I always get a great massage from Coco. This place is kept clean. All the ladies are very professional and polite. I highly recommend getting a massage here. read more

Comfort Spa Massage - The price list and location information - Massage Near Me - West Covina, California

The things I enjoyed about this small locally owned massage place is they had a unique service of providing an exfoliating massage. I would suggest getting the exfoliating portion done first and using lighter massage , because parts were a little painful. The massage itself was nice. I even fell asleep during the foot massage part of it. The reasons Im giving a 1 star are for the following reasons: 1. they didn't provide water when you leave, which is common in massage businesses 2. Demanding for a certain quantity for a tip seems unprofessional to me. 3. The place has not been updated with towels and such. 4. The dogs from Petco can be heard through the walls. I understand there isn't much that can be done, but a suggestion might be to turn up the calming relaxing music or provide complimented ear plugs to mitigate the barking. 5. I didn't appreciate the massage therapist sighing at me when I asked her to put less pressure. read more

I am so sad to write this. I have been coming to this spa for more than 4 years, but tonight will be the last time. I walked in and first thing I said was I had problems in my midback. The massage was horrible. A whole bunch of oil, but my back still hurts. The worst massage ever! Spent my money on nothing. Wish I could do a dispute with owner, but it would be useless. read more

I am genuinely sad to write this because I have been coming here for four years and always had a great experience until now. Despite the mixed reviews, I have been a loyal customer because it is close to home and has always treated me well. I always pay upfront via Zelle and leave a generous pre tip of $15 to $20 every time. Last week my stepsister was visiting and we booked a 90 minute couples massage. My massage was fantastic and probably one of the best I have had there. Unfortunately her experience was the opposite. The therapist left the room multiple times for two to three minutes at a time and ended her session about six minutes early. She understandably chose not to tip. When we were leaving both therapists followed us out and confronted us about the tips. I explained that I always tip generously and had already done so for my massage. They continued to press us, with one even arguing over my sister's decision not to tip for unsatisfactory service. I have never been harassed over a tip before and it was uncomfortable and embarrassing. I have been a loyal almost weekly client for years, but this experience left a bad taste in my mouth. I cannot support a place that pressures customers for tips, especially when the service was not delivered as promised. Sadly, I will not be returning. read more

DONT GO HERE!!! The massage therapist watches movies on her phone with her Bluetooth in her ear while trying to massage you. So disappointing!!! While facing down During the massage I felt she was distracted because her hands felt light at times and she would use one hand at times instead of both. I kept Turning around to see what she was doing and then she would quickly move her hands as if she was hiding something. (Her phone). Then I could hear a slight noise of talking. Didn't realize it til later when I was face up she had her blue tooth in her ear and this bright light was shining on her face and I ask her why are you on your phone? And she said no. Trying to deny it! Also, she kept leaving the room for long periods of time. My 60 min massage was probably really only a 50min. I complained to the front desk lady about her and she didn't offer a discount. She did Nothing. And she even asked if I'm going to tip her. I said of course not...the whole time I didn't relax feeling her distracted and interrupted me by glancing at her. It was horrible. Never going back. Guess they don't need business. read more

I came back to this place to see if it was any better from before. Last time I came they said I could pay with a card, NEVER SAID THERE IS A FEE! Fine, well then I paid cash, I had no money left to give a tip. They made soooo much fuss because I did not tip. NEVER HAVE I HAD THIS EXPERIENCE. I told them I was not going to pay to use my credit card. Now bringing it to the present. I recently went again to give it a try, prepared with cash and tip. The massage? It was horrible!! I have had better. She gave me a rub down, not a massage, did not do the arms, the feet, and the front part (neck, chest and shoulders). And... she constantly left the room and was gone! Was she having a cigarette break? Never had I had such a horrible experience. I would not have tipped, but I did because I didn't want to hear them cussing me out in their language. I will never go again. I do not recommend this place! read more

Well, I found this spa, no appt. Necessary. I asked about pricing, friendly but pointed to the posted sign. I agreed. They asked for money upfront. I paid. Massage was 2.5 out of 5. But not unhappy. I wanted to leave a tip, I asked for change for $20. The lady handed me $5 back and said, "No $15 tip for her" and turned back. $15 would be 36%. I took the cash from her hand, and left $10 which was 24%. It was rude and poor customer service. read more

