Went to Sit & Sleep last night to shop/purchase a mattress. Mike Gonzales was our salesperson. I…read moredid a bit of research before I came to the store, knew I didn't want to spend Tempurpedic kind of money for a mattress I could find that would be comparably as good for half the price or less. I told mike the firmness we were looking for, the type of mattress, why we needed these specifications, what kind of frame we had and so on. Mike took us right to several different options that we tried, narrowing our selection as we went. In probably less than an hour we bought the mattress we liked the best and scheduled our delivery. Our overall experience with Mike and Sit and Sleep was great. This is in stark contrast with the previous days visit to Mattress Firm on Main Street in Hesperia, Ca. (see review https://www.yelp.com/biz/mattress-firm-hesperia-hesperia-2?hrid=F8bPuoPPgWzJt8-Y5YuBMg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) ) The manager of Mattress Firm, some clown named Rigo, told me and my wife that the question we were asking was irrelevant. A little advice to Rigo is that when I come into your store to give you my money rule #1 is that everything I say or ask is relevant. Thanks to Mike at Sit & Sleep for changing our minds about the mattress business.

Monica at Sit 'N Sleep provided first-class service. From the moment we walked in, she was there to…read moreassist us with all the different bed options that perfectly fit our lifestyle. After over an hour of trying various mattresses, we found the perfect one, thanks to Monica! If you need a new mattress or furniture, she is absolutely your gal!

Ok so I haven't shopped for a mattress for some time. I went to Mattress Firm and thought I can…read morejust buy and load my truck with a mattress. Not the case. I was disappointed BUT... TIM WAS AWESOME! Tim provided the best customer service and was just an overall wonderful person! We purchased the mattress and he made arrangements to have the mattress delivered the next day (Sunday). He made a few calls to ensure we received the mattress in a timely manner. It arrived the next day before noon. Thank you delivery drivers! Tim was wonderful! Thank you Tim! I wish I could give you more stars!!!!

I went in on a budget, and when they try to upsell me on a mattress, I kindly rejected it. But upon…read morehearing that I was not looking to spend much customer service from associate decreased, and he became discouraged and even frustrated with my presence. If I recall correctly, his name was Rafael.If these associates are commissioned employees, they don't do a great job of hiding it. I went over to sit and sleep, and they were able to accommodate my budget without any judgment. Thank you.

Staff was friendly both on the phone and in person. Selection was ok but we would have preferred to…read moresee the items in person rather than looking through a book.

Had a broken piece of furniture, took it in to get fixed and they treated me as I had bought it…read morethere. Extremely nice and friendly environment. Best customer service I've ever received. I can only imagine if I bought furniture there how they would just take care of you. Special shout-out to Monica, Valerie, Alan, Fernando and Neri. -Ruben Gomez

I just moved to Hesperia about a month ago. Needed to find a bed frame for my room went to a couple…read moreof furniture places but they were to expensive or when I would go they said they'd be open till 7pm but when I showed up around 5:30 or 6pm they'd be closed so I finally ended up coming to Devon's Furniture Warehouse both the husband and the wife were really nice people. She showed me different varieties of bed frames and finally chose one that I really liked. In picture the bed frame looked nice I was a little iffy about the headboard thought it was gonna be to light for my taste, but when I received my bed frame and I build it I looked amazing I loved it a lot. Also it's a really sturdy bed good quality as well. Holds me and I'm a big dude haha. Plus it wasn't expensive at all. Happy with my purchase! Goes well with my Batman setup

This is the best place in the area to go and get furniture. What an amazing staff here, helped us…read morefind the perfect bed for my daughter. I tell everyone I know to go in and look around. They have made my daughter extremely happy.

Pretty sure it's closed. Stopped by on a Monday at 1pm and door was locked. It was a glass door so…read moreI looked through and the place was empty.

Great customer service and great selection with lots to choose from. They also have several…read morecatalogs to look at. Prices were fair. It has a very large showroom and a warehouse in the back.

Great experience! Jasmine was friendly, helpful, and made the process of buying my dining table…read moreeasy and stress-free. She answered all my questions and helped me find exactly what I was looking for. I'm very happy with my purchase!

very good service reasonable price they'll match other I recommend this furniture storeread more

Outstanding customer service! Ynez answered all of my questions before I drove there. I needed a…read morecustom size for my rv. Ynez and her team were able to order, deliver and install my new rv mattress within 24 hours. A large variety of mattress sizes and styles, all at very reasonable prices. I will definitely shop here again. I highly recommend this business!

Purchased a full size mattress with Amazon it was poor quality, smaller than a full size. I will…read morethrow it away as soon as I get better quality mattress. Totally unsatisfied customer!

This place is the best furniture store in the high desert, very friendly, helpful, great selection…read more!!!! I go here all the time. Thumbs up !!

I had a great shopping experience thanks to Casandra! What an amazing sales lady with good taste,…read moreand knew exactly what I was looking for. Those sales people are hard to find! She explained every detail of the furniture, walked me around to compare, and saved us money by caring for us, her customers. She worked hard for us and never got frustrated or inpatient. Absolutely tireless! I've had a bad experience at this store a few years ago, but I love ASHLEY Furniture, so I thought I'd give it another try. I'm happy I did. Casandra, if you read this, Thank you again for your time and your fantastic sale skills in furniture :) So, to anyone who is visiting Ashley Furniture, ask for Casandra, you will not be disappointed!

I had one of the worst customer service experiences at Ashley HomeStore in Victorville, CA. On…read moreSeptember 14th, I purchased a sectional for $603. The very next day, the sales lady contacted me from her personal phone (which was already unprofessional) to tell me they had oversold the sofa and would need to issue a refund. I waited two weeks and still hadn't received anything, so I called the store--only to deal with lies and excuses. They kept saying my refund was "processed," but it clearly wasn't. Half the time they didn't answer the phone, and a few times they literally picked up and hung up immediately. I live an hour away, so going in person wasn't realistic. Customer support told me I had to get the refund directly through the store. My bank said a dispute would take up to 90 days, so I was stuck depending on them. After two and a half months of getting the runaround, I finally filed a complaint with the Better Business Bureau on Monday--and suddenly my refund showed up on Wednesday night. It should NOT take a BBB complaint for a company to return money for an item they never delivered. The whole situation was stressful, drawn out, and incredibly unprofessional. Next time I'll just shop at Living Spaces.