There aren't enough good things I can say about Imagination Learning Center. We have been with the…read moreChantilly center for more than a year now, and are so happy we chose this wonderful place. We've experienced every classroom from the baby room through the 5-year old room. The Director and Assistant Director are extremely understanding and compassionate. They really understand the challenges of working parents and they continuously strive to make parents' lives easier. The teachers are such loving people. They care very deeply about the children's growth and happiness. Every morning, at least three teachers hug my children when we arrive! Some of the teachers have been with the center for 10 or even 20 years. The classrooms are clean, vibrant and engaging. I love the constant updates I receive through the app. When my youngest was a baby, I could see when and how much she ate and slept. And now, I can see all of the books they're reading, the fun activities and trips to the playground. My children come home each day with stories of the art projects they completed, the lessons they learned, and the friends they are making. There are field trips, holiday parities, art and crafts, magicians, snow cone trucks, story time, etc. etc. 5 stars all around!!

This school is pretty amazing! I originally came here another center with my oldest child due to…read morepretty extreme lack of care. The director's (Lisa) genuine concern for my child's well-being and warmth in how she took care of us, before we even officially signed up for the school, is what got us to join. The teachers, learning experiences my child had, flexibility in schedule, and price got us to stay. For the teachers, some have been at the centers going on double digits now, most of the teachers that took care of my son, who grew out of the school, are now taking care of my daughter. My wife has summers off so she has some more time to be with the kids. We wanted to switch to just two days a week and the answer was "Sure not a problem"! I can see by interacting with my kids that they are most certainly learning while they are there, the school is following a curriculum that works. Last but not least, price. It was no more expensive when I switched into Imagination Learning Center (ILC) from the other daycare even though they offered way more. I don't make a boat load of money and could afford 2 kids to go there. The last two things I which I feel are important to say are, 1) They use Brightwheel to send pictures of your child and communications. Its really great that I can have multiple updates a day on how my child is doing. 2) It's a non-profit with a parent run board of directors. The parents actually do have a voice at ILC which to me is amazing and unlike any other center I looked into while I was searching. TL:DR - ILC is a great place with caring teachers and directors who have been there for years, flexible scheduling, and a reasonable price. I would recommend ILC for anyone who needs childcare.

Great school with great teachers. Good curriculum and balanced meal for the kiddos…read more Its very clean, organized and they keep kids involved in various activities.

We are so grateful to have come across this particular location after sending our oldest to another…read morelocation that is now closed. Our three year old is immensely loved here, the teachers are all wonderful and encouraging, the facility is under new management and being run beautifully, and the difference we see in our son since starting is unbelievable. He is so happy. He practically leaps out of the car every morning and doesn't want to go home at the end of the day because he loves this home away from home so dearly. We see how proud he is of himself in the strides he's making learning here. To say the staff is becoming extended family is an understatement. We are forever grateful for this experience and will be so sad when it is time to move on to Kindergarten. Being a teacher, I am fortunate to receive a 10% discount on tuition which is so appreciated. After looking into multiple programs, the tuition cost with TLE is very fair, and worth every single penny in the way our son is so well cared for. We receive updates all day on an app to tell us what he is eating/doing/learning/playing, keeps us up to date on his potty training progress (which is going very well thanks to their consistency!), and the photos show how well engaged he is all day long. This is a transparency we were not afforded in our first daycare. I could say a million and more things, there are not enough words.

From Hero to Zero. Our daughter attended this school July…read more2020 - Nov 2021, and unfortunately what started as a great experience and a happy child running to school each morning became a place looking to save money at the expense of anything and most importantly children's physical and emotional well-being. We've been patient and understanding over the past few months with the school's shortcomings, hoping these were all temporary issues, but came to believe that with the current management there is not much hope for the situation to improve. My husband gave this school 5 stars rating last year on Google - a year later we no longer feel this way. Between February 2021 and October 2021 I can name 10 people (staff) who quit. Even though high turnover is pretty typical for this industry, it is definitely a warning sign when people quit in double digits in less than a year's time frame. At some point management shared that they had a hard time finding people to fill open positions as "no one was coming to interviews''. Check the reviews from ex-employees on Indeed.com, you will understand why. The unanimity of the reviews and the issues specified is astounding. When we joined, the school was proudly advertising having their own chef on premises who was preparing fresh nutritious meals. Fast forward to summer/fall 2021 - there is no more chef, there is frozen cheap food from outside supplier. At some point our daughter started having stomach issues and we attribute it to the poor quality of food she was getting throughout the day. The epitome of how school was saving on food was when they denied my daughter her 5pm snack when I picked her up at 4:45 citing concerns for staff and students health as a reason. How handing out a prepackaged bag of crackers to kids on their way out before 5pm would be a health concern to anyone is still a mystery to us. Not to mention, that the weekly tuition included 5 meals a day, and handing the prepackaged snack does not require much extra work for anyone and was never an issue until recently. Last year kids were engaged in all sorts of activities - scientific experiments, gardening, cookie elections on Election Day, Halloween events for families. It surely felt like the school was putting effort into making their students' time meaningful, exciting and engaging. Over the past few months this all went to zero too. Not a single day of waterplay during hot summer days - the kids and the teachers were just stuck inside. Nothing for Halloween or any other holiday they put on the monthly calendar. Their daily activities started being repetitive and primitive. Lately whenever we asked our daughter about her day at preschool she would mostly share with us who was hurt during the day and who needed ice because they were hurt. We reached out to the teachers who left and asked their experience and their opinion on the situation. After what was shared with us, it becomes quite understandable why school stopped being a pleasurable experience for our daughter on all counts. If the teachers are overworked, overstressed, underpaid, not given an opportunity to take bio breaks when needed, not provided with materials to be able to do fun educational activities with the kids, how do you expect the teachers to provide high quality education? As great as they were, our teachers looked exhausted by the time we dropped our daughter off in the morning - how can you expect them to go above and beyond when they are constantly stressed and tired? We spoke with other families about their experience and heard more stories, including using timeout as a discipline method and management not communicating transmittable diseases going in other classes. We are very grateful to the teachers that our daughter had during her time at Primrose Reston, but we are very sad and disappointed in the management and how they made once great school the one that not just employees, but families started fleeing.