Great experience! The spa is clean and relaxing, and the massage was amazing--professional, soothing, and really helped release my tension. Highly recommend! read more

#1 Massage place I drive all the way from Glendale it's very perfesional place I got back pain and this is the perfect place to go to been coming here for long years and I recommend this place a lot read more

TALK ABOUT TOTAL CRAP. This place doesn't even deserve my one star. Not to sound like a whiney baby but seriously this place is total... toilet bowls. First off, I called before hand to ask if they can take 2 60 min massages. They said yes. So we went. My mother in law and I show up and immediately they show us the "menu" but the lady is literally repeating "only 60 minute scrub or 60 min Swedish" didn't offer anything else. So we settled for the Swedish. She right away said "You pay now" which was weird because normally we pay after our massage (but not thinking about it, they wanted to take our money before a crappy massage) anyways, as she's cashing us out my mother in law asks if she could leave a tip on the card. The lady refuses anything lower than 10 dollars... which is fine, but first, at least do a good massage. She said we had to leave 20% tip. Which is dumb. But whatever. So we get to our room to get out massage and I kid you not, what I got was not a massage, it was a simple rub down. No effort whatsoever. Didn't even give me a head massage and my foot massage lasted like 10 minutes. I swear they just wanted us out... My lady kept leaving for some reason and leaving me there waiting... 10 pm was closing time so I get it, last people out must be annoying but that is why we called ahead of time. I swear when we left the lady legit looked at my ten dollar tip to make sure it was 10 dollars and didn't even offer us water or anything. They walked out with us and closed up. I will never go back... it was so bad we left there and had to go get another massage at Health Clinic Foot & Body massage in Rowland Heights! Best massage of my life! Ask for Amy for deep tissue! https://maps.app.goo.gl/Lu9BwyEmypmzzUap8?g_st=com.google.maps.preview.copy read more

The sad thing is.. I loved this place until tonight. I usually get a massage here at least once or twice a month for over a year now. I had every masseuse here and they're all wonderful, until the one I had tonight. I came in around 6pm and the hostess asked me to change and wait 10-15 mins which is fine. The massage starts and it's going fine, until she asks me to turn over and then massages my feet for a few mins and then tells me I'm done. She never massaged my head, neck, shoulder, arms, face while I'm laying face up. It's my favorite part and she skipped it. So I'm like ok, I get dressed and grabbed cash out of my wallet to hand to her. I see her standing outside and I gave her $8 which is a 14% tip, and I continued to walk towards the exit. She then goes, "oh sorry, $10." I turned around and said "I'm sorry, and check the cash because I thought I might have accidentally grabbed $1 bills and not $5 and (3) $1. It was $8 in her hand, so I said.. no, it's a tip, $8 and left. It's unfortunate that she ruined the whole experience for me and now I have to find a new place. A tip is a tip, but she's charging me like I needed to pay her $10 like wtf. The last time I came I tipped 25% because my massage was so good, but man.. this was horrible. This lady was one I never seen there before, she's very small compared to the rest of the ladies, just in case you want someone to avoid, it's her. read more

I already left a review and saw that the lady we interacted with replied to me, one saying we left which isn't true, we got there at 515 she told us to come back at 6:10 so we sat in the 2 chairs that they have outside and waited at 545 after the guy walked in and left she came outside and called us In and was about to take our temperature so we could get massages until she found out we wanted the $30 dollar massage then she told us she didn't have time. And since she tried to say the the foot massage is $35 dollars here is a picture of the price menu where you clearly see the foot+body for $30. I already left a review but let me edit it since I saw that the lady we interacted with replied to me, one saying we left which isn't true, we got there at 515 she told us to come back at 6:10 so we sat in the 2 chairs that they have outside and waited at 545 after the guy walked in and left she came outside and called us In and was about to take our temperature so we could get massages until she found out we wanted the $30 dollar massage then she told us she didn't have time. And since she tried to say the the foot massage is $35 dollars here is a picture of the price menu where you clearly see the foot+body for $30. read more

Comfort Spa Massage - Massage Near Me - West Covina, California

Massage is good.I always fell asleep during massage cuz massgae is good.The only thing I don't like is they ask for tip after massge so you decide how much you wanna give tip. read more

