I had 3 rooms that failed installed by Lowe's in 2018. They…read moreonly give a 1 year install guarantee I did not want to go through the buoracacy of a big box store. I called Scott he explained he just had a knee Replacement and was hurting and would get it done for me. Next day Scott with 2 canes and his helper AJ came and Scott insisted he walk up 13 stairs To get the job done. I live In Simsbury a good drive away. I set him in a chair in the doorway and he gave AJ the plan In 2.5 hrs job was compleated and Scott 70 plus years old 2 canes with me in the front walked down 13 stairs to his truck. His company 45 years old AJ and Scott should get A Medal!!! Never seen more determination in a human in my life. He has a showroom in Hartford and does Everything in flooring you will Love Him Thanks for reading this I was compelled to Thank him any way I could.

We needed to have our carpets restretched and called for a quote. They responded quickly and were…read moreextremely knowledgeable. We were scheduled promptly and the work was exceptional. They even cleaned up and vacuumed when they were done! I highly recommend their services.

Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I got my hardwood floors refinished for my new condo and the entire process was fantastic! Brian…read morewas extremely responsive and walked me through all my options and the prices of each. He helped me pick a color that I love and looks great in the home while also maintaining my budget. The floors are beautiful and everything was super clean when they left. Highly recommend!

Glenn Sullivan was really polite, sweet to our dog, floors looked great, got back to us quickly…read morewhen we originally contacted him, and the most important thing - our house was really clean when the floors were done.

We had them install vinyl plank floor in our kitchen/ laundry room. Price was very competitive and…read moretheir installer Gary did a great job. Did such a good job with measure, we only had 1 plank left. The floor and trim look great, couldn't be happier.

We went to Enfield Carpet because we heard it was a Family run business with years of knowledge and…read moreexperience. We told them what we were looking for and they showed us our options along with some advice. They were out to measure within a couple of days and gave us a price that was fair and within our budget. We also bought an area rug from them at a very reasonable price. What a pleasure doing business with people who care.

Update on the refinishing that was promised: Not sure if…read morethere is some sort of misunderstanding? Steven, the owner stopped over to take a look at our floor, measure etc. I was a bit thrown off when he asked where he should send the estimate as our builder Elzear was 100% going to stand behind his worker that caused the damage and pay Dalene whatever the cost was. Not sure he understands it was Dalene that came up with the idea of waiting until the entire floors need a refinishing to take care of our punch list item (This should have been relayed to Elzear by Dalene so he would not be surprised years later since it was Dalene's proposition) I.e. The refinishing in front of our refrigerator that that was damaged when our builder installed it. We lived with the marred surface on our brand-new home only to have Dalene not come through on their what seemed to be reasonable, albeit now to be more of a delay tactic idea on waiting.

We had a fire in our Wethersfield home and needed a repair and floor refinishing in our kitchen. We…read moreworked with Richard Burton and we are thrilled with the results. Working with them was seamless. They arrived on time and were very neat and courteous. The results are amazing and the final invoice was less than the original quote. Thank you Dalene Flooring. Bob & Robin

"She came in through the bathroom window" (Lennon and…read moreMcCartney) Our house renovations continue and a small upstairs bathroom is our newest target. After we interviewed a few contractors, we decided to switch to Action Carpet and Floor Covering. Now I know what you're thinking because there's nothing in their name to suggest they do full bathroom make-overs, but they sure do. Their Chief Estimator Kevin came to the house, asked us what we had in mind, took a bunch or measurements and in a few days e-mailed us with two options. We had a few back and forth e-mails, made some adjustments, went into the store to select subway tile for the shower walls and a mosaic tile for the shower floor, and in a few days we were all set with an agreed price and scope. On Day One the old vanity, sink, and medicine cabinet were demolished, the toilet was detached to be reset after the floor was replaced, the old shower door, shower ceramic tiles and drywall were removed, the new shower pan and base were replaced, and replacement of the new water resistant sheetrock on the shower walls began. We had three workers here most of the day and they were an all business, no-nonsense group, arriving promptly as promised. They removed all of the debris and left the workspace pretty clean. On Day Two the ceramic subway tile was installed on the shower walls and the ceramic mosaic tile was installed on the shower floor. Grouting for both should be tomorrow. On Day three, the tile was grouted, the shower ceiling light was installed, and installation of the bead board paneling on the walls began. Day Four was a big day!! The showerhead and water valve control were installed, new light bar, vanity and countertop were installed, the new vinyl plank flooring was installed, as were new window casings and floor heat vent. Day Five saw the new medicine cabinet and faucet installed, towel bar, and water lines connected. The existing toilet and TP holder were reinstalled. This pretty much finished the job, but there were some minor unresolved delays with the shower door and shower soap tray. It took a while to iron out those things and we did have some sales tax adjustments on things that were ordered but not included in the final job. We want to give a special shout out to Todd (the primary rebuilding contractor) and his assistant Tim. They were fantastic, meticulous in their craft, and a real pleasure to work with.

This was my first time dealing with Action Carpet of Simsbury. They were prompt & on-time with…read moreevery appointment. The estimate was in the ballpark for what I expected. The carpet was installed very well, as expected. For me, this was a "test run" for a couple of larger carpet or flooring projects, yet to come in the next year or two. Action Carpet will certainly have the inside track for my upcoming floor projects.

I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

Jonathan and Pat are wonderful. They were kind and patient with us as we changed our minds…read morerepeatedly until we finally had our "AHA!" moment. Thier contractor team is outstanding! They were helpful and ready to answer any questions or concerns with out getting annoyed with me. I came out of our Kitchen and Bath remodel feeling like I had made friends with the contractors who worked on my home. Kevin is an excellent project manager and I very much appreciated all of his and his contractors attention to detail and workmanship. Would definitely suggest Schneiders Flooring for any work to be done, they are so much more than "floors". I will definitely be back for the next big project in our home. Thank you all.