Hubby & I came into town for my class reunion. Our room was clean & spacious. The bed was comfortable. We were on the 3rd floor & it was pretty quiet. I used the hot tub. It was nice but not quite as hot as other hotel hot tubs I've used. Breakfast had a decent variety of hot or cold items. When checking out, I informed the housekeeper that the tub faucet was dripping & she said she would tell the maintenance guy right away. We would return here. The price was reasonable. read more

The room was clean and comfortable. The rate was reasonable. The front office staff was polite, friendly and helpful. Easy on/off to highway. read more

sheets were dirty as in not even washed. they appeared to not even have been changed from the precious stay. front desk clerk was very rude and grumpy. bathtub had obviously not been cleaned. dirty just dirty read more

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Okay hotel. Check-in was fine (the woman who helped me was sweet). The room was mostly clean and organized. There was a fridge, a microwave, a hair dryer, and a closet with an ironing board and clothes hangers. The WiFi was fast and reliable. The room was spacious. The problems are: 1). The heating system in the room wasn't good. The room didn't warm up quickly and effectively. There was a cold gust of air coming from underneath the heater. Also, the heater was right next to the curtains, and the curtains were so long than they ended up blocking some of the hot air. 2). The coffee-making machine was quite dirty, so I didn't use it. 3). I was awakened in the middle of the night by some insect buzzing on the bed. 4). Some areas, such as the bathroom door, needed a repair job. See photo. Overall though, this hotel is worth it for the cheap price. You get a fair return. read more

Comfort Inn Anderson South - Hotels Near Me - Anderson, Indiana

Pool is best part of place. Rooms smell, not sure if its the help smoking or vaping in room. We do not smoke at all. But room smelled of smoke when we walked in. Breakfast is pretty nasty. Not sure the attendent cared about the food. Whats up with the tip jar for free Breakfast? It was a place to sleep thats about it. read more

Dump, no hot water. Told at 3pm after check in water will be fixed in 30 minutes. 7pm not fixed going to get parts. 905 pm not fixed.

Man, where do I start? Or should I!?! I check in and couldn't tell the front desk clerk from the straglers out back smoking. Finally after waiting for 2-3 mins, one of them motion to me to, "hold on." So, I wait and she finally gets to the computer and apolgize about my wait. I get checked in quickly and off to my room. I walk in to a horrific odor of a strippers purfume, with a hint of smoke. Mind you, this is a NON SMOKING hotel. I was to tired to go and complain and switch rooms. It is such a pain in the ass to go through the whole check in process only to be greeted with a sub par room and have to go back down and do the check in process all over again. I decided to tough it out, and deal with the smoke. I unpacked and pulled my laptop out and proceeded to sit in the computer chair, but noticed grease marks all over the chair. It looks like some one lathered up in lotion and sat their all day browsing the net, GROSS! Still, not worth going down to the front desk. I hop in the shower, the bathroom was the most clean part of the whole room. I went to take a towel off the towel rack, and it FELL out of the wall, no kidding! Overall, place is a dump. I am a diamond member at Choice Hotels. And I can count on 1 hand how many times it has meant anything. Only time it;s worth a damn is if you stay at a Cambria Suites, or a Ascend property. I stay for the points, and rewards. If it wasnt for those, these properties wouldnt exist. Stay if you must, but run if you can! read more

Comfort Inn Anderson South - Some kind of funk on the bathroom door mirror - Hotels Near Me - Anderson, Indiana

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Other than the cockroaches that woke me up at 6:45 am crawling on my pillow, this place was f--inf nasty!!

DISGUSTING!!! They obviously do not clean their bedding. This is just from one side of the comforter. No smoking yet there is a cigarette burn! They obviously do not care about their guest and what bedding they leave for them to sleep on. read more

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I wouldn't recommend based on their poor customer service. The lady I just spoke to on the phone hung up on me. I'll never be back up that way but I'll be sure to stay ANYWHERE else. read more

This hotel was the one we picked because it looked decent online and the price wasn't too bad if you pre-paid. The room and hotel are a little dated. The room was an okay size but the furniture and appliances showed wear. We checked in early in the evening and went to go meet friends. When we got back to the room and opened the door we were greeted by a strange odor. I went to warm up some leftovers for a quick snack when we noticed that there wasn't a microwave in the room. Then we started to hear the dripping from the faucet in the tub which lasted all night. The saving grace for the room was the bed. It was very comfortable and we were able to get a good night's rest whuch is actually the most important part. The breakfast was your standard hotel fare. You get four small waffles instead of one large waffle. The had blueberry and regular flavors. There was also sausage links and fried eggs. The pastries were a little stale though. Overall, the stay was okay. read more

Comfort Inn Anderson South - Hotels Near Me - Anderson, Indiana

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Is this the comfort inn or bed bug central? The b at the desk named chastity was VERY respectful and helpful until it came to vouching for the "cleanly ness" of the hotel. We found bed bugs in all of the beds, carpets, and blankets. Don't believe me? Strip the bed and feast your eyes upon the blood stains. We expected to get our money back but the once present manager was no where to be found. We said we wouldn't say anything, but they said they'd fix the problem. If you expect clean try the best western plus down the road. read more

Comfort Inn Anderson South - Hotels Near Me - Anderson, Indiana

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Stay for one night, bed was okay.. But feels like a full and not a queen. Really small closet. A/C don't work as well, not that cold. Ventilation in bathroom is really loud. Blood on the other queen bed....Room was clean and didn't have any weird smell. read more