We paid a premium for childhood development and in the two years we've been there it has become a…read morepoorly managed daycare. We had no other choice but to abruptly pull our kids out in fear for their mental health, lack of classroom structure and control, lack of communication from management and overall a careless, heartless environment. After a slew of red flags I connected the dots and believe the mental health, and potentially physical health, of the children in this school are not prioritized. Until the current management is no longer associated with this business I would not trust my children going here. The teachers are the only opportunity you have for your child to have a good experience, and all of them end up leaving. Just look at Indeed.com reviews. The owner uses Covid as an excuse for everything when really it is just very poor management. After months of vague or unresponsive communication regarding curriculum and class structure I started digging. Through the children in the classroom and other parents I learned that my daughters teacher allowed several girls to call themselves and each other "bad girls". The teacher confirmed she knew this was going on to my face the day we pulled them out. I also learned there is a table dedicated to timeout, when ownership states time out is never used to discipline. Over a six week period I asked my daughter the same questions on her experience at school; "Who did you play with, who was kind to you, who were you kind to...", and began seeing concerning patterns of negative self talk, resistance to answer and anger. I talked to other parents and several were also having other issues ie. their younger kids being covered in pee at pick up repetitively, lack of kindness to their upset daughter, teachers being too rough, etc. The straw that broke my back was the night my usually sweet, upbeat almost 4 year old told me on the brink of tears that she was a "bad girl". This is where my one-star review begins. Primrose teachers can not babysit for kids that attend the school. I started asking teachers that had left about their experiences and why they left and OMG I CANT EVEN TELL YOU how mad I became. Teachers don't have enough material to perform the activities planned for each day, much less have necessary training from leadership. Then I learned MORE about the lack of support from leadership ie. not coming when they needed to go to the bathroom, editing the daily reports and incident reports, I could go on and on. The teachers are over worked, under paid and stressed. A year ago the school highlighted their onsite chef and fresh food prepared daily. Now the food is whatever is cheapest for the business. Everything feels like that. Cheap cheap cheap. They stopped putting effort into keeping this school what it used to be. They did nothing for 2021 graduation or Halloween. Since 2020 they have done nothing to help parents meet each other or connect. The owner sits in their office with no mask, with their dog, and requires anyone three and older to wear a mask for the entire day. We are so grateful to have had good teachers while we did, they shielded us from all of this...but once we were no longer with them (Sept 2021) it got bad QUICKLY. Oh, and it's way over priced. $3,000 a month for two kids? Now I'm pivoting work to homeschool till we find a better spot for my amazing kids. This school is NOT what Primrose corporate says it offers. There a million other schools in our area, keep looking!!!

We have had such a great experience here! We started as part time and moved to full time- our kiddo…read moreloves it. I think the adjustment was harder for me than it was for him! He eats well, goes outside, does art, socializes, and is well loved. They have lots of community events and the parent hours can feel daunting but honestly....that's what build a community and a sense of belonging. I was really unsure about sending a little one to daycare and this place has really changed my mind about it.

We have just recently started at RCC and are impressed! Our infant is thriving, and the staff has…read morebeen supportive and caring for all of our needs. Happy we made the switch. Visit https://www.restonchildren.org/

Could not imagine a better place for our son. all of the teachers here genuinely care for not only…read moreour son but all of the kids. They give you a breakdown of how they were and really take a role in teaching them how to share, eat with a spoon, sing, play, speak, etc. The folks at happy faces are a part of our family and our son adores all of them!

As a preschool teacher and a mom, I'm picky about where I work and where my child goes. I hit the…read morejackpot when I started here. This place and the people in it became family and even though we moved across the country we still stay in touch with people from there! It's a warm, nurturing and caring environment. My son was in the pre k class and he learned so much while there! We absolutely love this place and were devastated when we had to leave. So if you're looking for a place that feels like home, that your kid will enjoy coming to and you'll have peace of my mind that your child is safe and cared for, look no further!

