Two employees came out to look at the car. The technician kept putting his greasy hands all over…read morethe paint on my car. I asked him several times to not do that, and even got out a fender cover to protect the paint, and he still continued to do it. The other Prime Auto Glass employee kept asking him to stop as well. Bottom line, they would not fix the small rock chip because they said it had too many spider cracks radiating from it, and made a mess all over the hood and A pillar of my car. I took it to a competitor, and they fixed it with no problems. I will NEVER go back there. EVER!

I went here to get my tint done and they had a decent price so I went here. I got here at a…read morescheduled time of 11 AM which I left the car there and expected to pick the car up about 3-4 hrs later (which is a little long for tint lol) they didn't finish the tint until 6:00 PM even after the shop had closed at 6. This took way too long and they didn't even give any updates until I called my self.

These guys are fantastic. The people who work here are very helpful, very knowledgeable, and gave…read moreme great service without pressuring me into unwanted services. The product quality is also exceptional. I'll definitely be using them again anytime I need tint done on my vehicle

If you are looking for a real tint job, these are the guys…read more I recently purchased a vehicle at had it done at a different tint shop. The tint job looked awful. The tint did not go the edges of the window (almost 1/4 inch from the edge) and the shop that installed it told me they couldn't do anything about it. They said the machine that cuts the tint, does this always, and there was no way around it. I called and spoke to Josh, and he explained that what I wanted was a "shaved edge". It is a method that's actually old school, and it is where the installer "shaves" the window right at the edge to create a super clean look. I ended up having them tint my vehicle, and it looks incredible. Super laid back people all around, and a way nice shop. Sucks i had to spend almost 500 to find all of this out. Hopefully this review helps someone avoid the same mistake.

Amazing communication and service. Team shared multiple options and we landed on a fair price. I…read morewill bring all my future jobs here as well.

Got all my windows and windshield tinted. Super great service, very helpful and kind and great…read morepricing as well. The car looks great too!

Vic is the real deal! If you want the short version, I had an amazing experience, and you should…read morestop looking for someone and call Vic right now! Trust me, you don't need to look any farther. My 97 Land Cruiser had failing tint on every single window. The old tint was bubbling, cracking, torn, and discolored. It was an embarrassing mess. More importantly, for this review, it was a mess that nobody wanted to deal with, because removing old tint is not easy. I was actually turned down by two other tint shops before I found Vic. Vic didn't even flinch. And he did a PHENOMENAL job, tackling this dirty work and tinted every single window, including my new windshield and sunroof as well. If you take even three minutes talking to Vic, you will understand that he is the genuine article. He truly does care about his customers and doing a professional job. And he has the experience to back it up. Vic has been doing this for decades. He's the type of guy that will take the extra time to get it right and make sure that the job looks perfect. He takes pride in his work, and he's an honest guy. My job took him nearly 9 hours - the old tint coming off in little pieces. Sorry Vic! And THANKS!!! I could not be happier with the transformation that he did to my old Land Cruiser. Now she looks sexy again, and I absolutely love the tint!! I knew going into this that I wanted ceramic tint, and not the less expensive carbon tint. But Vic educated me on an even better option for the windshield. And I'm so glad I did it. It has practically 100% IR rejection. No heat gets through the windshield at all and that's what I need to protect the old plastic and vinyl and interior of this Land Cruiser. I want to preserve the interior as much as possible because I plan on keeping this vehicle for a lot longer. One more thing - Vic wants you to know that he is installing the film that you wanted and paid for. Some installers will sell you the premium ceramic tint and then install the cheaper carbon tint and you'll never know that you got ripped off. Without being asked, Vic brought an electronic device out to show me on my new tinted glass what the UV and IR measurements are, so I could be confident that he installed the better quality films that I paid for.

Spoke to Vic on a few occasions and discussed what I wanted and what I was looking to achieve. He…read moreexplained everything in detail and told me what to expect. On the day of the install he called me to quickly touch up on any last minute details or questions. Vic came out to my home and did the install in my garage. He did offer the option to bring my truck to his shop. After the install Vic called me to let me know that he was done. My truck looks and feels so much better with ceramic tint. Thank you so much Vic. I highly recommend you give him a call. His work speaks volumes.

So far, this company has a great response to my request and great communications. Hoping that we…read morecan do business together and complete my project. I will update review on completion of the task.

great job, and quick too. enjoyed working with them, will bring other vehicles here in the future.read more

Towed my car to V-auto care thought it the alternator! Ended up being the battery! I just replaced…read more2 years ago! Asked if they pro-rate it said no warranty ended in July! That battery was over 200.00! New battery was 355.00! Charged 69.00 to install! Could have gone across the street to walmart got battery for 149.00 and they would install for free! Longer warranty! This one they said had 3 year warranty! I have been going here for long time! But they have lost my business! My kids could believe how much they charged there mom!

Had my classic car at V Auto for a couple of months to fix a few things. It had a power steering…read moreleak. After two months I picked up my car and had questions about the repairs done and asked Cory. His response was he didn't know he didn't work on it. He really couldn't be bothered. So I took my car home after the two months and parked in my garage. Within one day, it was leaking oil now and the power steering leak didn't get fixed. I called and they said to bring it back, but the wife who is the at the front desk was acting like I was putting her (them) out. I asked her if there was an issue with me and if I was bothering her. She got extremely defensive and hung up on me. I literally just asked the question. Anytime I called there, she had a bad attitude. I reluctantly took the car back in and left. I started feeling unsure about them and my girlfriend took me back within a few hours to pick up the car. After the phone interactions, dealing with bad attitude and them being rude or defensive to me when I asked questions. I didn't trust them anymore with my car. When I went the office to get the keys, they told me there was a diagnostics fee of $132 which was not discussed with me when I dropped off the car. They refused to give me the keys without me paying for the "diagnostic fee", and I made sure they knew I was paying it in protest. They were belligerent with me and continued to be so with my girlfriend even as I was getting my car to drive away. They went so far as to calling me a f-----g baby because I excepted some level of customer service.

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

Great service, quick service with clean waiting area. Would definitely recommend. Did not feel at…read moreall like they were trying to price gouge. Really nice shop.

My car was getting so hot in the Utah summer heat. At times the light coming in the side made it…read morehard to see and keep the car cool. After contacting several locations, I opted to have tint placed on my 2013 Toyota Prius as a result of great prices, quality material as well as good craftsmanship. I was not disappointed. Currently loving the tint job and recommend these guys hands down. Posting in the hope of saving other people time and to remind myself so that I can recommend these guys to my friends and family I the future. Will tint my wife's car this summer.