This place is very close to my home so I decided to come for a try. They wanted to take payment first which is weird but whatever. Then the lady starts work on my head, shoulder, and arms as beginning of the foot massage. She seems rushing, instead of nice slow smooth massage. But...no matter how she rushes, she still needs to do an hour isn't it?....lack of skill on head, neck, arm, and shoulder. Then she progressed to foot massage, she definitely has no skill or think I'm not worth for her to do real massage performance on me, she just rubs back and forth much, not really massaging. And she hands would slacks off, feels she's dozing off or very distracted. I looked at her a few times, she's playing her cell phone.... I asked for her name she said Luna. I would definitely ask for someone else next time. Very very lousy massage. read more

First time at this place and it was exactly what I needed. I called and they were able to take me right away. NANA made sure to pay special attention to all my aches and pains. I left this place stress and pain free. Thank you so much. read more

All the bad comments are true. Especially the horrible customer service. Massage was not bad but the whole experience was negative, and i will not be returning. the owner/manager is extremely rude and mean, and i didnt get the relaxation and bliss i paid so much money for. read more

Customer service is so bad. When I walked in, I told the lady at the frontdesk that I need a body massage service, she then asked me if I made an appointment and I said no since there was nobody picking up their phone (after several attempts) With a very apathetic, angry, unfriendly response, she said "no service for you!" I just want to be relaxed for the weekend but definitely, this is not the place to go. I should give them a "no star" review. read more

I had called to make an appointment the day before for 4 people and when when got there the time of my appointment they said they couldn't take us ! So for the card that said five dollars off your next visit. So the next time we went we showed the receptionist the code and right away she had an attitude saying that no the card cannot be taken. She kept insisting that that card could not be taken and was arguing with not only me but her coworkers about taking the card with the discount. She only said that the service will be full price. I totally do not recommend this place!!!! read more

I would like to start off by saying it had been a year that I had visited this massage place and I WONT be coming back. The massage was decent. Towards the end of the hour the lady giving me a massage touches my belly and says to me "hey u like hamburgers and pizza right?" I was dozing off that at the moment she caught me off guard and I couldn't believe she had just said that. She then proceeded to say, "Americans like to eat too much pizza and hamburgers." Just know that this American will take her business elsewhere. read more

If you want someone to gently rub like a fetus then this is your place. I on the other hand want an adult massage & when I say HARD, I mean it. I left more stressed and tense then when I arrived. And then I tried leaving a $5 tip since I wasn't pleased but didn't want to embarrass her & then they stopped me and demanded a $10 tip! I gave the $10 and fumed out of there. It's so close and convenient but I'd rather drive farther away for a quality massage. read more

Late evening, (8ish) I called for any availability to get a massage. I was accommodated and I was very satisfied with my 60 mins massage. Staff was nice. The only weird thing was, I was asked to pay for my massage upon arriving. Not after service rendered. Place was clean. I would recommend read more

Absolutely recommended. Amazing massage, relaxing and complete. The environment is relaxing and the staff is kind. The girl who gave me the massage, Alis (I hope I didn't misspell it), was lovely and very good at it. The place is clean and very welcoming. Prices are good. See you soon! read more

Comfort Spa Massage - Massage Near Me - West Covina, California

Had an appointment in the morning. As soon i arrived they let me pay, i am ok with that. The one who give me massage , popped my back a lot! It feels soo good! She massage my back aggressively but I am ok with that. I will come back;) read more

This place has low rating due to previous owners. We had a great first time experience! Place was clean, with very friendly staff. I literally did not want my massage to end. Loved that I was able to be in the same room as my boyfriend. The only thing that bothered me was the noise from people walking by, but staff did make an effort to be quiet. Hot rocks were a huge plus! read more

Good environment. Awesome massage and felt relaxed! Highly recommended! Don't miss it! read more

Comfort Spa Massage - Massage Near Me - West Covina, California

I always get massages at this location and I'm very satisfied with the service except for last time I had a massage done by Coco she needs to be trained on how to give massages she does not how I waisted my money. That's the only reason I asked for her name to make sure I don't get her next time if I go back. I really hope the owner pay attention to the review and train her well. read more

Best relaxing massage and cupping therapy. Highly recommend we will be back soon. Front counter lady was attentive and was seen immediately

