mom and I decided it was time to seek an assisted living arrangement. we toured a couple of…read morefacilities and found courtyard. she has been living there for over a year. I have found this place provides a safe and clean environment for mom and all the residents. I and mom are pleased with how caring everyone is, from laura, to Wendy and Jaime. I am glad to see mom safe and happy. i am glad we found this place.

From the owner: Specializing in: - Assisted Living & Elder Care Services…read more- Adult Day Care Centers - Nursing & Convalescent Homes - Nursing Homes-Intermediate Care Facility - Nursing Homes-Skilled Nursing Facility - Senior Citizens Services & Organizations - Assisted Living Facilities - Retirement Communities - Residential Care Facilities - Physicians & Surgeons

The second time my sweet grandma has been in the Fountains. Every time Marlin has been the…read moreattending both times. Such a doll! She's very good at what she does. Since Adventist Health took over the facility seems to be much more progressive. They now have wireless internet and the beds/ care seem more like home rather than a hospital. Food is getting better too!

This the second time in five years I have needed The Fountains as the step between hospitalization…read morefor major abdominal surgery and home. I cannot praise this facility enough! The CNAs, the "med" nurses, physical & occupational therapists, housekeeping- all have become like family during these past weeks. As a widow with no family here I have sincerely appreciated the excellent care & camaraderie given to me and all the patients here. In my opinion, there is only one facility in this area to be trusted for skilled nursing & rehabilitation. That's The Fountains.

Their website is not up. I cannot get any information. It's unprofessional in 2018 to not have a…read morefunctioning website with information available. With this kind lack of planning how can anyone let their loved ones stay in a place like this?

From the owner: Specializing in: - Assisted Living & Elder Care Services…read more- Retirement Communities - Residential Care Facilities - Retirement & Life Care Communities & Homes-Information Bureaus

If you love the elderly person in your life, do not send them to this facility. On the surface, it…read moreseems well run, clean, beautiful grounds and all of that. But beware. The doctor in charge, Dr. Bahl, is only required to visit the people in the nursing facility once a month and apparently he will not bend that rule even if a patient is sick and needs attention. I placed my 85 year old dad in this facility after a quadruple bypass. He was in very delicate condition. He left the hospital looking and feeling pretty good all things considered but within one week, his health went down dramatically. He quit eating. He lost weight. He looked horrible. I became worried. I asked the nurses to have the doctor visit him. They said he only comes around once a month. I then asked them to have the doctor call me. He never did. I spoke to the physical therapist and told her I was deeply concerned and wanted him discharged. She spoke to this Dr. Bahl and then told me he denied my request for my dad's release!!! Can you believe it?? Without even speaking to me or visiting my father. It was like living a nightmare. My dad fell! He fell TWO NIGHTS in a row waiting for someone to take him to the bathroom. No one would answer the call light so he tried to go to the bathroom on his own and fell. Twice. He injured himself and was bleeding from his catheter. The nurses were extremely rude to me when I complained. They still did not get the doctor over there to see my dad even though he was bleeding. Horrified and afraid, I set up appointments for my father with doctors outside the facility and took him to his regular physician even though the head nurse told me that Medi-Care would not pay for his seeing any other physician than this absent Dr. Bahl and that I should just wait until he made his rounds. I asked her when that would be, she said she did not know. WTF????? So I took him anyway and thank god I did. Check this out. My dad's regular physician ran a blood test on him "stat" because he looked so sick and out of it. Turned out my dad's sodium level had dropped to a dangerous 107. He was admitted to the hospital on an emergency basis. My dad could have had a stroke. He could have died. He was so delirious he didn't know where he was. It was heartbreaking. This "skilled" nurses at the facility didn't even notice. Do not ever send your loved one to this place. I am still contemplating whether I should sue their asses for this. I am so angry. But I'm dealing with my dad's fragile health right now and will have to think about it later. He is doing much better being cared for by inexperienced family members than the "skilled nursing" he received at The Fountains. He's gained weight and is well again after being re-hospitalized for 4 days. While I was there visiting my poor dad, I personally witnessed the people who run this place leaving the residents parked in the lobby sleeping in their wheelchairs with no supervision. Nothing. Just abandoned there. Poor things. I would never send anyone I loved to this house of horrors.