As a grandparent of children attending Karter Cascade, I have had numerous opportunities to see the…read moreschool in action. It has a very professional staff, a wide variety of educational activities, field trips, and an extensive summer camp program. The facility is well maintained and very attractive. Grand children enjoy attending and are doing extremely well.

We unfortunately had a disappointing experience with Karter School's summer camp (One Loudoun) that…read moreI think is important for other parents to be aware of. During camp, our six-year-old was involved in an incident with another child that resulted in him hitting his head against a window. We completely understand that incidents between children can happen, and our concern was never simply that the incident occurred. Our concern was how it was handled afterward. We were not contacted by phone when the head injury occurred and instead received a brief app message much later in the day, shortly before pickup. Given his age and the fact that it involved his head, we felt strongly that we should have been notified promptly so we could understand what happened, how he was assessed, and make decisions about his care. After we raised our concerns, Karter Schools conducted an investigation and acknowledged that aspects of the situation and communication could have been handled better. But because our son no longer felt comfortable returning for the final day of camp, they also agreed to refund us for that day. Unfortunately, more than a month later, we still have not received the promised refund. We have followed up three separate times and have not received a response or update. This is extremely frustrating given our original complaint was about lack of communication and now they are continuing to display that again. I'm sharing this not because we expect children's programs to prevent every incident, but because communication and follow-through matter tremendously when parents are trusting an organization with their children. We appreciated that our initial concerns were investigated and acknowledged (after pushing back on it), but the lack of follow-through since then has added to what was already a disappointing experience.

My daughters have been going here since October and they love it. All of the teachers who work here…read moretruly care about the kids. I have to attribute my 5 stars though to the director, Valena. She has really amazing communication skills which is key in childcare. We have never had any issues and I truly trust them with both girls (ages 3 and 4) .It's always clean and although our schedule is usually too busy to participate, they have many activities going on such as taco night, cooking classes for the kids, and parents night out. The only reason my older son doesn't go is because his school is too far for transportation of before and after care.

LOVE LOVE LOVE THIS PLACE My 1 year old attends this school…read moreand it has helped him socialize and learn. I love how they have photos of the children on their bin (hold extra cloths, special snacks) as well as their own cribs to nap in. Everyday I get a sheet explaining what my son ate,how much, when he napped & how long. I am never worried or anxious leaving my son with the staff they are beyond amazing.

The type of environment you select for your little ones, is one of the most important decisions to…read morebe made! At KRK, they treat every little one like their own. From the time you step in the (secure) door, until the time you come to retrieve your child, you can trust that they are in great hands. KRK offers live video feed for you to check-in at any time during normal operating hours, as a perk. The teachers/staff here are highly rated. The amount of care, enrichment, and level of details offered can't be beat!! I have witnessed the amount of attention paid to kids from the infant room and above. To see them have a conversation with an infant using sign language was a true highlight. One of the things I love most is that they have several ways to be a part of their growing family, even if you are not currently a daily visitor. They offer after-school and summer camps, before school care, and monthly parents-night-out (PNO) activities. The PNO's are amazing! KRK is like the coolest party in town on these nights. The kids are welcomed and loaded with tons of fun and learning activities. From movies to bounce houses, the kids LOVE it all. Dinner is included with the PNO fee and they typically offer about five (5) hours of care. If that isn't enough, Kids R Kids have the cutest little boo-boo room should your little one fall ill, etc. It's a temporary spot that's set up to care for a sick child. Private bed, initial medical equip (bandages, etc.), and trained staff. This is still a child-care facility, so if you think 'things' will not happen, you are wrong. Kids are kids. They push, they bite, they bicker, they scream, and they kick. The difference is having staff and leadership who will act promptly and appropriately when these things happen. I can attest to being able to address issues to staff and teachers directly. One must be understanding that although their ratios of students:teachers suffice, eyes can not be everywhere at every minute. If you see something, say something. KRK staff offers a REAL open door policy. Talk to them at any time...even if you are just a 'visiting' family. If you are looking for child-care, camps, before/after school care, date night supervision, or private kindergarten, KRK is what you want! Take some time to pay them a visit or call for more information. The staff would love to help answer any questions.

Even though the teachers were amazing towards my son, the culture of any business starts from…read moreleadership down. Leadership seems to be trying to scam parents to recover losses due to their business risk of staying open during COVID-19 after LCPS had closed. Ultimately the facility was closed for two weeks in March 2020 due to an exposure to COVID-19. I have been in contact with the executive director, Debbie Davis on trying to receive a refund for an overpayment I made back in April. I received two different reasons as why a refund would not be issued; both of which did not make any sense. Reason #1: "We are not able to issue refunds for April as our company has suffered a great loss in enrollment. We can howerver, offer you a credit should you choose to use it. The credit is good for an entire year. " Reason #2: "Item 5 says NO REFUNDS WILL BE GIVEN." I asked for further clarification on this statement and Debbie has stopped all communication. Item 5 clearly states the scenarios on when refunds will not be issued. However, she somehow twisted the clause into no refunds will be given under any circumstances.