Woke up today and decided to come for a massage, walked in as soon as they opened and got the full body 1hour massage $40. It was the best! They are taking all of the necessary precautions (masks, sanitizing). I felt very comfortable and the massage was great!!! Will be back soon :) 5 stars! PLUS even got entered for a special raffle and received 2 gifts, DEFINITELY RECOMMEND! read more

Comfort Spa Massage - Raffle gifts :) great service - Massage Near Me - West Covina, California

A very nice massage experience, will be back! I called ahead to make an appointment and they were very nice. When I arrived at the store, the lady was patient in introducing the massage programs available in the store for me to choose from, and there was no sneaky charge. The whole environment is good, clean and comfortable. The person who helped me also asked me where she needs to pay attention. Love it! read more

Good massage. Love the pressure point. Last time we went the masseuse would stop our massage every time a new client walked in. Super annoying read more

We ordered 75 minutes massage for $50, but received only about 60 minutes top. My masseuse was 10 minutes late and she was in and out of the room while we're still in session. So they cut our time short and the massage was just okay. There wasn't enough pressure just a lot of oil. We tipped them $10 each, but they demanded more tips. It was so awkward because they wouldn't leave the cashier area. All three of them just stood there wanted more tips. They probably thought that we're just tourists, let's suck as much money out of them as we can. We will not return to YY MASSAGE again when we return to Los Vegas. read more

Best quality message I have had since 2015. Highly recommend the one hour! Staffs are all great and polite. Very professional with COVID-19 rules read more

My boyfriend and I went in for a couple's massage today and it was amazing! Amazing customer service and the massage therapists were attentive and very aware of our pressure points and checked throughout the massage to make sure the pressure was not too hard. I would highly recommend getting a hour massage, if not more! read more

They do not massage your feet properly they just rub it in the same direction a few times.... Also, prices have ridiculously went up... they charged me $10 for an "Extra" 10 mins of massage... I was not impressed and I find it to be very sneaky. I will not be going back. This was the spot but not anymore I found a new place with decent prices and better quality massage :) read more

Jenny had good strong hands!! Been quite awhile since my last massage and very much in need due to heavy stress. I did the 30 minutes foot and 30 minutes full body. Amazing!!!! The price was wonderful at $45. There is a $5 for leg scrub. The shop was clean and well decorated. I enjoyed the peacefulness and a Wonderful massage. Felt pampered. read more

I had the best experience the first time i came to this establishment. Today, wasn't the same experience. From the moment walking in the lady was rude that my chip wouldn't work on my card so i zelle and was ok sending the extra $2. I did not feel relaxed since the moment i walked in. I understand that Petco is next door but having to hear dogs bark for an hour straight without any accommodations to the noise or even mention anything of that. Once massage was over they didn't let me leave without tip, once i tipped they got really offended by the amount and say it's a mandatory $10 tip that i paid for the service with the $77 If It's mandatory then maybe charge in the beginning rather than cornering and being rude at the exit I tipped that amount due to the experience and what i felt was appropriate, especially since i wasn't even relaxed. Probably would not go back due to the rude experience. Super disappointed because i loved this establishment the first time i went. read more

Very excellent massage session today, really kind and welcoming also nice deep and hard massage as I request would definitely recommend. I Felt brand new after the session five! read more

Comfort Spa Massage - Massage Near Me - West Covina, California

if your looking for bones to be cracked and knots to be tackled, this is the place. This is a small venue tucked away in a small plaza. I opted for the body massage and cupping. My first time , I got a deep tissue massage which left me sore for several days (which is to be expected) BUT it did take out the kinks and pain. The second time, I opted for something a little softer which helped me relax. This is an oil massage so be prepared to strip down to your undies. They offer private rooms and scrubs for an additional cost. read more

My therapist was Luna and she was amazing! I will definitely recommend this spa and will 100% go back this week. Hot stone was included in the rate while other spa requires additional payment for that. Price is also affordable! Glad I saw this spa while I was walking in the area. read more

I went in looking for a nice relaxing massage It was the worse one I ever had ! 1st the make you pay up front 2nd the lady doesn't not know how to massage legs or feet, 3rd she was pounding on my back like I was a cave woman !! I don't recommend this place at all save your $$. Go somewhere else read more