I highly recommend Comfort Flooring (aka Comfort Carpets). We had 1,400+ square feet of vinyl plank flooring installed. CC was also a one-stop shop for us, as they did the demo, as well as installation. For background, I shopped around quite a bit and ended up starting with another company in town who offered a lower price and assurances that they would do quality work. That other company let me down after starting demo and leaving on day one. Upon my first visit at Comfort Flooring shortly thereafter, Wendy greeted me with a smile and took care of me and assured me that we will take care of her and end up being a happy customer. I certainly am. While a higher price than competitors, the higher cost is worth it for peace of mind and quality work. You get what you pay for, and for a long-term flooring solution, the extra cost is worth it. Wendy's walk-through of our house was helpful and she was very patient as we looked at many, many samples across many days. The ability to take home a few sample panels on a few occasions was nice. Great communication from start to finish, as we had many moving parts with a kitchen renovation and other work to be done in our house. The 2 installers were great. All-around nice guys who were skilled at their trade. The quality of work on our installation was impeccable. Attention to detail in all aspects of the project. These guys know what they are doing and the quality shows. They showed up on time, were respectful of our property, and there were no surprises. Did I mention attention to detail? These professionals took their time and did the work to a high standard. Thank you. The original plan was for a 5 day demo/installation. Wendy adjusted this to 7 days after evaluating how much demo would be needed (we had 3 previous layers of flooring to be removed). The installers finished early on the 7th day... on schedule. Great communication overall by all involved at Comfort Flooring. If you are looking at LVP and are willing to pay for quality product and work, Comfort Flooring is the place to go. Many thanks to the Comfort Flooring team for improving our home! read more

Fabulous company to work with! Kristy helped me pick out tile that matched my style and fixtures for my bathroom shower and floor. She also came out and helped me pick out carpet. Their installers were professional and I am very happy with every dealing that I have had with Comfort. Definitely would call them for all of my flooring needs!! read more

I would totally recommend Comfort Carpets! I have worked with Kristy Rice in the past and very impressed with her honesty and her recommendations for our home flooring needs. read more

Just saw carpet cleaned by them, not impressed, actually pretty disgusted, happy to provide pictures of anyone needs them

I had heard about Comfort Flooring from a few neighbors who were very satisfied. From the moment I walked in the door I was impressed. I was greeted by Kristy who was very helpful through my process, as to trying to figure out what I wanted. She came to my house a few days later with more samples and did some measuring. I was really happy that she let me schedule two different days for installation, since I had three rooms and two closets to do because it was so overwhelming to think of all the things I had to move myself. She assured me everything would be fine. My house is not that big and I just didn't have much space to put my furniture, etc. while the carpet was being installed. I worried about everything and it was for nothing. The installers showed up on time the first day on time and left around noon. The way they move heavy items is amazing. And the second day they came they were also on time and had a lot more carpet to lay and still left by 1:00 p.m. and they did excellent work. And they were also honest, as they actually found a $100 bill under my nightstand when they moved it and gave it to me. So I highly recommend them as my experience with them was wonderful. read more

Unfortunately, I can not recommend Comfort Carpets. Please know they cut the carpet offsite before they bring it into your home which was in part, the reason for the excessive seaming in our hallway, at least this was the rationale provided by the staff. The original estimate was lower than competitors but it was also for less square footage of carpet which makes me question the measuring process and if they intentionally cut it close to save money? I would hate to think that is the case, but beware! The primary problem was in the installation. The 2 installers were very unprofessional, complaining openly about moving furniture, swearing and running around shirtless in our home. The end result: dents and scuff marks on our walls and trim, lots of seaming and seaming in 3 places in our 15 ft. main hallway. Overall, we are just not happy with the carpet and especially, the installation. In defense of the Comfort Carpets, they were very responsive to our concerns and came out to our home twice to evaluate the job and then to trim the carpet seams. The owner was very pleasant on each occasion and did his best, however we would still never use this company. There were just too many things wrong and we get to see the work daily. read more

The selection of textiles Comfort offers is outstanding! I am so pleased with how our wood floors turned out! Install was a process and there was quite a mess left behind but overall, everything turned out great! I am looking forward to using them for future projects! You have to see their showroom! read more

The quality of the products at Comfort is excellent, and the staff is very friendly. However, I believe we experienced a bit of a bait-and-switch when it came to installation. We were quoted a price for basement floor prep and product installation and were told that the price would be based on the square footage of the basement. Because I didn't know what floor prep entailed, I emailed this question to Comfort and received no response. I also asked if this was exact amount that I would be charged (I am on a budget) and received a vague response. Imagine my shock when the installers arrived and gave me a floor prep quote of nearly $1000 more than Comfort gave me. Because I didn't have an extra $1000 on me (who does?) and because the installers were already at my home, we went ahead and had them install. In hindsight, we should have sent the installers away, installed the flooring ourselves and saved several thousand dollars. It doesn't matter how wonderful the product is when an incomplete installation job is done. You can feel the flooring sink when you walk on it due to no floor prep being done at all. We reached out to Comfort with this concern, but our request of a partial refund or redo was denied. Moral of the story: get a detailed, accurate quote before trusting someone to complete the job. read more