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    Commercial Group Realty

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Commercial Group Realty

    Commercial real estate

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    2 years ago

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    EQCO Real Estate - Edward Quach - Licensed in DC, Maryland, Virginia

    EQCO Real Estate

    (36 reviews)

    May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

    I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

    Lance Macon, Keller Williams-Metro Home Locators Team - Lance P. Macon

    Lance Macon, Keller Williams-Metro Home Locators Team

    (14 reviews)

    Lance and his team are the best! We first worked with Lance 3 years ago to purchase our condo, and…read moremore recently worked with him to rent it out. He was so helpful through every step of the process, willing to answer any question we had, and help us work through the headache that is DC bureaucracy. As first time home buyers, and now first time landlords, Lance made sure we understood and felt comfortable with all the ins and outs of each process. He is thorough, knowledgeable, responsive, kind, and just an all around pleasure to work with. We will have no hesitation to work with him again in the future, and would recommend him to any friend or family member looking for help in navigating DC real estate.

    We were first time home buyers and Lance held our hand in making our biggest purchase each step of…read morethe way. Not only is Lance a consummate professional, but more importantly he is patient, respectful, and cares about his customers wants/needs. He doesn't want to sell you a house, he wants to make sure you find a place that is 'home'. For my wife and I, as first time homebuyers we both had different ideas of what we wanted in a home. Lance was happy and willing to tour about 30 houses over the course of a year before we found the right fit. Once we found the right house, Lance then went to bat for us, making sure he was in close contact with the sellers agent so that our offer was accepted. Once we closed, Lance was always 2-rings away for a phone call to discuss any recommended contractors or other home topics. He is a great resource for information. When you go with Lance, you're getting someone who will professionally do what it takes to put you in your home.

    Commercial Group Realty - commercialrealestate - Updated May 2026

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