More than a furniture store, Reid Furniture is an Experience, a destination! Customer service is…read moreExceptional! A hidden treasure in down town Petoskey! When walking into Reid Furniture you are greeted by a friendly salesperson that is not going to hound or stalk you while you are looking around. There are three levels of unique furniture and home décor! I have to say that the buyer for the store has a real eye for finding pieces that are truly unique and brings something different to the area that the big box stores are incapable of! A customer will know that making a purchase from here, their neighbor is not going to have the same furniture and décor sitting in their living room! Great Prices, Quality Furniture, Awesome Customer Service and No Gimmicks! I recently was in the market for a new living room set.....I was on was on my way to one of those big "box stores" to make my purchase and was told to just stop in and see what Reid Furniture had. I am so glad I did..... I fell in love with an overstuffed chair and ottoman, however wasn't crazy about the fabric. The salesperson was quick to let me know that I could pick out my own fabric for the chair for the same advertised price (who would have thought.) I ended up not leaving the store and ordering a sofa, 2 chairs, ottomans and two side tables for my living room. Reid Furniture delivered it in a timely manner, had very professional delivery staff who brought everything in the house, set it up and guess what.....No delivery charges! From start to finish, Reid Furniture was Top Notch!

Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

Purchased a mattress today!…read more Although we love the mattress, the biggest reason we purchased it was not the quality of the mattress, but the exceptional customer service we received from the owner. We visited several furniture/mattress stores in the Gaylord and Petoskey area. Great Rooms is by far the best place to go if you want to be treated treated like family and get a fair shake. You won't find that service at Art Van or other big box stores. Probably why they're going out of business now... So don't waste your time going elsewhere, just stop in here!

Wow, wow, WOW! We were looking for a reclining couch and were looking for a specific color. We…read moreknew exactly what we wanted, but needed help finding it. We also had a ton of questions, even up until delivery. Heather took us right to the perfect couch, and texted many follow-ups and calls. The delivery was handled with such care of our home and the installation was fantastic. The owner even reached out to us after hours about a voicemail that we left with detailed answers. From the moment we walked in the door to delivery, we had a wonderful experience!

Our trip to kauffman's was absolutely wonderful and kathy was nothing short of amazing we bought a…read morelift chair on Saturday and after they delivered it the same day within a hour we got it in our living room and started regretting the purchase its a fantastic chair just so much bigger than normal and didn't match certain things and felt our little dogs would end up getting hurt by jumping up and down they were closed Sunday so I went back Monday to try to return nothing short of amazing had no problem pick another chair they picked up and delivered new chair can't give enough praise to the customer service and will send anyone and everyone to there store made us feel like family if we could give them 100 stars we would thank you for everything and a customer for life

My brother purchased a recliner chair for my elderly father. After one night my father decided he…read morewanted a different chair. Kauffman's exchanged it without incident. After another night my father decided he did not want the chair at all. Kauffman's refunded my father 100%. Both chairs were perfectly good chairs. The return had nothing to do with quality. Did I mention the delivery crew had to take the chairs up and down & up and down 2 long flights of stairs? I cannot say enough about Kauffman's customer service. Thank you for being so understanding and humoring a 98 year old man. They were so very kind. I will always shop at Kauffman's first in the future. They have earned my business for life.

The Sales person was very well informed about the products they were selling! She was also very…read moreeasy to talk to & looked for ways for us to save money!

From the owner: Here at Everson's we strive to help the customer with all of their furniture, mattress, and…read moreflooring needs. We offer professional service and stand behind our quality brands. We have great prices and have an interest free financing program.

When I ordered a sofa from QM, Missy Fitzgerald probably thought it was an easy sale! When it…read morearrived with flaws, I started to call her with my concerns. I HATE complaining. I felt awful, but I knew things had slipped by inspectors at the factory. She NEVER made me feel like a jerk or that I was a pain. She stuck by me, and worked hard to make sure I was taken care of. Now I have a new sofa I absolutely love, thanks to Missy! I can tell you from experience, QM stands behind their products. Plus, the installers were great! They arrived on time and when we decided the bedroom rug would look better with the sofa, they insisted on helping me move it!

Quality of product not of designer quality. Something is wrong with one set of draps but I can not…read morediagnosis the issue. I just know the installer is not the problem. He came back to adjust but issue still there

Good experience buying dining table and chairs. Storefront no longer available. Quality products…read moreand very comfortable chairs!

Pier 1 has always been one of my favorite stores! I've shopped them for at least 30 years always…read moreenjoy the variety of items they stock. My local store has great employees who are quick to help you find what you're looking for, or researching it if they don't have it in stock. The store is very clean and location convenient with plenty of parking.

This is a great clothing consignment shop . Offers Mostly woman's clothing but also has a limited…read moreselection of men's and children's clothing . The cottage drawer also carries new retail items for great prices . Make Sure to check out the great leggings , tanks , and unique scarves !

From the owner: Upscale women's clothing and accessories consignment boutiqueread more

The Bed Of Roses is amazing. But when they say semi-firm, they mean it. The bed does breathe…read morewell, too. So if you're like me and transitioning from a foam type mattress, you gonna get cold. So what I did was get a topper and under my topper I put a folded blanket in the spot where I sleep. I actually had to do that with the last mattress, and it works really well if you're a cold sleeper. But it's a great bed, would buy again.

Rory and Dar are the best! We purchased a Moon Beam model mattress, but found it too jiggly and…read morewobbly on our old box spring. Rory made us a foundation--at no additional charge--and solved the problem for these old firm-loving fanatics. Great work! Great value! Nice people!