Very personal and courteous customer service…read more It was so painless to open an account. We had a great rep who was polite, caring, and efficient! Got our debit cards that day.

We have lived here for 10 years, and we looked for a local bank that would allow us to have access…read moreto banking services and/or loan possibilities. FSNB is a great local bank, and friendly/helpful staff. You are always greeted with a smile, and are very quick to help you when you have problems with your account. Our kids also have savings accounts here, and they offer a good grade reward, so be sure to take report cards into them to get that benefit.

These people are closing for a reason... My name is actually Mario, this place started off friendly…read moreand seemed like a nice bank. But there overdrafting rules are ridiculous. Even if you deposit money that night to cover your overdrawn charge they will still charge you 32 dollars. They will only cover one overdraft fee as well, eventhough this one was pretty much there fault for not having a way to tell me it got overdrafted. They probably were mailing me a letter, but the app should pop a notification. I checked my bank the night before and it was good. And then I check my bank again and the bank took there 5 dollar monthly fee out and didn't tell me they overdrafted it. Then another charge they let come through when I had no money in my bank caused I knew they would of charged a fee Monday but I was assuming if I got the money in ASAP it would be fine like every other bank you have 24 hours here you have til the end of that business day so it comes out at 350 you're screwed or you better get to the bank in ten minutes. It's just crazy how they couldn't cover 32 dollars. Last money they will ever get from me.

Accurate, professional and friendly service. We have several tax questions every year and it is…read moresuch a relief to have access to kind, knowledgeable accountants we can trust.

Its a. Nice and friendly place looks so enjoyable that you have to stop and go in and just to say…read morehello people are so friendly and courtesy

Everything that could. Pleasant environment, serious cheerful people and direct conversations…read morewhere seriousness needs to be with a perfect amount of kind and warm communications. These are professionals 100 percent and understanding to every individual that exists. Thank you so much for your help now, tomorrow and before. You all and the sweet baby dog are awesome .

Been banking with them for 2 years (currently 18) easy mobile app to understand . It's all there,…read morealong with that the online banking is simple and easy to learn your way around, the customer service for stolen cards and whatnot (i've had to use it once) is very quick and easy and almost always available to my understanding. I recommend my buddies this bank if they have trouble with their current ones.

Horrible customer service, went in yesterday to sign up. First Lady was nice that signed us up. An…read morehour later decided to go with U.S. bank since they have more locations. Went back in and the front desk lady didn't say hi and was extremely rude. Also charged is 25$ to close the account. Horrible service.

This is the worst bank in Nicholasville KY. If you use this bank , I'm sorry. They have zero…read morecustomer service. Every time I go to this location , I always am treated with rude comments and very rude behavior. Today went threw the drive thru , I sent my license and my money in. I sit there for what seems like forever. I push the call button and this young lady comes on the screen eating something. I asked her if she was ever going to acknowledge me , she said not until you pushed the call button. Really !? Really !!! This is the last time I do business with the company , ever agin.,. Chase bank here we come !!

Wonderful bank.....very caring individuals and always have my best interests at heart. We've been…read morebanking with them for 20+ years.