After researching available facilities on the Medicare website, this was not the facility I wanted…read more IT fails on one key area- NURSING. Maybe this is why it was the only one with an available bed. Most of the Nurses are awesome but they are under staffed. This is a big problem for elderly who have any cognitive issues. My mother has a difficult time with finding the nurses button and if it wasn't for her roommate being awesome, mom would have attempted to use the bathroom herself several times and that would be a disaster. Their remedy would be an alarm connected to the wheel chair- which can mean too late because they already stood up and will be on the floor. They left my mother in a wheelchair for 4 hours- post surgery after laying for 2 weeks. When I complained, they said it was part of therapy. When I agreed that sitting was important but to go from laying to 4 hours in a wheel chair with the nurses button on the opposite of the bed; they looked at me as if my words were not welcome. I am a professional and know you have to choose words carefully if you desire a positive outcome but honestly, their head nurse was rude and seeminly narcissistic. That afternoon, a nurse who makes daily rounds just to change bandages told me mom had a bed sore starting on her lower back that wasn't there 2 days ago. I asked about the 4 hours in a wheelchair and she said "Yes, that would make sense based on where it is located". She was reserved with her remarks but whispered "you need to file a complaint". She also had to elevate moms legs with a pillow because her ankles were double swollen- also due to the wheelchair incident. I inquired as to if they monitor water intake because mom seemed a bit mentally impaired-- and I have learned over the years dehydration causes this-- I was told no they do not monitor. If you can- Put your loved one in River Valley in Live Oak. They got high marks on the medicare website above nationaal average and even nurses at Rideout Hospital had said they would put their parent there. Thats pretty bad when their own employees recommended it. Its an older facility, smaller, but the one on one care is there. They also have a doctor on site.

Oddly enough, contrary to other opinions I think the front office was fine. My problem is with Dr…read more "Shay" (not actual spelling) . I first went to see him about my bp. He had nothing informative to say and kept me on the meds that the job physical related clinic had prescribed me because I was in danger of a stroke. I left there confused at how he offered nothing at all that you'd hope to hear from a doctor. The next visit I had what I thought was a blood clot in my ankle. He told me "no, blood clots are in the back of the leg". I had to keep insisting to him that it needed to be looked at or I knew he would send me home. He begrudgingly sent me to a place for a sonogram on my ankle.. it was a big blood clot and I was told to go to the emergency room asap. After my er visit I was told to go to my doctor and tell him that I had been to the er, relay my diagnosis and he will run tests to see what caused it. I did exactly what they told me to do. What was Dr. "Shay's" response? "What do you want from me?". I was again confused... I told him that I didn't know and that I was told to come to him after my er visit. He literally just stood there a looked at me in silence for an uncomfortable amount of time until I finally said "I guess I don't need anything.". I have white coat syndrome so doctors visits are not a good time for me to begin with. To be in an appointment with a doctor in a situation that is supposedly serious and have the professional responsible for your care not give even the slightest $h!+ about your well being is f'd up, to put it lightly. Now I'm forced to make another appointment to see him again because I think his lack of care might have been even more detrimental to my health. I tried to change doctors but would have to wait 5 or 6 months to do so. I'm not a pro but if I do the math my health could be nobodies problem by then... =^]

I was scheduled for a 9:00 am appointment and told to "be here by 8:45 to complete some paperwork"…read more Not a problem...was in the parking lot at 8:45, staff didn't show up till 8:58 and started unlocking the building. That was actually funny to see them all rushing in. Finally got a call from them saying "the doctor has t shown up yet and we don't know if he's gonna call out or not". At 9:44 someone came outside to tell me "the doctor would be here in 20 minutes". This was after signing paperwork saying I wouldn't be late for my appointment or have the courtesy of calling out 24 hrs prior. This place needs to get their act together.

I lived at Buddys House for 2 years after completing residential treatment. It was the safe place I…read moreneeded while I got back on my feet. The accountability helped me stay on track with my recovery and build the foundation I needed to stay sober.

This is NOT a sober or safe living environment. They are contracted with the city and take in a…read morelot of men who are on house arrest. They are not there to get sober and just sit around. No one is expected to go to meetings. Recovery is NOT encouraged. The website says that when someone relapses they are taken out of the house. Not true. My sons room mate was drinking and leaving beer cans laying around. When he was found out, he was allowed to stay with a "promise" of staying sober. And this was in phase 2 housing. He was not even sent back to phase 1 housing. People live here for years, for cheep rent. Not sure how this is sober living without encouragement for forward movement. Phase 1 house manager is abusive. Owner is well aware and continues to give this person power over vulnerable residents. Too bad this place is not run with sobriety in mind. Money seems to be the only priority.

Kelley has been invaluable for my family and now a friends family. She helped us place both my…read moregrandmother and my mother in law. Both my immediate family and my in-laws were in a situation where our loved ones were no longer safe in their respective homes. They just needed more care than what they were getting. We didn't k ow who to turn to or where to start looking for safe homes that could provide our loved ones what was needed. We got Kelley's contact information and on both instances in under a week both my grandmother and my mother in law were placed in safe homes where they were being properly cared for. They were safe and happy and that's all we could have asked for. Kelley is definitely someone to call if you're looking for help placing a loved ones!! It's an impossibly difficult task, don't go it alone. CALL KELLEY!!!

I knew my mom needed more care than I was able to provide after her hospital stay, but had no idea…read morewhere to look or what type of care was even available. Kelley with First Choice was the best choice our family could have made. Working with her was an absolute joy. She came to the hospital, spoke at length with my mom, addressed all of our concerns and gently explained the different types of care available. The options she presented were well thought out, explained in a kind and patient way, and made us feel confident in our decision to place mom at a board and care in Roseville. I'm happy to say she is thriving, and getting the proper nutrition and care she needs to recover. Thank you Kelley for finding the perfect spot for my mom and taking care of all the details. We are so grateful to have worked with you.