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I was in town for work for 9 days. I had paid for 11 the next morning I noticed $100 charge on my card they said it was for insurance I said fine the next day there is a $299 charge on my card the following day at $289.40 charge on my card, I'm not even staying at the hotel anymore and they were still charging my card this morning. I am back in the state in which I live and this morning appeared a $10.14 charge on my card. So far they have charged me $1277.05 , trying to get a hold of a manager is nearly impossible. I've been told I needed to check out which I did. I should've turned in my cards which I did a manager will call you back well this is day two of calling them and still in here. I haven't heard anything from a manager nor have I been reimbursed , my company stays there we have about 80 employees. This is a burn. They charge me almost double and they're still charging my card now I'm gonna have to go cancel my card and see if I can get reimbursed how to go about getting my money back very unprofessional. And very dishonest. Be careful stay elsewhere. I hate to even give them one star because they don't deserve it. Please, for your own sake, do not give them your credit card number. You'll get more than a room you'll get a headache and a debt that you don't deserve. read more

I have a King Suite and a Queen Single for my in laws and my wife, kids and I reserved for the near future. Ill take plenty of pictures. This will be another really bad look for Choice Hotels if these reviews pan out. I booked the rooms on Choice Hotels 4 star rating on their website. Ill be let you know how our stay goes *fingers crossed* read more

The staff was stellar. Tasha and Wendy were marvelous and helpful. Great pool area. Wonderful lobby and breakfast area. The rooms are a little "beat up" but clean, nothing to really get all bent out of shape over. read more

Dirty bad a/c stuff running down walls in bathroom lack of cleanning going on here horrible!!

Very nice room and pool. Pool could use some improvements, water was leaking through the ceiling. Workout room was nice. My only complaint is some of the staff. They came across quite rude. They eventually apologized for their behavior, but it was still very unkind of them. Other than that very nice hotel. read more

First of all. I have a service dog.... As you know by the Ada you are supposed to allow him at no charge. This guy who owns the hotel didn't want to allow him. Wanted to charge a pet fee which is also not allowed by Ada rules and regulations. He also wanted to charge for a second person in the room which is a total crock. Everytime we left the room we had to go back to front desk to have our keys remade. Not to mention the front desk clerks have got to be the rudest and trashiest cussing non professional people I have ever come in contact with. The room over all is ok. The shower water drips non stop. The house keepers slam doors cuss and carry on as guest are walking by. I highly wouldn't recommend my worst enemy staying here read more

The best thing about this hotel is its people. The night desk clerk Sarah was above and beyond helpful. My elderly family member couldn't do the stairs, so Sarah kindly, quickly, and efficiently changed us to first floor room. The manager Ramy is full of hospitality and friendliness. Other than that the rooms are acceptably clean and comfortable. read more

What a horrible experience. We just finished up a stay at Comfort Inn in Anderson, IN. If I could, I would give this 0 rating. By far the worst "Choice Hotel" I've ever stayed. This hotel needs to be removed from the "Choice" selection. The room was filthy, the staff was rude and seemed to only think of saving money. We stayed here three nights only because the other hotels were filled. They didn't "clean" our room each day - only picked up the clean towels and pulled the blanket/cover on the bed. Didn't clean the toilet, sink, counter top; didn't leave clean towels. After the second day of this, I spoke to the desk clerk and told her what was happening. She did "take care" of the situation. We are used to "Choice" brand being top notch, but this place was awful. The dining area had ants crawling all over the wall. This negative experience will influence me when making a choice where to stay on our next trip. By the way, I contacted Choice Hotel and did not receive a response. read more

I booked this hotel room because it was close to where my family lives and the price was right. It wasn't cheap by any means. Upon arrival the closet door was off the hinges and fell completely off. The smoke alarm was hanging from the wall. The pool which was supposed to be heated was not. The elevator smells like cigarette smoke and the Hot items on the breakfast bar were cold. As I was packing on Christmas eve, I inadvertently left to clothing items in the closet. I discovered it on my drive home and called the hotel immediately to inform the management. They gave me the runaround saying that my things may have been locked up in housekeeping and then when I called again A second manager said that they didn't find anything but housekeeping would be in and they would ask. Nothing was found and I am 100% certain that a housekeeper in Anderson Indiana is walking around in my soft surroundings shirt with suede shoulders and my cashmere infinity scarf. I made more than six calls and to know avail. Management was not helpful at all. read more

Bad experience. Received a quote on a room late last night from a non-professional employee. Despite the feeling that I shouldn't stay there, I went against my better judgement and it was late, we were all tired. We parked, unpacked my family with luggage, 5 minutes later walk in and suddenly that gentleman left and I had their other non professional employee..... Who wouldn't give me that rate. Really?! I'm not making it up. She refused, said she had no idea how he gave me that rate. It wasn't a great rate in the first place considering it's a crappy, unkempt hotel, with low grade employees. We even smelled weed when we stepped out of our car, just for icing on the crappy cake. We walked out, repacked the car at midnight with two overtired kids, and drove 4 hrs home. I believe she though I'd pay that price since I was in there already w my kids. Of course you can honor that rate, do you think I'm stupid? Nope. Not recommend to anyone. read more

Nasty place, do not stay here. My daughters bed had blood in it that we did not see until the second night. The bed was not changed between guest. The room and A/C smelled of smoke and there are 2X4's holding up the counter. Remote, phone, edges of walls and the floor was built up gunk. All the printed material in the room looked like it was from the 80's, nasty and brown. Floor was dirty and there were cigarette burns on the edge of the shower. I asked to bed refunded for just the nights my daughter slept with somebody else's blood was was only given one night. Apparently they charge $69.00 for the privilege of sleeping in another person's blood. STAY AWAY FROM COMFORT INN IN ANDERSON, IN. read more