Just little insight into the amazing work Dix Hills Animal…read moreHospital helps Tender Loving Cats, Inc. do everyday for homeless cats & kittens on LI. In 2020 TLC rescued close to 800 cats & kittens from the streets of LI and 700 of those kitties found loving forever homes. As a foster based rescue this is unprecedented. We could NEVER have done this without the support of Dr. Ali and the amazing staff at DHAH. Thank You!!!

Title: I should have adopted a dog…read more On August 31st, I called Petite Pets. Our family was in double mourning. First, our 16 year old poodle had passed away. Second, our family had traveled all the way to Manhattan to adopt a Bichon...only to find out she had passed away before we arrived. I told myself I would NEVER buy a dog. Adopt don't shop. Right? Well not when you drive home from Manhattan with crying 2.5 year old twins. Tinsy went to heaven? Chloe too? Why mommy? So, I called the puppy store near my house; Petite Pets. A lovely woman named Beth encouraged me to come in, "We have the perfect dog for you...he's a little older...his name is Griffin". I wisely came in without my children because I didn't want them to be let down again. However, I fell in love at first sight with this little guy. His sad eyes, his long curly hair, the fact that he was a "leftover". I promptly called my husband and had him bring my girls over to meet him. Beth was right, Griffin was the perfect dog for us. At the time, $1150 was more money than we could afford and frankly against my morals and beliefs but we were IN LOVE. Beth explained that Griffin had been heavily discounted because he was "older" at 7 months old. Now here's when I regretted my decision: this past weekend, after owning Griffin for only 5 weeks...he started to limp, and not bear any weight on one leg. Concerned, my husband brought him right in to Dr. Alison Rhein of Dix Hill Animal Hospital. Incidentally, Dr Ali is also the owner of Petite Pets. At that time she diagnosed our poor Griffin with Legge Perthes, a hereditary disease that needs to be surgically corrected. The xrays cost 350$ and the surgery will cost $2500. Wow! We thought, "I'm sure Dr. Ali and Petite Pets will DO THE RIGHT THING." Wrong. Very wrong. Petite Pets has offered to offset the cost by 1150$(the original cost of our Griffin). This means, our grieving family will be out $1700. This $1700 is probably NOTHING for the owner of two businesses in Huntington BUT for our young family it will be the difference between being able to afford pre-school, a family vacation or even Christmas presents. We know our sweet fur baby needs the surgery and therefore we will pay.

They care for your cat or dog, and my words probably will not do justice to how kind they are when…read morethey talk to you about issues you have with your pet. The pricing is a bit on the expensive side, but I don't mind spending the amount as my cat is my baby. The place itself is huge, and the bathrooms are spotless, and the whole office is like that as well. I completely trust them with my cat and give them five stars.

After years of good relations, and several pets, the last contact with Island Vet was aberrant on…read moreboth sides. They heard something on their voicemail that was clearly not meant for anyone other than me. I explained that to no avail. I hope it was just a bad day on both sides. The overreaction was regrettable. At their request (and I concur), my dog and I will not be back.

The entire staff is amazing . All the girls are so sweet with my babies . Victoria is always loving…read moreand caring . Always a pleasure with them .

Dr. Litwack and the entire team at Peace Love Vets are knowledgeable, trusting and caring. Dr…read more Litwack is so thorough he'll spend as much time as needed and explains whatever is going on with your pet. Highly recommended!

A+ service at North Shore Veterinary Hospital! My cat was…read morehurt by another cat late night so we couldn't call until the morning. They told us to bring him in any time. We had him there within the hour and they fit us in to the schedule. The people at the front desk were awesome as were the vet techs. The doctor was also amazing and did a great job fixing up my big boy as well as reassuring my daughter who was very upset at the time. I know that the staff probably hear the same things from the people who bring in their pets but they all listened and treated us with kindness and as individuals. I recommend this office to anyone who is looking for a place to bring their pets. We will definitely be back.

These are not even a days worth of animals they have helped save. They are always willing to helpread more

I would give this vet NO STARS!!!!…read more I truly wish I had read the reviews before bringing my cat here. This was one of the most distressing veterinary experiences I have ever had. I brought my Ragdoll in because she was clearly not acting normal - she was in pain when picked up, unable to jump, and not using her back legs properly. I also explained that my other cat had attacked her multiple times over the past week and had ripped out a chunk of fur under her left ear. She was understandably anxious and nervous. Instead of approaching her calmly and compassionately, there was no visible effort to soothe or gently examine her. The doctor briefly felt her back, did not even examine the bald patch under her ear, and then walked out. Shortly after, a nurse returned and said the doctor wanted to prescribe pain medication and have us come back next week. I expressed concern that she had not been fully examined. I was then told the doctor was refusing to continue because he "didn't want to get hurt." I understand safety concerns, but handling anxious animals with care and professionalism is part of veterinary medicine. There was no attempt to properly assess her injuries or even discuss sedation or alternative approaches. When I requested X-rays due to her difficulty using her back legs, I was told they would not do them and that we would have to return another time. I left feeling unheard, dismissed, and deeply disappointed. My cat was clearly in pain, and we received minimal evaluation and no real answers. If you are looking for thorough, compassionate care - especially for an anxious or injured pet - I would strongly encourage you to reconsider before coming here. DO NOT TAKE YOUR PET HERE!!!!!!!

