I stayed at the Hampton Inn by Hilton in Batesville, Arkansas, for two nights while attending the…read moreannual Cave City Watermelon Festival. Our total after-tax cost was $342, and unfortunately the overall condition of both the hotel and our guest room did not meet the level of quality I expect from the Hilton brand. I actually emailed management during my stay with detailed photos and a list of concerns because, as a hotel general manager myself, I believe issues should be brought directly to management first so they have an opportunity to address them. As of writing this review, I have not received a response. The staff members we interacted with were friendly and courteous, which I appreciate. However, the property's condition and attention to detail were disappointing. In our guest room (Room 410), we found numerous maintenance and cleanliness issues, including: * Wallpaper peeling from the walls in multiple locations * Shoe prints and dirt marks on the ceiling * Handprints and smudges on the walls * Greasy fingerprints on the entry door and headboard * Black mold visible inside the HVAC supply vents * Hair, dirt, and debris collected along the edges of the closet, bathroom, and entryway floors * Scrapes and dents in the drywall near the entrance * A loose toilet seat * Uneven bathroom tile with missing grout * Noticeable carpet stains between the beds and in front of the dresser area The deferred maintenance extended beyond the guest room as well. Wallpaper was peeling in the fourth-floor ice room and around the elevator lobby, giving the hotel a worn appearance. Breakfast was another disappointment. We arrived around 9:38 a.m., just before the end of service. While I understand breakfast was nearing its conclusion and the food that remained tasted good, the dining area was extremely messy. Counters were covered with food debris, empty serving pans remained out, and overall presentation suggested that the area had not been maintained throughout service. Regular tidying would have significantly improved the guest experience. None of these issues alone would have ruined our stay, but collectively they reflected a property that appears to be missing routine preventive maintenance and detailed housekeeping inspections. For the price we paid, I expected a much higher standard. Hampton Inn has built a reputation for consistency, cleanliness, and quality, and this property unfortunately did not reflect those expectations. I hope management takes these concerns seriously, performs a comprehensive room and public-area quality audit, and addresses both the maintenance deficiencies and housekeeping quality control. The employees were welcoming, but the property itself needs significant attention to meet the standards guests expect from the Hilton brand.

Excellent customer service, clean and comfortable rooms. Good breakfast. All you need really. Not…read moremuch more to say I guess. I failed to get pictures but everything was nice.

On the outside, it looks fairly shabby. On the inside, it's not so bad and appears to have been…read moreupdated in the past few years. The room was comfortable and clean. I stayed there when a baseball tournament was taking place and the kids and parents were obnoxiously loud well into the night. The front desk should have stepped in but failed to do so.

My favorite hotel in Batesville. Far enough from the main street to be quiet yet one block from…read moreSt. Louis, which is the main street through Batesville.

It says select my experience.. well can't do it unless it had a 0 when we checked in it smelled…read morelike mildew then took my shoes off and found out the entire floor in the room was wet . Then we asked for a different room they moved us to the room right next door which was also dirty stinks like butt. Jessie went to take a shower and found feces in the tub . Looked like it has not been cleaned at all so GROSS SO WE HAVE DECITED TO LEAVE.. would not ever come back to the motel 6 in Batesville..

Requested downstairs when I reserved a king size non smoking room since I am disabled and prone to…read morefalling checked in and yep room upstairs, door handle was broken or put on there wrong had to raise the handle up for it to open instead of down. Opened up the door finally and stepped in and almost fell out because of all the cigarette smoke smell it was horrible. Walked on in and the floor was dirty and all stained up looked terrible. Was super hot so started turning on lights, one lamp was flashing so looked closer and the shade on it was broken and laying on the bulb where you could see where the shade was burning from being on the bulb. Looked at the bed, 3 half size pillows, the pic showed 5 large ones for a king size but was just me so was ok, also only a sheet and no bedspread. So tired so laid down and looked at the ceiling and seen the fire alarm wasn't there, it looked like it had been ripped down so just wires. Didn't use my CPAP cause didn't want to be forced that smoky air. Bed was so hard so didn't get but a few hours of sleep. Woke up early, while standing at the sink brushing my teeth I touched the sink and thought the whole thing was gonna fall on me, that would of been bad. Was going to make coffee but it didn't work either. Have stayed before over the years but they have let it just completely run down. They need to close it and fix it up or shut it down. Don't stay here, I will not be back there. I will pay a few more dollars and stay at one of the others.

The accommodations are outstanding. The food was superb. One of my favorite outfitters in Arkansas…read more Stan and Jan are amazing hosts and the staff and guides are second to none. My son and I enjoyed our hunts and will be going back in the future.

