealt with ever hands down. I have been…read moreinvolved in 5 home buyings and without a doubt he is the best. Ben is honest above reproach. He solved so many problems is a short period of time. He was completely available every time we needed him.

Matt Watson helped me buy my first home. He was there every step of the way. He answered all my…read morequestions, even the one's I didn't know to ask. Would definitely recommend him to anyone looking for a home in the Jackson, MS area