Just terrible - take your pets anywhere else…read more This vet is so highly disorganized and negligent, it's very concerning! My mother and I took two pets here on the same day, both were almost killed. 1. One was coming in for a routine spay. I was originally told she would need a cone as females tend to lick their wounds, but when picked up they did not provide said cone after asking for it multiple times. The care instructions were to leave her in a 'cold, dark room for anesthesia to wear off'. I did so, and checked on her shortly after to find a BLOODY MASSACRE all over the room, she had chewed through her stitches and opened her wound! I had to take her for a second operation to an emergency vet the within two hours of bringing her home to have her stitched up. Sure enough, that vet always provides female felines with cones for this reason! We called the following day to notify the staff what happened which could have been avoided with a simple piece of plastic. We thought they would take a little responsibility for this terrible circumstance, but instead have avoided speaking with us altogether. In fact, he called the cops when my mom showed up to speak with him in person....The cop was so disgusted by this, he suggested we write this review. 2. The second cat was brought in with severe dehydration and funky urine odor. I suspected it was a UTI, they gave some fluids and said to let him rest in his crate despite me calling hysterical stating he was walking into walls.... he was in full kidney failure when they released him... Had I not gotten him to West Hills, he would have died... GO ELSEWHERE

First time pet owner and I took my cat Thomas here. They explained everything to me a gave me a…read morevariety of options to treat him best. Took good care of him. Nice front desk staff and vet. Update: really appreciated the follow up call from dr.dratch. So glad I found this place

If you go here, please double check your itemized bill and advocate for your pet's care. Don't…read moreassume urgency will be recognized for you. I've brought my dogs here since I was a child, but over the last year I've had several negative experiences. I'm giving 2 stars instead of 1 only because Dr. Terrell usually provides excellent, realistic advice. They also have a kind and professional attitude. My concerns are with the overall care and office staff. 1. On three separate occasions, they returned my dogs to me from the back covered in feces. Each time, I had to ask to clean them up. 2. They no longer show itemized bills before charging, which leads to errors. The first time this happened, I was charged for for medicine I didn't receive. When I pointed it out, I got a credit on my account. At my next visit, rather than using the credit to pay for the bill, they charged me FOR the credit, so I ended up paying them the $50 they owed me. When I explained that it was a credit, she didn't understand. Mistakes happen, but it is basic math. Please go back to showing the itemized bill before patients pay. 3. My senior dog stayed there overnight with an infection on an IV drip. They said they'd give him antibiotics. When I called the next morning and asked about it, Dr Dratch said, "what antibiotics?" Our treatment plan wasn't followed. I started to cry, and he said "no wait we did, we just forgot to write it down." I am not sure what to believe with him backtracking and I fear that they didn't give him a shot at recovering with the medicine. 4. My young dachshund showed signs of back pain, so I called for an appointment ASAP. I was told the next available slot was two days later. When I called back begging for something sooner, they moved it up by one day. That night, he became paralyzed. I rushed him to an emergency vet, who sent us to the city for immediate spinal surgery. The next day, Dr. Dratch called to check in, which was kind of him - I really appreciated it, but by then it was too late. I now know that if my dachshund had received surgery before paralysis, his chances of recovery would have been much higher (80-90% versus 50%). He might never walk or pee on his own again. I'm devastated and wish the office had conveyed how urgent this condition can be, or at least referred us to an emergency vet or neurologist. Their lack of urgency made me feel like it wasn't an emergency situation. Now, I am so heart broken. I used to travel 20-30 minutes to come here, but it's no longer worth the inconvenient travel time. I appreciate the help I used to get from the vets and office staff, but there might be some mismanagement happening. I would really look into better training for some of the newer staff.

My sweet Athena.... at 13, she was considered a very old dog. Corsos are not long-lived. She…read morestarted having seizures, she was no longer the same. I made an appointment for a euthanasia consultation not knowing if medication would be considered. My heart was heavy trying to decide what was best for her. Thankfully Dr Howe listened to my fears and we spoke about Athena's long life and that it was okay to end her suffering. I truly appreciate Dr Howe and her staff. Their professionalism and care is apparent in everything they do. Two medications are given in the process, one to gently sedate and the other for release. Dr Howe was so gentle with Athena, talking softly to her. Dr Howe pushed the sedation, said something softly and quietly to Athena, kissed her head and then administered the second medication. I have never seen a doctor care for or respect an animal's life as she did. It meant a lot to me.

Such a sweet staff. My dog was so nervous and they were so patient & sweet with her. Dr. Howe was…read moreso awesome and gave me some great options to help accommodate my aging girl.

Recently brought my 3rd dog to this office for her first visit. She had a complete physical and…read moretest results were provided promptly. This vet is very knowledgeable and compassionate. The staff is friendly & efficient.. They have been wonderful in providing the special foods and supplements that my dogs need at very reasonable prices. My dogs are treated as if they are the only patients of this office and after all, isn't that the way we all want our precious pets treated? Now all 3 of our dogs are patients of this office. Wait times are minimal and they also do home visits and are always available in an emergency, even at 1am with our adopted mill dog vomiting. Excellent advice always Thank you Dr. Heller & staff for taking such great care of our 3 Tervurens.

Negative stars. Dr. Jason Heller is condescending, arrogant, racist, rude and I am unsure of how he…read morestill practices. I brought my cat to him and he stunk like marijuana. I heard him screaming at an employee to the point I asked another if they would like me to call 911, to which they mumbled "no that's okay he is always like this" He spoke down to ne and spoke as if he was the end-all, be -all of veterinarians, told ne that both my cat and MYSELF could "use another wall around the block" because we are both "unhealthy" - I am chubby but also I don't go to animal doctor to be critiqued on my weight. This nab thinks who the heck he is and, my cat did NIT get better after his treatment and I had to go somewhere else only to find he was misdiagnosed. Unless you want a man who is screaming at his staff, stinking like pot, insulting both you and your pet, I would pass on this one. I was so upset when I left and I cannot believe he has any good reviews.