I reached out to see if I could surprise my son with a duck hunt after watching the fox nation…read moreclick on this lodge. The response when I inquired about the price was prompt and professional. Six (6) duck hunters at $1400 a day per Hunter, and a pheasant hunt for $600 per day per Hunter. $2000 per Hunter per day. Dad said if you have to ask you can't afford it, but I didn't know they do groups of six unless I asked. Sure looks pretty.

My self, mom, and two daughters ( 8, 17) all enjoyed ourselves in picturesque Mountain View…read more Our stay at the Inn was beyond expectations. The owner, Kevin, is an absolute genuine gem. He provided the best hospitality one could only hope for. Did I forget to mention his mad cooking skills. Definitely request his grits casserole. I never liked grits in the past, but his recipe changed my mind! The room was clean and I slept like a baby; super happy with the bed. I have back issues and woke up with no aches! If you're in the area and need a place to rest your head, the Inn at Mountain View is the place

We had a wonderful weekend at the Inn thanks to Kevin! The breakfast was outstanding! Everything…read morewas homemade and delicious! We met new friends and enjoyed the wonderful live music in the living room. Expect a real treat if you go ! Such a quaint and cozy atmosphere! We will go back again!

Nice hotel with a restaurant, bar, pool, kids playground and a cream store! It is well maintained,…read morereasonably priced and family run. Good place for families!

The good ...the Bloody Marys! The bad...the food service…read morehad a lot to be desired...took 1.5 to get food and some burnt. It seemed communication was an issue won't be back.

What a wild experience! It was a great room and we loved the ambiance. The bathroom was wild and…read morethe toilets had heated seats! There's no breakfast so plan accordingly. If I'm back in Batesville, I'm staying every-time.

From the owner: The Royal on Main is a boutique hotel located on Main Street in historic Batesville, AR. Built in…read more1897, this historic building has been transformed into 8 modern luxury suites.

Everything about the Inn is perfection. We made a last minute reservation for the Jade room because…read morewe have a toddler and he could be rambunctious. After a 7 hour drive the Inn was cozy. There is alot of room for the toddler to burn off energy. The host are gracious, warm, and kind. Our room was secluded with private entrance and back exit to the beautiful backyard and courtyard. Slumber was heavenly. The breakfast was bacon, any style eggs, hash brown casserole, coffee, mimosas, etc. We will plan a stay anytime we visit. It isn't far from Collins Springs which is a must see.

The host and hostess were very cordial and accomodating. Room comfortable. Very quiet as it was out…read moreof town a few miles.

We had stayed at this hotel before and had a very good experience, which made this recent…read morefive-night stay across three rooms especially disappointing. The property no longer feels like the hotel we remembered, and the overall cleanliness, breakfast, and customer service have noticeably declined. On our first night, we opened the pull-out sofa for our child and found Cheetos, Cheetos stains, and hair on the bedding. We had to go to the front desk ourselves to report the issue and obtain clean bedding. It was extremely unpleasant and concerning that the sleeping area had not been properly cleaned. We also repeatedly experienced problems with the new coffee machines, which produced poor-quality coffee with grounds in the cups. I reported the issue to three breakfast staff members and a front desk employee, but nothing improved. After checkout, we learned that K-cups were available at the front desk, but no one mentioned this alternative when we first reported the problem. The breakfast offerings have also declined significantly. There were fewer choices, little variety from day to day, bacon only once during our five-day stay, and no longer a juice machine. Cookies that were previously available at check-in were also gone. When my sister asked about the cookies, she was told they were only made depending on "who is working and if they want to make them." Regardless of whether cookies are guaranteed, the response felt dismissive and unnecessarily rude. The most frustrating issue involved a disputed towel charge. I was charged for a towel stain that I do not believe we caused and contacted the hotel to question it. After my initial call, I followed up twice by email and received no response for weeks. I eventually had to contact the corporate office to get someone to address my concern, and only after that--and a third email to the hotel--did I finally receive a response. The lack of communication was extremely frustrating, particularly given that we had already dealt with a significant housekeeping issue ourselves on the first night. Individually, some of these issues might seem minor, but together they reflect a noticeable decline in cleanliness, consistency, communication, and customer service. We understand that ownership or operations can change, but those changes should not come at the expense of basic guest care. Overall, this stay was a major disappointment compared with our previous experiences. The repeated housekeeping and coffee problems, reduced breakfast offerings, dismissive staff interactions, disputed charge, and especially the lack of follow-up from management left us feeling that our concerns were not important. We hope the hotel takes this feedback seriously, because there is a significant difference between the experience we once enjoyed and what we experienced this time.

We stay here 3 times a year and the staff is always wonderful. I needed a new room today but the…read morehotel was booked. F. Johnson, staff, got me a room!!! Thank you Holiday Inn!!